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For Companies At a Glance
- Tasks: Manage 50+ client accounts, optimising their LinkedIn outreach and ensuring success.
- Company: Salesflow.io is a leading platform for sales teams, helping businesses thrive in the digital age.
- Benefits: Enjoy a fully remote role, competitive salary, and monthly training opportunities.
- Why this job: Join a dynamic team, make a real impact, and help businesses grow through strategic outreach.
- Qualifications: Bachelor’s degree or equivalent, 1-4 years of customer success experience, and strong communication skills.
- Other info: Must be available to work from 11 am – 7 pm London time zone.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Salesflow is a number one platform designed to assist gross sales groups, companies, and rising SMBs speed up their lead-generation course of. We empower companies to develop and succeed within the digital period. Specializing in LinkedIn outreach, we create methods that foster engagement, construct lasting relationships, and ship excellent marketing campaign outcomes for our purchasers.
We’re excited to announce a possibility for a dynamic and arranged Buyer Success Specialist to hitch our increasing group. We would love to listen to from you if you happen to’re proactive, enthusiastic, and able to make an impression!
What You may Do:
- As our Buyer Success Specialist, you’ll be accountable for a portfolio of fifty+ consumer accounts and any others as assigned within the Europe area.
- You may assist purchasers optimize their LinkedIn outreach and drive most worth from our companies.
- You may be the go-to individual for purchasers, guaranteeing their objectives are met and their companies develop via strategic outreach initiatives.
Obligations:
- Handle and nurture a portfolio of fifty+ consumer accounts, guaranteeing they obtain their desired outcomes.
- Information purchasers via onboarding, guaranteeing they perceive our platform, workflows, and outreach methods.
- Monitor and report on the efficiency of outreach campaigns, offering insights and ideas for enchancment.
- Work intently with purchasers to assist them maximize their LinkedIn ROI, optimize outreach efforts, and troubleshoot and escalate points as applicable.
- Act as a consumer advocate throughout the firm, offering suggestions to inside groups on product enhancements.
- Conduct common check-ins and QBRs with purchasers to offer updates, share greatest practices, and strategize the following steps.
- Help with the renewal course of and establish upsell alternatives when purchasers are seeing nice success.
- Contribute to CS methods and initiatives to drive outcomes and streamline processes.
About You:
You’re enthusiastic about buyer success and are keen to assist companies develop via strategic LinkedIn outreach. When you might not have tons of expertise but, you’re a quick learner, proactive, and able to leap in and make an impression!
Qualifications:
- Bachelor’s Diploma or Equal – You have acquired the credentials and the data to again it up.
- 1 to 4 Years of Buyer Success Expertise – You’ve been there, finished that, and are able to take your experience to the following stage.
- A Love for Buyer Success, automation, or lead generations – Whether or not it is diving into consumer methods or crafting inventive digital options, you’re all about delivering outcomes.
- High-Notch Communication Abilities – Whether or not writing a transparent and interesting e mail or main a dialog with purchasers, your communication sport is robust, impactful, and perhaps even just a little humorous.
- Management Extraordinaire – You know the way to encourage, encourage, and information a group towards success.
- Multitasking Maestro – Juggling a number of consumer accounts? No sweat. You keep organized, detail-oriented, and at all times forward of the sport.
- Collaboration Whiz – Teamwork is your jam! You know the way to work with others to get one of the best outcomes and love contributing your distinctive concepts to the combo.
- LinkedIn Savvy – You get the fundamentals of LinkedIn and perceive how companies can leverage it to develop.
- Downside-Solving Genius – Tackling challenges with creativity and a “can-do” angle is your speciality.
- Empathy Champion – You actually perceive folks. Whether or not it’s purchasers or group members, you may step into their sneakers and ship with empathy and understanding.
- Desperate to Be taught – You’re hungry to study and develop in a fast-paced, client-driven surroundings.
Good to have:
- Expertise with LinkedIn and Gross sales Navigator.
- A knack for chilly emailing and gross sales methods.
- Information of CRMs like HubSpot, Salesforce, or Pipedrive.
- Zapier integration wizardry.
- Familiarity with the European market and outreach methods.
What We Provide:
- Full-Time Contract
- Totally Distant (should be capable to work from 11 am – 7 pm London time zone GMT+1)
- Aggressive wage and advantages.
- 100% work surroundings with common team-building actions.
- Month-to-month coaching and data increase alternatives that will help you develop your expertise.
- Alternative to develop with a dynamic and progressive group.
- An opportunity to assist companies succeed and see tangible outcomes out of your efforts.
Location: Distant (should be capable to work from 11 am – 7 pm London time zone GMT+1)
Ready to Be part of Us? In case you’re able to advance your profession in buyer success and assist companies obtain wonderful outcomes with LinkedIn outreach, we’d love to listen to from you! Apply now and let’s develop collectively!
Contact Detail:
The10minutecareersolution Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Distant Buyer Success Specialist at Salesflow.io
✨Tip Number 1
Familiarise yourself with LinkedIn and its features, especially LinkedIn Sales Navigator. Understanding how to leverage these tools will not only help you in the role but also impress us during your discussions.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and come up with creative solutions.
✨Tip Number 3
Research our company and the European market. Being knowledgeable about our services and the specific needs of businesses in this region will demonstrate your enthusiasm and readiness to contribute.
✨Tip Number 4
Prepare to discuss your experience with customer success strategies. Think about how you've helped clients achieve their goals in the past, as we value candidates who can advocate for our customers effectively.
We think you need these skills to ace Distant Buyer Success Specialist at Salesflow.io
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer success, particularly any roles involving LinkedIn outreach or lead generation. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for customer success and your understanding of Salesflow's mission. Mention specific examples of how you've helped clients achieve their goals in previous roles.
Showcase Communication Skills: Since strong communication is key for this role, consider including examples of how you've effectively communicated with clients or teams in the past. This could be through emails, presentations, or reports.
Highlight Problem-Solving Abilities: In your application, provide examples of challenges you've faced in previous positions and how you creatively solved them. This will demonstrate your ability to tackle issues proactively, which is crucial for a Buyer Success Specialist.
How to prepare for a job interview at The10minutecareersolution
✨Show Your Passion for Customer Success
Make sure to express your enthusiasm for helping clients achieve their goals. Share examples of how you've previously supported customers and the impact it had on their success.
✨Demonstrate LinkedIn Savvy
Since the role focuses on LinkedIn outreach, be prepared to discuss your understanding of the platform. Highlight any experience you have with LinkedIn strategies or tools that can enhance client engagement.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills. Think of scenarios where you had to troubleshoot issues for clients and how you approached those challenges creatively.
✨Emphasise Your Communication Skills
Strong communication is key in this role. Be ready to showcase your ability to convey ideas clearly and effectively, whether through email or in conversation. Consider sharing a time when your communication made a difference in a client relationship.
