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- Tasks: Be the go-to person for customer communication during vehicle maintenance and repairs.
- Company: Join a well-established recruitment firm with strong ties in the UK Motor Trade since 1999.
- Benefits: Enjoy discounts on cars, a pension scheme, 24/7 healthcare access, and referral bonuses.
- Why this job: This role offers growth opportunities and a chance to make a real impact in customer service.
- Qualifications: Looking for driven individuals with a passion for automotive service and customer interaction.
- Other info: Apply today with your CV and take the first step towards an exciting new challenge!
The predicted salary is between 22400 - 33600 £ per year.
Our client is looking for a driven Service Advisor to join their aftersales department. As a Service Advisor you are the main point of contact for all customer communication while the vehicle is undergoing maintenance and repair in our Retail Centre.
Salary: Basic up to 28k + OTE: 36k, 45 hours per week, alternate weekends.
What they can offer:
- Drive a great deal with discounts on new and used cars, plus servicing offers
- Company pension scheme
- Prioritise your wellbeing with dedicated support for you and your family
- 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
- Earn financial rewards when you refer a friend to join the team
- Keep learning and growing with our training and development opportunities for everyone.
If you're looking for a new challenge, apply today with an up to date CV.
Service Advisor employer: The Solution Auto
Contact Detail:
The Solution Auto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarise yourself with the latest automotive technologies and trends. Being knowledgeable about the vehicles you’ll be advising on will not only impress your potential employer but also show your genuine interest in the role.
✨Tip Number 2
Practice your communication skills, as being a Service Advisor requires excellent customer interaction. Role-play scenarios with friends or family to enhance your ability to handle customer queries and complaints effectively.
✨Tip Number 3
Network within the automotive industry. Attend local car shows or workshops to meet professionals in the field. This can lead to valuable connections and insights that may help you stand out during the hiring process.
✨Tip Number 4
Research the specific dealership you’re applying to. Understanding their values, services, and customer base can help you tailor your approach and demonstrate your enthusiasm for joining their team.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Service Advisor. Familiarise yourself with customer service skills and automotive knowledge that are essential for this position.
Tailor Your CV: Customise your CV to highlight relevant experience in customer service and the automotive industry. Emphasise any previous roles where you acted as a point of contact for customers, showcasing your communication skills.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific reasons why you want to work for this franchised motor dealership and how your skills align with their needs.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail, which is crucial for a Service Advisor.
How to prepare for a job interview at The Solution Auto
✨Know the Company
Before your interview, take some time to research the company and its values. Understanding their mission and how they operate will help you align your answers with what they are looking for in a Service Advisor.
✨Showcase Your Communication Skills
As a Service Advisor, you'll be the main point of contact for customers. Be prepared to demonstrate your communication skills during the interview. Use clear and concise language, and provide examples of how you've effectively communicated with customers in the past.
✨Prepare for Common Questions
Anticipate common interview questions related to customer service and automotive knowledge. Think about scenarios where you've resolved customer issues or provided exceptional service, and be ready to discuss these experiences.
✨Ask Insightful Questions
At the end of the interview, make sure to ask thoughtful questions about the role and the company. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
