At a Glance
- Tasks: Coordinate cleaning services, manage budgets, and oversee staff training.
- Company: Join a leading commercial cleaning service dedicated to quality and safety.
- Benefits: Enjoy flexible work hours, competitive pay, and opportunities for growth.
- Why this job: Be part of a dynamic team making a real impact in cleanliness and safety.
- Qualifications: Experience in operations management and strong leadership skills required.
- Other info: Ideal for those who thrive in fast-paced environments and love problem-solving.
The predicted salary is between 30000 - 42000 £ per year.
Key Responsibilities:
- Service Delivery & Quality Assurance: Coordinate with supervisors and clients to ensure high standards of cleaning service delivery. Compile, analyze, develop, and review operational plans to enhance work procedures and service quality. Implement and monitor safety measures to ensure compliance during cleaning operations. Conduct regular audits and reviews of cleaning job reports for submission to management.
- Financial & Resource Management: Assist in budget planning for cleaning operations, optimizing cost efficiency. Manage inventory by conducting stocktakes and allocating cleaning equipment, technologies, and supplies to project sites. Identify and recommend suitable tools and technologies to improve cleaning processes. Develop and enforce maintenance schedules for tools, equipment, and assets.
- Workforce Management: Plan and facilitate work schedules, manpower deployment, and staff capability development. Oversee recruitment, onboarding, and training of cleaning personnel for new projects. Provide operational coverage when required, including hands-on cleaning tasks. Ensure adherence to workplace safety and compliance standards.
- Incident & Crisis Management: Lead and guide teams in responding to major incidents/emergencies on-site. Investigate and resolve operational issues, escalating concerns to management when necessary. Maintain incident reporting protocols and ensure timely documentation of events.
Requirements:
- Prior experience in operations management within commercial cleaning or facility services.
- Strong organizational and analytical skills to drive service improvements.
- Knowledge of safety regulations, including workplace health & environmental compliance (ISO 14001, NEA Clean Mark, etc.).
- Ability to manage budgets and optimize resources efficiently.
- Effective communication and leadership skills to coordinate with clients and teams.
- Adaptability to handle dynamic work environments and operational challenges.
Contact Detail:
PRIME HOSPITALITY SERVICES PTE. LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Executive (Housekeeping/Commercial)
✨Tip Number 1
Familiarise yourself with the latest cleaning technologies and tools relevant to commercial cleaning. This knowledge will not only help you in interviews but also demonstrate your commitment to improving service quality.
✨Tip Number 2
Network with professionals in the cleaning and facilities management industry. Attend relevant events or join online forums to connect with others who can provide insights or even refer you to opportunities at StudySmarter.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved operational efficiency in previous roles. Highlighting your analytical skills and ability to manage budgets will set you apart during the interview process.
✨Tip Number 4
Stay updated on safety regulations and compliance standards in the cleaning industry. Being knowledgeable about ISO 14001 and NEA Clean Mark will show that you take workplace safety seriously, which is crucial for this role.
We think you need these skills to ace Operations Executive (Housekeeping/Commercial)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations management, particularly within commercial cleaning or facility services. Use specific examples that demonstrate your organisational and analytical skills.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities outlined in the job description. Explain how your previous experiences align with their needs, especially in service delivery, financial management, and workforce management.
Highlight Relevant Skills: In your application, emphasise your knowledge of safety regulations and compliance standards. Mention any certifications or training related to workplace health and environmental compliance that you possess.
Showcase Leadership Experience: If you have experience leading teams or managing incidents, be sure to include this in your application. Provide examples of how you've successfully handled operational challenges and improved service quality.
How to prepare for a job interview at PRIME HOSPITALITY SERVICES PTE. LTD.
✨Showcase Your Experience
Be prepared to discuss your previous experience in operations management, especially within commercial cleaning. Highlight specific examples where you improved service delivery or implemented quality assurance measures.
✨Demonstrate Analytical Skills
Since the role requires strong analytical skills, come ready with examples of how you've used data to drive improvements in past roles. Discuss any operational plans you've developed and the outcomes they achieved.
✨Understand Safety Regulations
Familiarise yourself with relevant safety regulations and compliance standards, such as ISO 14001. Be ready to discuss how you've ensured compliance in previous positions and how you would implement safety measures in this role.
✨Prepare for Scenario Questions
Expect questions about incident and crisis management. Think of scenarios where you've had to lead a team through an emergency or resolve operational issues, and be ready to explain your thought process and actions taken.