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- Tasks: Manage client accounts, deliver high-quality service, and support business development.
- Company: FTI Consulting is a global leader in crisis management and transformation.
- Benefits: Enjoy flexible working, wellness initiatives, and professional development opportunities.
- Why this job: Join a dynamic team, make an impact, and grow your career in a collaborative culture.
- Qualifications: Degree level education and PR experience preferred; strong writing and organisational skills required.
- Other info: Work with top brands in retail and leisure while receiving mentorship for your growth.
The predicted salary is between 43200 - 72000 £ per year.
FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world’s top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations. At FTI Consulting, you’ll work side-by-side with leaders who have shaped history, helping solve the biggest challenges making headlines today.
The Strategic Communications practice of FTI Consulting is one of the most highly regarded communications consultancies globally. We offer a broad base of disciplines across a variety of specialist sectors including financial services, retail and consumer, digital, natural resources, energy, public affairs, real estate, professional services, people & change, technology media telecoms (TMT) and life sciences.
Part of FTI’s Strategic Communications practice; the UK Consumer Industries team builds and protects the reputations for some of the most exciting brands across retail, leisure and hospitality and travel, both in the UK and internationally. We value teamwork, creativity, diligence, intellectual curiosity and fun. Work is varied across Corporate Reputation and spans corporate comms, campaigning and financial PR. We are currently seeking a Senior Consultant to join a growing team of 15 professionals in London.
What You’ll Do
- Driving delivery of day-to-day account management
- Manage client expectations and anticipate their needs
- Work alongside colleagues to ensure timescales and quality assurance are adhered to
- Ensure client programmes are agreed and project plans are in place
- Take ownership of research projects/campaigns and other client/team needs to ensure work is delivered promptly, to a high standard
- Focus on client retention through exemplary service delivery
- Anticipate potentially challenging situations and evaluate alternatives with senior team
- Assist senior team members in creatively preparing and delivering the client programme
- Seek and support new business opportunities and produce fresh ideas
- Help the team expand the Consumer Industries portfolio through business with existing clients and the broader FTI group
- Proactively network with media and industry contacts, as well as potential clients
Team Involvement
- Participate in weekly team meetings by contributing ideas and sharing client information with the team
- Manage team meeting agenda ideas and deliverables
- Share knowledge, insights and experience with colleagues
- Develop relationships with other teams within FTI
How You’ll Grow
We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on-the-job learning, self-guided professional development courses and certifications. You’ll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth. As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role.
What You Will Need to Succeed
- Educated to degree level or equivalent
- Experience in a PR agency (or in-house communications role) at Consultant/Account Executive or early Account Manager level
- Strong writing skills
- Possess or have the desire to develop excellent contacts with the media
- Experience in the Consumer, Retail and Leisure sectors an advantage
- Excellent organisational and planning skills
- Ability to build strong rapport/relationships at all levels within FTI Consulting, client organisations and the media
- Ability to work effectively within a busy team and the ability to prioritise a varied workload
- Takes a pragmatic and ‘can do’ approach, demonstrating high levels of personal responsibility and task ownership
- Exceptional written and verbal communications skills
Total Wellbeing
Our goal is to support the wellbeing of you and your families—physically, emotionally, and financially. We offer market competitive benefits (including pension), supplemented by 15 flexible benefits, to meet your needs. These include health, lifestyle and family friendly options. We also offer professional development programme, wellness, recognition, community volunteering initiatives, and flexible/hybrid working arrangements.
FTI Consulting, Inc. is the leading global expert firm for organizations facing crisis and transformation, with more than 8,300 employees located in 34 countries and territories. Our broad and diverse bench of award-winning experts advise their clients when they are facing their most significant opportunities and challenges.
Contact Detail:
FTI Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Consultant | Consumer Industries | Strategic Communications
✨Tip Number 1
Familiarise yourself with the latest trends in consumer industries, especially in retail and leisure. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the sector.
✨Tip Number 2
Network proactively with professionals in the PR and communications field. Attend industry events or webinars to connect with potential colleagues and clients, which can give you an edge in understanding the company culture at FTI Consulting.
✨Tip Number 3
Showcase your ability to manage client relationships by preparing examples of past experiences where you successfully anticipated client needs or resolved challenges. This will highlight your suitability for the role.
✨Tip Number 4
Engage with FTI Consulting's content on social media platforms like LinkedIn. Commenting on their posts or sharing relevant insights can help you get noticed and demonstrate your enthusiasm for the company.
We think you need these skills to ace Senior Consultant | Consumer Industries | Strategic Communications
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in PR and communications, particularly within the consumer, retail, and leisure sectors. Use specific examples that demonstrate your ability to manage client expectations and deliver high-quality work.
Craft a Compelling Cover Letter: Your cover letter should reflect your understanding of FTI Consulting's values and the role's requirements. Emphasise your strong writing skills and your proactive approach to business development and client management.
Showcase Your Teamwork Skills: In your application, provide examples of how you've successfully collaborated with colleagues in previous roles. Highlight your ability to contribute ideas in team settings and manage agendas effectively.
Demonstrate Industry Knowledge: Research FTI Consulting and the Consumer Industries team. Mention any relevant media contacts or industry insights you possess, showcasing your readiness to network and support business development efforts.
How to prepare for a job interview at FTI Consulting
✨Research FTI Consulting
Before your interview, take the time to thoroughly research FTI Consulting and its Strategic Communications practice. Understand their key clients, recent projects, and the sectors they operate in. This knowledge will help you demonstrate your genuine interest in the company and how you can contribute to their goals.
✨Showcase Your Writing Skills
As strong writing skills are essential for this role, be prepared to discuss your writing experience during the interview. Bring examples of your work, such as press releases or campaign materials, and be ready to explain your thought process behind them. This will highlight your ability to communicate effectively.
✨Demonstrate Teamwork and Collaboration
FTI Consulting values teamwork and collaboration, so be sure to share examples of how you've successfully worked within a team in the past. Discuss specific situations where you contributed ideas, managed client expectations, or supported colleagues to achieve a common goal.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and how you handle challenging situations. Think of examples from your previous roles where you anticipated client needs or navigated crises, and be ready to discuss the outcomes and what you learned from those experiences.
