At a Glance
- Tasks: Monitor CCTV systems, respond to incidents, and ensure safety.
- Company: Join OCS UK & Ireland, a top facilities management company with over 50,000 colleagues.
- Benefits: Enjoy career progression, professional development, and a diverse, inclusive workplace.
- Why this job: Be part of a mission-driven team focused on safety and community impact.
- Qualifications: Must have a valid SIA CCTV Licence and strong observational skills.
- Other info: Flexible 12-hour shifts available; screening and vetting required.
The predicted salary is between 24000 - 36000 £ per year.
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
We are seeking a vigilant and detail-oriented CCTV Operator to join our team. In this role, you will be responsible for monitoring CCTV systems, identifying and responding to security incidents, and supporting the overall safety of our clients' premises.
Responsibilities:
- Monitor CCTV systems to detect suspicious activities and security breaches.
- Respond promptly to incidents, alarms, and emergencies as they arise.
- Maintain accurate logs and reports of activities, incidents, and shift updates.
- Communicate effectively with on-site security teams, mobile response officers, and clients.
- Ensure compliance with all CCTV and data protection regulations.
- Conduct regular system checks to ensure equipment is operational.
Requirements:
- A valid SIA CCTV Licence (Essential).
- Previous experience in a CCTV or security monitoring role (Preferred).
- Strong attention to detail and observational skills.
- Ability to multitask and remain calm under pressure.
- Excellent communication and report-writing skills.
- Flexibility to work 12-hour shifts, including days and nights.
- A good understanding of data protection and privacy laws.
Successful candidates will also be required to undergo screening and vetting (BS7858).
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Control Room CCTV Operator employer: Manchester Arndale
Contact Detail:
Manchester Arndale Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Control Room CCTV Operator
✨Tip Number 1
Familiarise yourself with the latest CCTV technology and software. Being knowledgeable about the systems used in the industry will not only boost your confidence but also demonstrate your commitment to staying updated, which is crucial for a role like this.
✨Tip Number 2
Practice your observational skills by engaging in activities that require attention to detail. This could be anything from watching security footage and noting down details to playing games that enhance your focus. The more you train your eye, the better you'll perform in monitoring roles.
✨Tip Number 3
Network with professionals in the security industry. Attend local security events or join online forums where you can connect with current CCTV operators. They can provide insights into the role and may even share tips on how to stand out during the hiring process.
✨Tip Number 4
Prepare for situational questions that may arise during interviews. Think about how you would respond to various security scenarios, as this will showcase your problem-solving abilities and calmness under pressure, both of which are essential for a CCTV Operator.
We think you need these skills to ace Control Room CCTV Operator
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a CCTV Operator. Familiarise yourself with the key skills required, such as attention to detail, communication, and report-writing.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in CCTV or security monitoring roles. Be specific about your responsibilities and achievements in those positions.
Showcase Your Skills: Demonstrate your strong observational skills and ability to multitask in your application. Provide examples of how you've remained calm under pressure and effectively communicated in past roles.
Tailor Your Application: Customise your CV and cover letter to reflect OCS UK & Ireland's TRUE values: Trust, Respect, Unity, and Empowerment. Show how your personal values align with theirs and how you can contribute to their mission.
How to prepare for a job interview at Manchester Arndale
✨Know Your CCTV Systems
Familiarise yourself with the types of CCTV systems commonly used in the industry. Be prepared to discuss your experience with specific systems and how you have effectively monitored them in previous roles.
✨Demonstrate Attention to Detail
Highlight your observational skills during the interview. Provide examples of situations where your attention to detail helped prevent security incidents or improved safety measures.
✨Showcase Communication Skills
Effective communication is key in this role. Be ready to explain how you would communicate with on-site teams and clients during incidents, and share any relevant experiences where your communication made a difference.
✨Understand Data Protection Laws
Since compliance with data protection regulations is crucial, brush up on relevant laws and be prepared to discuss how you ensure compliance in your monitoring practices.