Sales Colleague

Sales Colleague

Northallerton Part-Time No home office possible
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At a Glance

  • Tasks: Join us as a Sales Colleague, assisting customers and managing stock.
  • Company: The Original Factory Shop offers big brands at bargain prices since 1969.
  • Benefits: Enjoy competitive pay, discounts, training, and career growth opportunities.
  • Why this job: Be part of a fun team focused on delivering great customer experiences.
  • Qualifications: Customer service experience is a plus, but enthusiasm is key!
  • Other info: Flexible contracts available (8 & 12 hours) to fit your schedule.

Established in 1969, The Original Factory Shop brings big brands at bargain prices to Britain’s local high streets. We source “must buy” quality ranges at unbelievable prices, bringing out the bargain lover in everyone so we can satisfy our customers. With stores nationwide, we bring our customers big brands up to 70% off across multiple departments including fashion, beauty, home & more.

We currently have an exciting opportunity for a Sales Colleague to join our store in Northallerton. We are looking to recruit Sales Colleagues (8 & 12 hours contract). As a Sales Colleague, you will be working to deliver a great daily experience to our customers. You will assist customers, process and merchandise stock, and operate the till. Whether front-of-store or behind-the-scenes, this role demands a real commitment to customer service and the ability to work within a team who are all working towards the same store goals.

If you have experience in a customer service environment or have an understanding of good customer service, then we would love to hear from you.

The Original Factory Shop Benefits include:

  • Competitive Salary
  • Colleague Discount
  • In store training
  • Annual leave entitlement
  • Career opportunities
  • Bonus schemes
  • Free life assurance
  • Recognition scheme
  • And more!

Please click Apply to start your application. The Original Factory Shop is committed to equal opportunities and it welcomes applications from all who believe they fit the essential requirements of the job.

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Contact Detail:

The Original Factory Shop Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales Colleague

Tip Number 1

Familiarise yourself with The Original Factory Shop's product range and customer service ethos. Understanding their offerings will help you engage more effectively during the interview and demonstrate your enthusiasm for the role.

Tip Number 2

Prepare to discuss your previous customer service experiences in detail. Think of specific examples where you went above and beyond for a customer, as this will showcase your commitment to excellent service.

Tip Number 3

Show your team spirit! Be ready to talk about how you've successfully worked in teams before. Highlighting your ability to collaborate will resonate well with the hiring team, as teamwork is crucial in retail.

Tip Number 4

Research common retail challenges and think about how you would handle them. Being prepared with solutions or strategies can set you apart from other candidates and show that you're proactive.

We think you need these skills to ace Sales Colleague

Customer Service Skills
Communication Skills
Teamwork
Cash Handling
Merchandising Skills
Problem-Solving Skills
Attention to Detail
Sales Techniques
Time Management
Adaptability
Basic IT Skills
Product Knowledge
Positive Attitude
Conflict Resolution

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what The Original Factory Shop is looking for in a Sales Colleague. Highlight key responsibilities and required skills, such as customer service experience and teamwork.

Tailor Your CV: Make sure your CV reflects your relevant experience in customer service. Use specific examples that demonstrate your ability to assist customers and work effectively in a team.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of The Original Factory Shop's mission. Mention why you want to work there and how you can contribute to their goals.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer-facing role.

How to prepare for a job interview at The Original Factory Shop

Show Your Customer Service Skills

As a Sales Colleague, your ability to provide excellent customer service is crucial. Be prepared to share specific examples from your past experiences where you went above and beyond for a customer.

Demonstrate Teamwork

This role requires working closely with others to achieve store goals. Highlight instances where you've successfully collaborated with a team, showcasing your ability to communicate and support your colleagues.

Familiarise Yourself with the Brand

Research The Original Factory Shop and its product offerings. Understanding their mission and values will help you align your answers during the interview and show your genuine interest in the company.

Prepare Questions to Ask

Interviews are a two-way street. Prepare thoughtful questions about the role, team dynamics, or company culture. This shows your enthusiasm and helps you determine if the job is the right fit for you.

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