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For Companies At a Glance
- Tasks: Join us as a Sales Consultant, providing top-notch customer service and product knowledge.
- Company: Kao, founded in Japan in 1887, is dedicated to creating a beautiful life for all.
- Benefits: Enjoy £12.60/hour, 50% staff discount, 22 days holiday, and more perks!
- Why this job: Be part of a purpose-driven company with strong values and opportunities for growth.
- Qualifications: Excellent communication skills and a passion for luxury are essential.
- Other info: Flexible hours and a chance to shape your career in a supportive environment.
Founded in Japan in 1887, Kao is passionate about making a difference in people's lives with our high-quality products and services to create a Kirei Life for all - a beautiful life that respects the needs of our consumers and customers as well as the planet. We never compromise on quality and craft our products with care for the consumer and the environment. As a company driven by purpose and strong corporate values, we pride ourselves on being listed among the World's Most Ethical Companies for 16 consecutive years. Our corporate philosophy, the Kao Way, guides us in everything we do - acting with integrity, courageously driving innovation and treating each other with trust and respect.
The Opportunity
We are looking for a dedicated individual, with a passion for luxury to join us as Sales Consultant in our Cheltenham store. This is a part-time opportunity, working 20 hours per week. As the face of our brand, you will provide excellent customer service and detailed product knowledge to our customers. Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. Alongside this, you will assist the team with general store-related tasks, including stock management, cleaning and replenishment.
What we are looking for
- Excellent communication skills
- Confidence and a positive, can-do attitude
- High level of personal grooming standards
- Passion for luxury and championing our brand values
- Ability to work well in a team
- Drive and motivation to achieve both store and personal KPI’s
- Flexibility in working arrangements to suit business requirements
What we can offer you
- An hourly rate of £12.60
- A 50% staff discount to use on all of your favourite Molton Brown products
- 22 days holiday + Bank Holidays
- A day off for your birthday!
- A monthly store bonus scheme up to 0.35% of retail sales if store targets are reached
- Free product allocation every quarter up to 5 Molton Brown eligible items!
- Access to discounts/cashbacks from high street retailers
- Enhanced family leave
- Recognition Awards
- Season Ticket Loans / Cycle To Work Scheme
- Company Pension Scheme
- Ongoing development and the opportunity to enhance your skills
- A company where your voice will be heard and your opinion matters!
- Learning and development opportunities within our business and across our brands
Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.
Sales Consultant employer: AFM - Association Française du Marketing
Contact Detail:
AFM - Association Française du Marketing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant
✨Tip Number 1
Familiarise yourself with Kao's corporate philosophy, the Kao Way. Understanding their values of integrity, innovation, and respect will help you align your responses during interviews and demonstrate that you're a good cultural fit for the company.
✨Tip Number 2
Showcase your passion for luxury products by visiting the Cheltenham store before your interview. Engage with the products and services offered, and be prepared to discuss your experiences and how they relate to the role of Sales Consultant.
✨Tip Number 3
Prepare to discuss your customer service skills in detail. Think of specific examples where you've provided excellent service or created memorable experiences for customers, as this is crucial for the Sales Consultant position.
✨Tip Number 4
Demonstrate your teamwork abilities by sharing examples of how you've successfully collaborated with others in previous roles. Highlighting your flexibility and positive attitude will resonate well with the hiring team.
We think you need these skills to ace Sales Consultant
Some tips for your application 🫡
Understand the Company Values: Familiarise yourself with Kao's corporate philosophy, the Kao Way. Highlight how your personal values align with their commitment to integrity, innovation, and respect in your application.
Tailor Your CV: Make sure your CV reflects your experience in customer service and sales, particularly in luxury retail. Emphasise any relevant skills such as communication, teamwork, and a positive attitude.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for luxury products and your understanding of the customer journey. Mention specific experiences where you provided excellent service or created memorable customer experiences.
Showcase Relevant Skills: In your application, clearly demonstrate your ability to meet the job requirements, such as stock management and personal grooming standards. Use examples from past roles to illustrate your capabilities.
How to prepare for a job interview at AFM - Association Française du Marketing
✨Show Your Passion for Luxury
Make sure to express your enthusiasm for luxury products during the interview. Share any personal experiences or knowledge you have about high-end brands, and how they align with the values of the company.
✨Demonstrate Excellent Communication Skills
Since the role involves providing exceptional customer service, practice articulating your thoughts clearly and confidently. Prepare examples of how you've successfully communicated with customers in the past.
✨Emphasise Teamwork and Flexibility
Highlight your ability to work well in a team and your willingness to adapt to changing business needs. Share specific instances where you collaborated with others to achieve a common goal.
✨Prepare for Sensory Experiences
Familiarise yourself with the company's signature services, such as fragrance consultations and hand massages. Be ready to discuss how you would create memorable sensory experiences for customers.
