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For Companies At a Glance
- Tasks: Lead and manage dealership operations, ensuring top-notch sales and customer service.
- Company: Join a pioneering automotive manufacturer focused on innovative and sustainable mobility solutions.
- Benefits: Enjoy a competitive salary, bonus package, company car allowance, and private healthcare with no weekends!
- Why this job: Be part of a forward-thinking team redefining urban EV transportation while promoting sustainability.
- Qualifications: Proven experience in dealership management with strong leadership and financial skills required.
- Other info: This role is based in Central London, offering a dynamic work environment.
The predicted salary is between 56000 - 84000 £ per year.
Head of Business – Global Automotive Vehicle Manufacturer
Dealership based – Central London
- £70,000 – £95,000 basic salary
- £120,000+ OTE bonus package
- Company car allowance
- Private Healthcare
- No weekends!
About The Business:
The organisation is a pioneering automotive manufacturer dedicated to creating innovative and sustainable mobility solutions for the modern world. With a rich heritage and a commitment to excellence, it specialises in developing advanced vehicles that combine cutting-edge electric technology with iconic design and superior functionality.
Its mission is to redefine urban EV transportation, delivering exceptional products that reduce environmental impact while providing a premium experience for drivers and passengers.
Headquartered in the UK and supported by a global network, the company fosters a collaborative and forward-thinking work culture. Teams operate across engineering, design, manufacturing, and customer experience, united by a shared passion for sustainability and innovation. The organisation emphasise quality, performance, and a commitment to a greener future in every aspect of its operations.
Position Overview:
The Head of Business is a key leadership role responsible for overseeing the full dealership operation in London. This role ensures the seamless integration and performance of the Sales, Aftersales and Parts departments, driving exceptional customer satisfaction, operational efficiency, and profitability.
Reporting directly to senior management, the Head of Retail will be instrumental in representing the organisation’s brand values and fostering a culture of excellence.
Key Responsibilities:
1. Leadership & Strategy
- Develop and execute the dealership’s operational strategy, aligning with corporate goals and objectives.
- Lead, inspire, and manage cross-functional teams across Sales, Aftersales, and Parts, fostering a culture of collaboration and high performance.
- Establish clear departmental objectives and KPIs, ensuring consistent tracking and reporting of progress.
- Identify growth opportunities and implement initiatives to optimise revenue and market share.
2. Sales Management
- Oversee all sales activities, ensuring the dealership meets or exceeds volume, revenue, and customer acquisition targets.
- Monitor and refine sales processes to deliver a seamless and customer-centric experience.
- Collaborate with marketing teams to implement local campaigns and promotional activities.
3. Aftersales & Customer Service
- Manage the Aftersales department, ensuring timely and efficient service delivery that meets quality standards.
- Drive customer retention and satisfaction by promoting best-in-class service practices.
- Handle escalated customer issues, ensuring swift resolution and maintaining brand reputation.
4. Parts Operations
- Oversee inventory management and parts availability to support sales and aftersales activities.
- Implement efficient stock control measures to minimize waste and ensure optimal stock levels.
- Work closely with suppliers to maintain strong relationships and negotiate favourable terms.
Required Skills and Experience:
- Proven experience in managing dealership operations.
- Strong knowledge of sales, aftersales, and parts processes and best practices.
- Excellent leadership and people management skills, with a track record of building high-performing teams.
- Financial acumen, with experience in budgeting, forecasting and P&L management.
- Outstanding communication and interpersonal skills to engage effectively with diverse stakeholders.
- Customer-focused mindset with a passion for delivering exceptional service.
Head of Business – Global Automotive Vehicle Manufacturer employer: PIE Recruitment
Contact Detail:
PIE Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Business – Global Automotive Vehicle Manufacturer
✨Tip Number 1
Familiarize yourself with the latest trends in electric vehicle technology and sustainability. This knowledge will not only help you understand the company's mission but also demonstrate your commitment to innovation during discussions.
✨Tip Number 2
Network with professionals in the automotive industry, especially those with experience in dealership operations. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights into best practices.
✨Tip Number 3
Prepare to discuss specific strategies you've implemented in previous roles that align with the responsibilities of the Head of Business position. Highlight your experience in driving sales growth and enhancing customer satisfaction.
✨Tip Number 4
Research the company’s brand values and recent initiatives. Being able to articulate how your leadership style and operational strategies can enhance their mission will set you apart as a candidate who truly understands their vision.
We think you need these skills to ace Head of Business – Global Automotive Vehicle Manufacturer
Some tips for your application 🫡
Understand the Company: Research the automotive manufacturer thoroughly. Familiarize yourself with their mission, values, and recent innovations in electric vehicle technology. This will help you tailor your application to align with their goals.
Highlight Relevant Experience: In your CV and cover letter, emphasize your proven experience in managing dealership operations, particularly in sales, aftersales, and parts processes. Use specific examples to demonstrate your leadership skills and financial acumen.
Showcase Leadership Skills: Detail your experience in leading cross-functional teams and driving operational efficiency. Highlight any initiatives you've implemented that resulted in improved customer satisfaction or revenue growth.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your passion for sustainable mobility solutions. Make sure to connect your personal values with the company's commitment to a greener future.
How to prepare for a job interview at PIE Recruitment
✨Showcase Your Leadership Skills
As the Head of Business, you'll need to demonstrate strong leadership capabilities. Prepare examples from your past experiences where you successfully led cross-functional teams and drove operational excellence. Highlight how you inspired your team to achieve their goals.
✨Understand the Automotive Market
Familiarize yourself with the latest trends in the automotive industry, especially regarding electric vehicles and sustainable practices. Be ready to discuss how these trends can impact the dealership's strategy and customer experience.
✨Emphasize Customer-Centric Approaches
Since customer satisfaction is key, prepare to discuss your strategies for enhancing customer service and retention. Share specific examples of how you've handled escalated customer issues and improved service delivery in previous roles.
✨Demonstrate Financial Acumen
Be prepared to talk about your experience with budgeting, forecasting, and P&L management. Discuss how you've used financial data to drive decision-making and improve dealership profitability in your previous positions.
