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For Companies At a Glance
- Tasks: Engage with customers, provide product advice, and create memorable experiences.
- Company: Join Rituals, a luxury brand focused on enhancing well-being through unique products.
- Benefits: Flexible hours, career growth opportunities, and a vibrant team culture.
- Why this job: Be part of a dynamic team that values customer connection and personal development.
- Qualifications: Energetic, customer-focused, with retail or hospitality experience preferred.
- Other info: Confidentiality assured in line with EEO guidelines.
As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience. Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career. By working closely with your Store Manager and Assistant Store Manager, you’ll reach your personal goals and the goals for the store. You’ll interact with customers every day and ensure to provide a ‘best in class’ customer experience. You’ll follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards.
Qualifications
- High on energy, low on ego, and with a little bit of humour!
- You are ‘one of a kind’ because of your ability to connect with customers and make them feel at home in our stores.
- You are professional and excited about our brand.
- You know how to share that excitement by showing our customers how our products can make them feel even better.
- Relevant experience in a similar position within retail or hospitality.
- A customer-service mentality and team-player’s work ethic.
- Decision making and problem-solving skills.
- Good attention to detail, organised and structured.
All your information will be kept confidential according to EEO guidelines.
Sales Advisor - Westfield Shepherd\'s Bush (8 - 20 hours) employer: Rituals
Contact Detail:
Rituals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Westfield Shepherd\'s Bush (8 - 20 hours)
✨Tip Number 1
Familiarise yourself with Rituals' product range and brand values. Understanding the products inside out will help you engage customers effectively and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios with friends or family. This will help you become more comfortable in engaging with customers and addressing their needs, which is crucial for a Sales Advisor.
✨Tip Number 3
Network with current or former employees of Rituals to gain insights into the company culture and expectations. This can provide you with valuable information that can set you apart from other candidates.
✨Tip Number 4
Showcase your personality during any interviews or interactions. Being high on energy and having a sense of humour can make a lasting impression, aligning with the qualities they seek in a Rituals Advisor.
We think you need these skills to ace Sales Advisor - Westfield Shepherd\'s Bush (8 - 20 hours)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what a Rituals Advisor does. Highlight key responsibilities and qualifications that resonate with your experience.
Tailor Your CV: Customise your CV to reflect relevant experience in retail or hospitality. Emphasise your customer service skills and any previous roles where you engaged directly with customers.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your ability to create memorable customer experiences. Use specific examples from your past roles to demonstrate your skills.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Rituals
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Rituals and its products during the interview. Share why you love the brand and how it aligns with your personal values, as this will demonstrate your genuine interest in becoming a part of their team.
✨Demonstrate Customer Engagement Skills
Prepare examples from your past experiences where you successfully engaged with customers. Highlight how you listened to their needs and provided tailored solutions, as this is crucial for a role that focuses on creating memorable customer experiences.
✨Emphasise Teamwork and Collaboration
Since the role involves working closely with the Store Manager and Assistant Store Manager, be ready to discuss your experience in a team environment. Share instances where you contributed to team goals and how you support your colleagues.
✨Exhibit Problem-Solving Abilities
Think of specific situations where you faced challenges in a retail or hospitality setting and how you resolved them. This will showcase your decision-making skills and ability to handle unexpected situations, which are essential for a Sales Advisor.
