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For Companies At a Glance
- Tasks: Lead a team to enhance client onboarding and due diligence processes.
- Company: Join a dynamic, innovative company based in Edinburgh focused on client-centric solutions.
- Benefits: Enjoy competitive pay, professional development, and a supportive, inclusive culture.
- Why this job: Make a significant impact while building long-lasting client relationships in a forward-thinking environment.
- Qualifications: Experience in managing operations teams and knowledge of financial onboarding processes required.
- Other info: This role offers a clear career path and numerous opportunities for growth.
The predicted salary is between 43200 - 72000 £ per year.
Job Description
Eden Scott's client who is based in Edinburgh, Is seeking a Senior Manager to join there Client Onboarding & Customer Due Diligence Operations department
The successful individual will play a pivotal role to create and maintain long-lasting client relationships. Our client take pride in commitment to innovation, client-centric solutions, and a culture of continuous improvement.
As a Senior Manager in the Operations department, you will have the chance to make a significant impact. You'll be responsible for overseeing the onboarding process and Customer Due Diligence (CDD) procedures, ensuring that our clients receive a seamless and secure experience.
Responsibilities:
- Lead a team of dedicated professionals, driving excellence in onboarding and CDD Develop and implement strategies to streamline and enhance operational processes Collaborate with cross-functional teams to ensure a seamless client experience
- Stay up-to-date with industry regulations, ensuring compliance with relevant standards
- Drive the team to meet and exceed performance and efficiency metrics
Person Specification
- Proven experience in managing an Operations team
- In-depth knowledge of onboarding and CDD processes within the financial industry Strong leadership and decision-making skills
- Excellent communication and interpersonal abilities
- A track record of successfully driving process improvements
Our client is not just offering a job; they are offering a career path. When you join the team, you become part of a dynamic and forward-thinking organisation. We offer competitive compensation packages, professional development opportunities, and a supportive, inclusive culture.
If you feel you can rise to the challenge, please contact Karen Kerr at the earliest opportunity on 0131 550 1129 or e-mail Karen.kerr@edenscott.com
Eden Scott offers the services of an employment agency for permanent work and an employment business for temporary work.
This position may be just one of numerous opportunities we are handling that you could have an interest in pursuing. If you have not been in touch with us before, please call on 0131 550 1100 or drop off a CV at financialservices@edenscott.com and we will make sure that most relevant Consultant gets back to you as soon as possible. Please note that we never send CVs anywhere without your prior consent.
Contact Detail:
Eden Scott Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Manager Client Onboarding & Customer Due Diligence
✨Tip Number 1
Familiarise yourself with the latest trends and regulations in client onboarding and Customer Due Diligence (CDD) within the financial industry. This knowledge will not only help you stand out during discussions but also demonstrate your commitment to staying current in a rapidly evolving field.
✨Tip Number 2
Network with professionals who are already working in similar roles or companies. Attend industry events or webinars to connect with potential colleagues and learn more about the company culture and expectations, which can give you an edge in your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led teams and driven process improvements in previous roles. Highlighting your leadership skills and ability to enhance operational processes will resonate well with the hiring team.
✨Tip Number 4
Research the company’s values and mission statement. Understanding their commitment to innovation and client-centric solutions will allow you to tailor your conversations and show how your personal values align with theirs, making you a more attractive candidate.
We think you need these skills to ace Senior Manager Client Onboarding & Customer Due Diligence
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing operations teams, particularly in client onboarding and Customer Due Diligence (CDD) processes. Use specific examples that demonstrate your leadership skills and ability to drive process improvements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for client-centric solutions and innovation. Mention how your background aligns with the company's commitment to continuous improvement and how you can contribute to enhancing operational processes.
Highlight Relevant Experience: In your application, emphasise your proven experience in the financial industry, particularly in onboarding and CDD. Discuss any strategies you've implemented that have led to improved efficiency or compliance with industry regulations.
Showcase Soft Skills: Don't forget to highlight your excellent communication and interpersonal abilities. Provide examples of how you've successfully collaborated with cross-functional teams to ensure a seamless client experience.
How to prepare for a job interview at Eden Scott
✨Showcase Your Leadership Skills
As a Senior Manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on your decision-making process and how you drove performance improvements.
✨Understand Onboarding & CDD Processes
Make sure you're well-versed in the onboarding and Customer Due Diligence processes specific to the financial industry. Be ready to discuss your experience with these procedures and how you can enhance them for a seamless client experience.
✨Emphasise Client-Centric Solutions
The company values innovation and client-centric solutions. Think of instances where you've implemented strategies that improved client relationships or streamlined operations, and be prepared to share these during the interview.
✨Stay Updated on Industry Regulations
Demonstrating knowledge of current industry regulations is crucial. Research recent changes in compliance standards related to onboarding and CDD, and be ready to discuss how you would ensure adherence within the team.
