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For Companies At a Glance
- Tasks: Manage and grow relationships with key retail clients while ensuring client satisfaction.
- Company: Axpe Consulting specializes in innovative AI, cloud computing, and digital transformation solutions.
- Benefits: Enjoy a competitive salary, performance bonuses, and career growth opportunities.
- Why this job: Join a dynamic team and work with cutting-edge technology in the retail sector.
- Qualifications: 3+ years in account management, strong understanding of IT solutions, and excellent communication skills required.
- Other info: Experience with CRM tools like Salesforce or HubSpot is a plus.
The predicted salary is between 36000 - 60000 £ per year.
About Axpe Consulting
Axpe Consulting is a provider of innovative AI, cloud computing, data analytics, and digital transformation solutions. We are expanding our presence in the retail sector and seeking a talented Account Manager to manage and grow our client relationships within this industry.
Job Description
As an Account Manager, you will be responsible for managing relationships with key retail clients. You will focus on client satisfaction, identifying opportunities for account growth, and ensuring the successful delivery of AI, cloud, and data analytics solutions to retail businesses.
Key Responsibilities:
- Client Relationship Management: Maintain and grow relationships with retail clients, ensuring their needs are met and exceeded.
- Account Expansion: Identify opportunities to upsell and cross-sell Axpe’s IT solutions (AI, cloud, data analytics, ServiceNow) to existing retail clients.
- Project Oversight: Ensure successful project delivery by coordinating with the technical and sales teams.
- Client Advocacy: Serve as the voice of the client within Axpe, ensuring their needs are prioritized and met.
- Contract Renewals: Lead negotiations for contract renewals, ensuring long-term client relationships.
- Collaboration: Work with sales, technical teams, and business analysts to deliver on client needs.
- Client Reporting: Provide regular reports on account status, project updates, and client feedback.
Qualifications:
- 3+ years of experience in account management within the retail sector.
- Strong understanding of AI, cloud solutions, data analytics, and digital transformation for retail clients.
- Proven ability to upsell and cross-sell IT solutions.
- Excellent communication and negotiation skills.
- Experience using CRM tools like Salesforce or HubSpot.
What We Offer:
- Competitive salary with performance-based bonuses.
- Career growth opportunities within a dynamic and innovative company.
- The chance to work with cutting-edge technology in the retail industry.
How to Apply:
Submit your CV and cover letter, explaining your experience managing retail accounts and how you can contribute to Axpe Consulting’s growth.
Account Manager - IT Solutions (Retail) employer: Axpe Consulting
Contact Detail:
Axpe Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - IT Solutions (Retail)
✨Tip Number 1
Familiarize yourself with the latest trends in AI, cloud computing, and data analytics specifically for the retail sector. This knowledge will not only help you understand Axpe's offerings better but also demonstrate your commitment to staying ahead in the industry.
✨Tip Number 2
Network with professionals in the retail IT solutions space. Attend industry events or webinars where you can meet potential colleagues or clients. Building these connections can provide valuable insights and may even lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships and driven account growth in your previous roles. Highlighting your achievements will showcase your ability to contribute to Axpe's goals.
✨Tip Number 4
Research Axpe Consulting thoroughly. Understand their mission, values, and recent projects. Being well-informed about the company will allow you to tailor your approach and show how you align with their vision.
We think you need these skills to ace Account Manager - IT Solutions (Retail)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in account management specifically within the retail sector. Emphasize your familiarity with AI, cloud solutions, and data analytics, as these are crucial for the role.
Craft a Compelling Cover Letter: In your cover letter, clearly explain how your past experiences align with the responsibilities of the Account Manager position. Use specific examples to demonstrate your ability to manage client relationships and drive account growth.
Showcase Communication Skills: Since excellent communication is key for this role, ensure that your application reflects your strong communication and negotiation skills. Use clear and concise language throughout your CV and cover letter.
Highlight CRM Experience: Mention any experience you have with CRM tools like Salesforce or HubSpot. This will show that you are familiar with the tools necessary for managing client relationships effectively.
How to prepare for a job interview at Axpe Consulting
✨Showcase Your Experience
Be prepared to discuss your previous experience in account management, especially within the retail sector. Highlight specific examples where you successfully managed client relationships and drove account growth.
✨Understand the Solutions
Familiarize yourself with Axpe's offerings in AI, cloud computing, and data analytics. Be ready to explain how these solutions can benefit retail clients and provide examples of how you've used similar technologies in the past.
✨Demonstrate Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly and confidently. Prepare to discuss how you handle client feedback and advocate for their needs within a company.
✨Prepare for Negotiation Scenarios
Anticipate questions about contract renewals and negotiations. Think of strategies you’ve used in the past to secure long-term client relationships and be ready to share those experiences.
