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- Tasks: Support students' wellbeing through meetings, workshops, and collaboration with professionals.
- Company: William College is dedicated to guiding students towards success in creative industries.
- Benefits: Enjoy generous leave, pension schemes, discounts, and career development opportunities.
- Why this job: Join a supportive team that empowers students and fosters a positive campus culture.
- Qualifications: Bachelor’s degree in psychology or related field; strong communication and organizational skills required.
- Other info: Full-time role, Monday-Friday, with training provided for successful applicants.
The predicted salary is between 26000 - 29000 £ per year.
Company: William College
Job Title: Wellbeing Officer
Location: ONSITE, Luton, UK
Salary: £26,000-£29,000 per annum
Employment Type: Full Time, Monday-Friday (9am-5pm)
Department: Student Services
Reporting to: Head of Student Experience and Outcome
About Us:
William College is committed to provide the high-quality education in wide range of HE programme. Our main goal is to guide and support our students on their journey to become successful individuals. We strive to offer the best services and resources available to ensure that our students are well-prepared for a career in the creative industries. From the moment a student enrols to the day they graduate, we are committed to providing the support and guidance needed to help them reach their full potential.
Position Overview:
William College is looking for a proactive and dedicated Wellbeing Officer to join our team. The Wellbeing Officer will play a key part in providing high quality support to our students throughout their academic journey.
This role is integral to creating a supportive, inclusive environment where students feel connected, empowered and equipped to succeed at William College.
Responsibilities:
- Conduct individual meetings with the students to discuss health, disability, learning difficulties and provide support and reasonable adjustments.
- Collaborate with internal and external professionals to develop and implement comprehensive support plans for students.
- Refer/Signpost students to appropriate external agencies as needed or requested.
- Maintain detailed case notes of all interactions with students, including dates, issues and outcomes.
- Develop and implement initiatives to support student disclosure, mental health and overall wellbeing.
- Work closely with academics and professional services teams to promote student engagement and involvement in campus life.
- Deliver workshops, webinars and awareness-raising events to educate and support the student community.
- Collaborate and communicate with other teams to establish, maintain and develop productive relationships with colleagues across the University, ensuring effective service delivery and issue resolution.
- Plan and organise own workload efficiently to meet service demands.
- Contribute to long-term planning and development to enhance student health and wellbeing services.
- Ensure compliance with service boundaries, including confidentiality and General Data Protection Regulations (GDPR).
- Provide regular reports to the Wellbeing Manager.
- Support other duties as directed by the Wellbeing Manager or Head of Student Experience and Outcome.
Essential Requirements:
(where required, training and professional development will be provided to the successful applicant by William College, to facilitate their ability to deliver the responsibilities of this role to an excellent standard)
- Bachelor’s degree in psychology or equivalent qualification in related subjects.
- Sensitivity and empathy with students, colleagues and staff.
- Able to deal with confidential matters, highly sensitive data and act with discretion.
- Experience in risk assessments and crisis management.
- Excellent customer service and communication skills, with the ability to build strong relationships.
- Excellent interpersonal skills, including active listening and effective written and verbal communication.
- Strong organisational and time management skills, with the ability to work in a face paced environment to manage competing demands while meeting deadlines.
- Flexible, approachable and an excellent team player.
- High degree of accuracy and attention to detail.
- Commitment to upholding the values and policies of William College and partner universities.
Desirable Requirements:
- Strong commitment to service delivery with experience in student or academic administration within higher education.
Benefits:
- Annual leave (5.6 weeks) + bank holidays.
- Workplace pension scheme.
- Company Sick Policy (from January 2025).
- Statutory Sick Pay (SSP) (until December 2024).
- Statutory maternity/paternity pays.
- Career development opportunities
- Training and self-development opportunities.
- Gym membership discounts
- Retail discount schemes
- Cinema discounts
- Grocery discounts
- Cycle to work
- Investing and savings opportunities
- Financial wellbeing – personal debt advise.
- Financial wellbeing education
- My Mind Pal (mental fitness)
Wellbeing Officer employer: William College
Contact Detail:
William College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Wellbeing Officer
✨Tip Number 1
Familiarize yourself with the specific wellbeing initiatives and support services offered by William College. Understanding their approach will help you align your experience and ideas with their mission during the interview.
✨Tip Number 2
Network with current or former employees of William College, especially those in student services or wellbeing roles. They can provide valuable insights into the company culture and expectations for the Wellbeing Officer position.
✨Tip Number 3
Prepare to discuss your experience with crisis management and risk assessments in detail. Be ready to share specific examples that demonstrate your ability to handle sensitive situations effectively.
✨Tip Number 4
Showcase your communication skills by preparing to deliver a brief presentation on a relevant topic related to student wellbeing. This will highlight your ability to engage and educate students, which is crucial for the role.
We think you need these skills to ace Wellbeing Officer
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Wellbeing Officer position at William College. Understand the key responsibilities and essential requirements to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience you have in student support, mental health, or related fields. Use specific examples to demonstrate your skills in communication, empathy, and crisis management.
Showcase Your Skills: Make sure to highlight your organizational and time management skills. Provide examples of how you've successfully managed competing demands in a fast-paced environment, as this is crucial for the role.
Personalize Your Application: Address your cover letter to the hiring manager if possible, and express your genuine interest in working at William College. Mention how your values align with their commitment to student wellbeing and support.
How to prepare for a job interview at William College
✨Show Your Empathy
As a Wellbeing Officer, empathy is key. Be prepared to share examples of how you've supported individuals in the past, demonstrating your ability to connect with students and understand their needs.
✨Highlight Your Communication Skills
Effective communication is crucial in this role. Discuss your experience in delivering workshops or presentations, and how you’ve successfully engaged with diverse groups to promote wellbeing.
✨Demonstrate Organizational Skills
The role requires managing multiple tasks efficiently. Prepare to talk about how you prioritize your workload and ensure that you meet deadlines, especially in a fast-paced environment.
✨Familiarize Yourself with GDPR
Since confidentiality and data protection are vital, brush up on GDPR regulations. Be ready to discuss how you would handle sensitive information and maintain student confidentiality in your role.
