Team Leader

This is a Permanent, 17.5 hours vacancy that will close in 21 days at 23:59 GMT.

Your role

Rethink Mental Illness are hiring an experienced Team Leader to join our inspiring and friendly team at our Sidmouth– Devon ECRS Service (CQC Recovery Service). Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values.

The service provides 24/7 support – As a Team Leader you will mostly work from Monday to Friday, with occasional weekend work. Our Sidmouth services provide housing-related support for people with high support needs. The purpose of the service is to enable people placed out of area to return to Devon. The service aims to support people in gaining the skills they need to live independently.

As a Team Leader your Key Duties and Responsibilities will be:

• Work Allocation and Monitoring: Assign tasks and responsibilities within the team. Ensure that team members are meeting service objectives, while also planning and prioritising key tasks.
• Resource Management: Ensure adequate staffing levels to meet service outcomes.
• Role Modelling and Practice Guidance: Lead by example, demonstrating professional values and behaviours. Provide expertise and guidance to the team on issues related to best practices.
• Team Support and Development: Coach and mentor team members through individual and group supervision. Support team members' professional development within budgetary constraints.
• Recruitment and Induction: Assist with hiring new staff and volunteers. Lead their induction and onboarding into the service.
• Communication and Information Sharing: Ensure team members are informed about organisational updates and service developments.
• Quality Improvement: Work collaboratively with the team to improve service quality and seek innovative approaches.
• Administrative Responsibilities: Oversee administrative tasks, data collection, and reporting requirements. Ensure the quality and accuracy of data and information (RIS/RIVO systems, if applicable).

Essential Skills And Experience Required

This role demands strong leadership skills, particularly in managing a team within a care or mental health context. It requires a blend of practical experience, a deep understanding of recovery, and an ability to maintain high standards of care and service delivery.

• Experience in Mental Health or Social Care: Direct experience supporting individuals with mental health issues or working in a social care environment in a paid or voluntary role.
• Recovery Principles: A solid understanding of recovery principles and integrating them into daily practice.
• Assessment and Planning: Proficient in assessing individual needs and risks. Able to create, implement, and review personalised support and risk management plans.

Who are we?

We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”

It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like it’s key that we attract diverse people to come and work for us.

Diversity, Equity, Inclusion

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services.

We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.

Becoming a truly anti-racist organisation

We have an ambition of becoming a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement. We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.

What do we value?

• Passion: We are passionate about leading the way to a better quality of life for everyone severely affected by mental illness.
• Commitment: We work tirelessly to provide support for everyone severely affected by mental illness.
• Openness: We are open and transparent in all our work with beneficiaries, supporters, partners and the public to achieve change for people severely affected by mental illness.
• Hope: We offer hope of a better quality of life for all those severely affected by mental illness.
• Expertise: We constantly use our expertise to provide practical and personal support for people who are severely affected by mental illness.
• Understanding: People who are severely affected by mental illness are at the heart of everything we do in our organisation – our membership, our governance and our workforce.
• Equity: We believe that in a world where discrimination and disadvantage exist, treating people with equity is critical to ensure justice and fairness for all.

What will you receive?

You Will Have Plenty Of Opportunities To Enhance Your Abilities With The Opportunity To Make a Real Difference Every Day. In Addition, You Will Have Excellent Development Opportunities Including Funded Training, Career Development, And a Range Of E-learning Courses. You Will Also Receive Employer funded pension, Flexible working, Life assurance, Employee Assistance Programme, Eyecare vouchers up to £55 towards the cost of new glasses or lenses, Training opportunities, e-learning courses & much more, Annual leave 25 days rising to 30, plus bank holidays, Rethink day 1 day’s additional leave (pro rata) on your Birthday, PULSE Reward, Benefits and Recognition Platform.

Our colleagues say:

• “From the very start I was made to feel welcome and respected in my new team. In the short time I have been working with Rethink Mental Illness as a service administrator I have been able to contribute ideas and make meaningful change, and I appreciate that Rethink allows me to direct my own role development and help me build on the skills I want to work on.”
• “Working for Rethink Mental Illness is the most rewarding job I could ask for. As a Peer and Volunteer Co-ordinator I get to work with a huge variety of people, with a range of skills and support them to incorporate those skills into their volunteering roles. I am always looking for gaps that need filling and creating new and exciting opportunities that will benefit our service, mental health in the community, but most importantly the people giving up their time to help.”
• “I’ve previously worked in a large corporate environment, in the criminal justice sector and other charities. Without a shadow of a doubt, Rethink Mental Illness has been the best employer I’ve ever had. They care about their staff. Its great working with like-minded people and knowing that you are making a real difference to people’s lives.”
• “It feels very rewarding to be part of such a meaningful Organisation where everyone is valued and has the opportunity to make a difference.”

Please be mindful that we may need to close adverts early if we receive a high volume of applications, we therefore encourage you to apply as soon as possible.