At a Glance
- Tasks: Support customers and dealers in the lending process, ensuring smooth transactions.
- Company: Join a respected UK bank transforming finance for small businesses in Manchester.
- Benefits: Earn up to £30,000, enjoy a bonus, pension contributions, and free gym membership.
- Why this job: Be part of a fast-paced, customer-focused team with clear career progression.
- Qualifications: Experience in lending or finance, strong communication skills, and a proactive mindset required.
- Other info: This is a unique opportunity to make a real difference in a growing organisation.
The predicted salary is between 21600 - 30000 £ per year.
We’re working exclusively with a highly respected UK-based banking client who have just opened brand new offices in central Manchester. As a business, they have been transforming the way small businesses access finance. They have very ambitious growth plans and a reputation for outstanding customer service. This is a rare opportunity to join an organisation where your work truly makes a difference, and you can progress quickly.
As a Retail Lending Associate, you’ll be a key player in enabling seamless, efficient customer and dealer finance experiences. From deal activation and documentation review to proactive client support, you'll help deliver a best-in-class asset finance operation across both consumer and commercial lending.
Key Responsibilities as their Retail Lending Associate:- Manage end-to-end lending processes from documentation to payout
- Serve as the first point of contact for customers and dealer partners
- Provide timely updates, resolve queries, and ensure seamless deal completion
- Collaborate across teams to deliver an exceptional customer experience
- Experience in lending, asset finance, or financial operations
- Strong communication and organisational skills
- A detail-oriented, proactive approach to problem-solving
- Comfortable working in a fast-paced, customer-centric environment
- Salary up to £30,000 + annual bonus
- 10% pension contribution + benefits package
- Free gym membership & wellbeing perks
- Central Manchester offices
- Excellent career growth in a high-performing, values-led culture
You’ll be part of a growing team that is customer-obsessed, fast-moving, and proudly ambitious. There's a very clear progression and career structure within the business, and a great time to join! Apply now to find out more!
Retail Lending Associate employer: Maxwell Bond
Contact Detail:
Maxwell Bond Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Lending Associate
✨Tip Number 1
Familiarise yourself with the latest trends in retail lending and asset finance. Understanding the current market landscape will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the banking and finance sector, especially those who work in retail lending. Attend industry events or join relevant online forums to make connections that could provide insights or even referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed customer relationships or resolved issues in previous roles. This will showcase your strong communication and problem-solving skills, which are crucial for this position.
✨Tip Number 4
Research the bank's values and culture to align your responses during the interview. Showing that you resonate with their customer-centric approach can set you apart from other candidates.
We think you need these skills to ace Retail Lending Associate
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Retail Lending Associate position. Understand the key responsibilities and required skills, as this will help you tailor your application.
Tailor Your CV: Customise your CV to highlight relevant experience in lending, asset finance, or financial operations. Use specific examples that demonstrate your strong communication and organisational skills, as well as your detail-oriented approach.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your background aligns with their ambitious growth plans and commitment to outstanding customer service.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Maxwell Bond
✨Showcase Your Customer Service Skills
As a Retail Lending Associate, you'll be the first point of contact for customers. Highlight your previous experience in customer service and how you've resolved queries effectively. Be ready to share specific examples that demonstrate your ability to provide exceptional support.
✨Demonstrate Your Attention to Detail
This role requires managing end-to-end lending processes, so it's crucial to show that you are detail-oriented. Prepare to discuss how you ensure accuracy in documentation and deal completion. Mention any tools or methods you use to stay organised.
✨Prepare for Fast-Paced Scenarios
The banking environment can be fast-paced, so be prepared to discuss how you handle pressure. Think of examples where you've successfully managed multiple tasks or tight deadlines while maintaining a high level of customer satisfaction.
✨Express Your Interest in Growth
This position offers excellent career growth opportunities. Make sure to express your enthusiasm for professional development during the interview. Discuss your long-term career goals and how they align with the company's ambitious growth plans.