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- Tasks: Support clients in achieving their career goals through motivational guidance and personalised plans.
- Company: Join Twin Group, an award-winning provider of education and employment services.
- Benefits: Enjoy up to 25 days annual leave, birthday off, career development, and a supportive work environment.
- Why this job: Make a real impact by helping others succeed while developing your skills in a dynamic setting.
- Qualifications: Experience in advisory roles and knowledge of the local labour market are essential.
- Other info: Commitment to safeguarding and equal opportunities for all applicants.
The predicted salary is between 22400 - 33600 £ per year.
As an Employment Consultant, you will support clients in enrolling on Twin's employability and skills programmes, offering motivational guidance to build strong, positive relationships. You will inspire, challenge, and encourage individuals in achieving their career goals. You will possess outstanding customer service skills, be target-driven, and serve as a motivational adviser. You should demonstrate initiative, resilience, and the ability to solve problems independently while working under pressure.
Key Responsibilities:
- Meet, and strive to exceed, personal performance targets (Key Performance Indicators).
- Progressively manage a caseload of referred customers using a variety of appropriate strategies to help them overcome barriers to gaining employment.
- Co-produce personalised Learning Plans featuring SMART targeting to enable positive and timely progression.
- Fully understand the local labour market to source suitable job opportunities.
- Develop relationships with key stakeholders to maximise job opportunities.
- Develop an understanding of specialist signposting services in the local area/region, building knowledge in areas such as specific disabilities, housing, benefits etc.
Skills & Experience:
- Essential Experience in an advisory or employability-focused role is essential.
- A good working knowledge of the local labour market in the specified geographical locations.
- Experience in supporting and coaching individuals to achieve their goals.
- Experience of working in a target-driven environment.
- Desirable Knowledge of the employability industry.
- Knowledge of the recruitment industry.
- Experience of working with people in the provision of ‘information, advice & guidance’.
- Full driving licence to enable deployment across a specified geographical area (region), when required.
Twin Group is an award-winning provider of education, travel, work experience, accommodation, and employment services. We offer a diverse number of life-enhancing services to our clients, and every member of our team is essential in achieving this.
Benefits:
- Up to 25 days annual leave + bank holidays
- Birthday Day off
- Long service awards
- Sabbatical Leave
- Pension contributions
- Career development opportunities
- Ability to purchase additional annual leave per year
- Death in service benefit
- Employee Assistance Programme
- Dynamic and supportive working environment, plus more.
The successful candidate must be able to work in the UK. Twin is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Successful applicants will be required to undertake a standard or an enhanced disclosure via the DBS, depending on the role itself. All gaps in CVs must be explained satisfactorily. Proof of identity and qualifications will be required. Successful candidates will be required to complete a one-hour online safeguarding training prior to commencing employment.
We are dedicated to ensuring that all job applicants and members of staff are treated equally, without discrimination on the grounds of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age.
Disability Confident Employer
Disabled applicants should indicate in the Equality of Opportunity section of the application form if they wish their application to be given consideration under the Disability Confident scheme. If you are invited to interview, please advise the recruitment administrator what adjustment you would require at the interview in as much detail as possible to enable arrangements to be put into place.
Access to Work Scheme
You can apply for Access to Work if you need support to get back to work.
Employment Consultant employer: Twin Group
Contact Detail:
Twin Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employment Consultant
✨Tip Number 1
Familiarise yourself with the local labour market in Birmingham. Understanding the specific job opportunities and challenges in the area will help you demonstrate your knowledge during interviews and show that you're proactive about helping clients.
✨Tip Number 2
Network with local stakeholders and organisations involved in employability services. Building relationships with these groups can provide you with valuable insights and resources that you can leverage to support your clients effectively.
✨Tip Number 3
Prepare to discuss your experience in target-driven environments. Be ready to share specific examples of how you've met or exceeded performance targets in previous roles, as this is a key aspect of the Employment Consultant position.
✨Tip Number 4
Showcase your problem-solving skills by preparing scenarios where you've successfully helped individuals overcome barriers to employment. This will highlight your ability to inspire and motivate clients, which is crucial for this role.
We think you need these skills to ace Employment Consultant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and skills required for the Employment Consultant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Your CV should clearly showcase your relevant experience in advisory or employability-focused roles. Emphasise your achievements in target-driven environments and any specific knowledge of the local labour market.
Write a Strong Cover Letter: In your cover letter, express your passion for helping individuals achieve their career goals. Use specific examples from your past experiences that demonstrate your customer service skills and ability to motivate others.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Twin Group
✨Know the Local Labour Market
Familiarise yourself with the local job market in Birmingham. Understand the types of roles available and the skills employers are looking for. This knowledge will help you demonstrate your ability to source suitable job opportunities during the interview.
✨Showcase Your Advisory Experience
Prepare examples from your past roles where you've successfully supported and coached individuals to achieve their goals. Highlight any specific strategies you used to overcome barriers, as this aligns well with the responsibilities of an Employment Consultant.
✨Demonstrate Customer Service Skills
Be ready to discuss how you've provided outstanding customer service in previous positions. Share anecdotes that illustrate your ability to build strong relationships and motivate clients, which is crucial for this role.
✨Prepare for Target-Driven Questions
Since the role is target-driven, think about how you've met or exceeded performance targets in the past. Be prepared to discuss specific KPIs you've worked with and how you achieved them, as this will show your potential employer that you're results-oriented.
