Lettings Progressor

Job DescriptionLettings ProgressorLocation – ReadingSalary – £27kOur client is a fast-growing provider of high-quality, professionally managed rental homes in the UK.As a Lettings Progressor, you\’ll play a critical role in ensuring a smooth, customer-focused journey from reservation to move-in for new tenants. You will be responsible for managing the administration of new and renewing tenancies, reducing void periods, and maintaining high occupancy rates and up-to-date tenancy records. You’ll act as a key liaison between tenants, the lettings team, and internal stakeholders to ensure all processes are handled efficiently and compliantly.Key ResponsibilitiesAdminister tenancy files from reservation through to move-in, ensuring all deadlines are met.Oversee tenancy renewals, communicating clearly with tenants on renewal options and timelines.Coordinate the referencing process, ensuring timely follow-ups and the receipt of satisfactory references.Act as the main point of contact for applicants during the referencing and pre-tenancy phase.Draft and issue tenancy agreements, process upfront payments, and set up Direct Debits for rent collection.Maintain and update the tenancy progression database, ensuring accurate and real-time file status tracking.Proactively engage with tenants nearing…