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- Tasks: Manage daily operations of sun decks and pool area, ensuring top-notch guest experiences.
- Company: Join a vibrant team dedicated to creating unforgettable events and exceptional service.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a fun, collaborative culture that values teamwork and guest satisfaction.
- Qualifications: Experience in hospitality management and strong leadership skills are essential.
- Other info: This role is perfect for those who thrive in fast-paced, outdoor settings.
The predicted salary is between 30000 - 42000 £ per year.
Oversee the day to day running and service on the sun decks and pool area, focusing on efficiency and maximising the guest experience.
Work with the Events Manager and the rest of the F&B team to deliver club events (this will include preparing the deck space for wedding ceremonies).
Ensure the team are well briefed each day and are effectively allocated to the appropriate sections.
Ensure the sun decks and pool area are well maintained and always looking their best.
Manage the space on the decks: meet and greet guests and ensure they are seated on the appropriate deck.
Ensure guests receive a warm welcome, prompt attention and a consistently high level of service.
Oversee the accurate and efficient processing of food and drink orders, coordinating with the team to minimise wait times.
Ensure the ice cream shack and pool bar are well stocked, well presented and clean and tidy at all times.
Manage ice cream and bar stock effectively and minimise wastage.
Liaise with the Events Chefs regarding the pop-up kitchen, ensuring the team know what is being served along with any relevant allergen information, and the area is ready for service, in good time.
Work with the Bar Manager to ensure that drinks are dispensed correctly, efficiently and meet the company standard.
Address and resolve guest complaints or concerns promptly and professionally.
Continuously train, develop, manage and motivate staff throughout the season to consistently perform at their highest level.
Encourage a positive and collaborative work environment that promotes teamwork.
Conduct performance evaluations and provide constructive feedback.
Schedule shifts, paying attention to labour costs, ensuring adequate coverage during peak hours and special events.
Ensure a consistently high level of service is delivered at all times.
Motivate your team to upsell, maximise on revenue generating opportunities and meet weekly targets.
BEACH SERVICE MANAGER – APPLICATIONS CLOSED employer: The Peligoni Group
Contact Detail:
The Peligoni Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land BEACH SERVICE MANAGER – APPLICATIONS CLOSED
✨Tip Number 1
Network with professionals in the hospitality and events industry. Attend local events or join online forums where you can connect with others who have experience in beach service management. This can help you gain insights and potentially get referrals.
✨Tip Number 2
Gain hands-on experience in similar roles, such as working in food and beverage services or event management. This will not only enhance your skills but also demonstrate your commitment to the field when you apply.
✨Tip Number 3
Familiarise yourself with the latest trends in guest service and hospitality management. Being knowledgeable about current best practices can set you apart during interviews and discussions with potential employers.
✨Tip Number 4
Prepare to discuss specific scenarios where you've successfully managed a team or resolved guest complaints. Having concrete examples ready will showcase your leadership skills and ability to maintain high service standards.
We think you need these skills to ace BEACH SERVICE MANAGER – APPLICATIONS CLOSED
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities of a Beach Service Manager. This includes overseeing daily operations, managing staff, and ensuring guest satisfaction. Tailor your application to highlight relevant experience in these areas.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles in hospitality management or customer service. Provide specific examples of how you've successfully managed teams, improved guest experiences, or handled events.
Showcase Leadership Skills: Since the role involves training and motivating staff, be sure to include examples of your leadership abilities. Discuss how you've developed team members or created a positive work environment in past positions.
Personalise Your Application: Make your application stand out by personalising it for the company. Mention why you are interested in working with them specifically and how your values align with their commitment to guest satisfaction and teamwork.
How to prepare for a job interview at The Peligoni Group
✨Showcase Your Leadership Skills
As a Beach Service Manager, you'll be leading a team. Be prepared to discuss your previous leadership experiences, how you motivate staff, and how you handle conflicts. Share specific examples that demonstrate your ability to create a positive work environment.
✨Understand Guest Experience
This role focuses heavily on maximising guest satisfaction. Research common guest complaints in similar settings and think about how you would address them. Be ready to share your strategies for ensuring guests receive prompt and high-quality service.
✨Familiarise Yourself with Event Management
Since the position involves working closely with the Events Manager, it’s crucial to understand event logistics. Prepare to discuss any experience you have with event planning or coordination, especially in a hospitality context, and how you can contribute to successful events.
✨Demonstrate Your Attention to Detail
The role requires maintaining high standards in service and cleanliness. Be prepared to talk about how you ensure quality control in your previous roles, including managing stock levels and presentation of service areas. Highlight any systems you’ve implemented to maintain these standards.
