Interim Project Manager - 6 month FTC

Reward Gateway, together with Edenred, are a global market leader in benefits and employee engagement. We help our clients and their leaders to transform employee experience that will attract, engage and retain top talent through employee benefits, strategic reward and recognition, well-being, and much more. With our shared missions of ‘Making the World a Better Place to Work' and ‘Enriching Connections, For Good’, you’ll be contributing to improving employee engagement and building better, stronger and more resilient organisations to improve people’s daily lives. Our shared mission guides our every action and charts a sustainable path to a better future.

Your Role in Our Mission

Working as the project lead on Flexible Benefit renewal and migration projects, you will provide project management and benefits, reward or administration consultancy to the clients and support to the client delivery team. You will take ownership and responsibility for the delivery of all services within the project except for detailed client communication deliverables.

What’s In It For Me?

A chance to be part of an extremely well-established, stable and high-growth SaaS company with over 50 benefits in our employee benefits package including:

• A flexible holiday plan of up to 40 days per year
• Private Medical Insurance
• £400 per year wellbeing allowance
• Substantial bonus payments for a number of life events including pet adoption, wedding/civil ceremony, new family, retirement
• Employee, friends and family discounts across 1200+ retail, hospitality and lifestyle brands

Key Responsibilities

• Project manage employee benefits schemes: Manage the project, in line with Edenred project methodology, including project initiation meeting/call, identification and documentation of project scope and objectives, creation of project plan and project toolkit, project progress calls, update of actions, decisions log and testing.
• Guide clients through the renewal or migration of their flexible benefits, and/or online total reward Implementation, providing guidance on client admin processes, admin process, benefit provider admin processes, Edenred/Reward Gateway system solution, Edenred/Reward Gateway products and services.
• Manage the scope of all projects to ensure we deliver what is in scope and no more, and where the client requires additional items apply change control processes to agree impact of timeline and fees.
• Identification, specification and documentation of all data interfaces including payroll and benefit providers.
• Facilitate a review and encourage feedback, then document all processes as they relate to the provision of Edenred/Reward Gateway services.
• Manage all acceptance testing to ensure the solution meets the agreed design.
• Prepare an end-of-project debrief and ensure a project closure call takes place and feedback is provided.
• Oversee the client communications and ensure the Comms team deliver as per the agreed timescales.
• Work with the account management teams and key account management teams to build and maintain a strong relationship with the client contacts during the project, and then hand over the client to the appropriate team, after completing the necessary briefing, once the project has finished.
• If ad hoc project requirements are identified, the scope, delivery dates and resources should be defined, and a change control drafted to enable the account manager to obtain agreement from clients before proceeding with work.

Skills

• Demonstrated experience and knowledge of the employee benefits marketplace.
• Excellent project management skills and experience in managing relevant projects.
• Strong in client-facing consultancy activity.
• Experienced in managing a portfolio of clients.
• Demonstrated ability to work accurately, consistently and in a timely manner with a commitment to quality and customer service.
• Proven ability to work under pressure and as part of a team.

The Interview Process

• Screening call with a member of the Talent Acquisition Team.
• Online interview with Head of Project Management.

At Reward Gateway | Edenred, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know. Your needs are important to us, and we want to ensure an equitable experience for every candidate. Be comfortable. Be you. We want all our employees to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds and experiences, as we truly believe that diversity drives innovation. Express yourself, join our community and help us Make the World a Better Place to Work! We hire BETTER. Find out more about Reward Gateway's approach to benefits, equality, talent, technology, empathy and what you’ll get in return for joining our Mission at rg.co/lifeatrg.