System Administrator

Your primary responsibility is guiding the overall operation and configuration of the customer-facing software environment including performing day-to-day administration and maintenance. You will also work with a team of IT professionals responsible for the maintenance, growth, and security of our production environment and supporting non-production environments. In addition, you will handle escalated issues and projects and drive a forward-thinking approach to the systems architecture. We are looking for a person who is committed, dependable, excels in problem-solving, and maintains a strong sense of urgency. This is a hybrid opportunity out of our Port Talbot office.

Your Key Responsibilities:

• Provide advanced server system administration to include design, configuration, and domain and policy design.
• Manage ACLs, User IDs, Groups, and other daily administration and security functions.
• Monitor systems and networks regarding performance and vulnerabilities.
• Create and maintain documentation on existing systems and processes.
• Develop, maintain, and enforce company security policies within the system environment.
• Identify and troubleshoot software problems.
• Identify, recommend, and implement specific tools that may deal with systems monitoring, management, patches and automated deployment.
• Install system software, coordinate local and remote server connectivity, and solve more advanced user or customer related problems as necessary.
• Lead team efforts to establish, document, and implement software installation standards for all systems.
• Lead initiatives to ensure the current software environments are well documented and mapped.
• Support implementation of disaster recovery processes and business continuity activities.
• Provide on-call technical support during non-business hours as required.
• Determine priority of action based on severity of service disruptions and respond appropriately.
• Implement projects to improve the system environments.
• Incident Management and Root Cause Analysis – Ability to respond to outages, perform postmortems, and implement preventative measures.
• Disaster Recovery / Backup Planning – Experience setting up and testing DR strategies.

To be successful in this role you will require:

• 3+ years in configuring, supporting, and troubleshooting software systems (Linux OS, Docker, Microsoft Server 2019 or newer).
• 3+ years configuring, supporting, and troubleshooting SQL Server.
• 3+ years working with Microsoft Web Application (.Net, IIS).
• Networks – VPN, Firewall rules, access controls.
• Experience with SoftwareAG webMethods software a plus.
• Strong understanding of communication protocols, internet/network security and authentication.
• Strong understanding of file transfer protocols, FTP, sFTP, AS2, etc.
• Ability to communicate ideas during ad-hoc design or troubleshooting sessions, presentations, and in written form to a range of audiences with wide ranges of technical knowledge and ability.

Nice to haves would be:

• Active Directory – user & group management.
• Load balanced solutions with DFS.
• Rest API, web service integration experience.
• Perl Scripting a plus.
• Experience managing, configuring, & supporting Hypervisor solutions (VMWare, Hyper-V, ProxMox, etc.).

Who is TrueCommerce?

TrueCommerce is a high-performing global supply chain network that provides fully integrated, end-to-end supply chain visibility and management. We’ve empowered some of the biggest brands in the world to improve their supply chain performance: Schneider Electric, DanoneWave, Siemens, Ocean Spray, and many more. Please visit our careers website for additional information.