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- Tasks: Lead and motivate a team of Regional Account Managers to exceed sales targets.
- Company: Join KnowBe4, a top-rated workplace known for security training and a vibrant culture.
- Benefits: Enjoy bonuses, tuition reimbursement, and a relaxed dress code in a fun environment.
- Why this job: Be part of a supportive team that values transparency and personal growth.
- Qualifications: 1+ years as a Regional Account Manager; Salesforce experience preferred.
- Other info: Remote work options available; diverse and inclusive workplace.
The predicted salary is between 43200 - 72000 £ per year.
About KnowBe4
KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day. Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work. Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.
The SMB Team Manager (International) is responsible for motivating and coaching a team of Regional Account Managers, ensuring that they exceed quota in sales on a consistent basis and that the territory they manage delivers its revenue goal for the month, quarter and year. This position will own their own pipeline while acting as a mentor to sales reps to exceed their monthly sales quota by targeting new business opportunities.
Responsibilities:
- Support a strong team of 5-8 Regional Account Managers into world class sales professionals in coordination with the trainers and coaches.
- Continuing to maintain and build a healthy, personal sales pipeline in order to exceed reduced monthly target.
- Lead weekly team meetings and 1:1s to keep individuals aligned and provide support.
- Follow up with projects with team e.g. closed-lost reignite campaign, 6th sense marketing campaign.
- Support Regional Account Managers by assisting with closing deals by tags, handling customer objections, and reactivating dark deals.
- Support Sales Director with other duties as assigned.
- Be a model sales rep and serve as an example in all areas including admin, closing, negotiating, prospecting and other sales techniques that are necessary to be a Rockstar.
- Serve as the first point of contact for the SMB team to answer general questions, provide advice and best practices.
- Act as the voice of their SMB team e.g. represent at internal meetings, organization best practice sessions, collect input and identify trends.
- Monitor the statistics for the Regional Account Managers within the assigned territory and identify any discrepancies in reporting.
- Identify trends and areas of improvement in the SMB team and coordinate with the Sales Director to advise on training and development.
- Provide genuine recommendations as to the hiring, firing, disciplining, and promoting of subordinate employees to which the organizations gives significant weight.
Requirements:
- Minimum 1 year experience as a Regional Account Manager.
- Experience with Salesforce preferred.
- Experience with Gmail and Google Docs.
- Experience with MS Office (Word and Excel).
- Must be able to demonstrate sales aptitude while being assertive, persistent, consultative, and comfortable working in a highly results oriented company.
- Excellent verbal and written communications.
- Excellent time management and organization skills.
- Strong collaborative and teamwork skills.
- Strong analytical, strategic mindset, and negotiation skills.
- Persuasive communication skills accompanied with the ability to gain a quick understanding of the needs and pain points of prospects.
- Passionate about business and willing to go the extra mile.
We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, and a relaxed dress code - all in a modern, high-tech, and fun work environment.
Note: An applicant assessment and background check may be part of your hiring procedure. Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law.
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.
No recruitment agencies, please.
SMB Team Manager (Position located in London or Leeds) London, England employer: KnowBe4, Inc.
Contact Detail:
KnowBe4, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SMB Team Manager (Position located in London or Leeds) London, England
✨Tip Number 1
Familiarise yourself with KnowBe4's culture and values, especially their emphasis on radical transparency and continuous professional development. This will help you align your responses during interviews and demonstrate that you're a good fit for the team.
✨Tip Number 2
Prepare to discuss your experience in managing sales teams and exceeding quotas. Be ready to share specific examples of how you've motivated your team and contributed to their success, as this is crucial for the SMB Team Manager role.
✨Tip Number 3
Research the latest trends in security awareness training and social engineering. Being knowledgeable about the industry will not only impress your interviewers but also show your passion for the field and your readiness to lead a team in this area.
✨Tip Number 4
Network with current or former employees of KnowBe4 on platforms like LinkedIn. They can provide valuable insights into the company culture and the expectations for the SMB Team Manager role, which can help you tailor your approach during the application process.
We think you need these skills to ace SMB Team Manager (Position located in London or Leeds) London, England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in sales management and team leadership. Use specific examples that demonstrate your ability to motivate and coach a team, as well as your success in exceeding sales targets.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the company. Mention how your values align with KnowBe4's emphasis on transparency and professional development. Be sure to include specific achievements that showcase your sales aptitude.
Showcase Relevant Skills: Highlight your experience with Salesforce, Gmail, Google Docs, and MS Office. Provide examples of how you've used these tools to drive sales success or improve team performance, as this is crucial for the SMB Team Manager position.
Prepare for Potential Assessments: Since an applicant assessment may be part of the hiring process, consider preparing for potential scenarios you might face in the role. Think about how you would handle team dynamics, sales objections, and mentoring opportunities.
How to prepare for a job interview at KnowBe4, Inc.
✨Show Your Sales Expertise
As a candidate for the SMB Team Manager position, it's crucial to demonstrate your sales aptitude. Be prepared to discuss your previous experiences as a Regional Account Manager, highlighting specific achievements and how you exceeded quotas. Use metrics to back up your claims.
✨Understand KnowBe4's Culture
Familiarise yourself with KnowBe4's values of radical transparency and extreme ownership. During the interview, express how these values resonate with you and provide examples of how you've embodied similar principles in your past roles.
✨Prepare for Team Dynamics
Since this role involves managing a team, be ready to discuss your leadership style. Share examples of how you've motivated and coached team members in the past, and how you plan to support the Regional Account Managers in achieving their sales targets.
✨Ask Insightful Questions
Prepare thoughtful questions about the SMB team's current challenges and goals. This shows your genuine interest in the role and helps you understand how you can contribute effectively. Inquire about the tools and resources available for the team, such as Salesforce and training opportunities.
