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- Tasks: Oversee cafe operations, ensuring smooth service and exceptional food experiences.
- Company: Join Compass Group UK&I, a leader in catering with 6,000 venues across the UK.
- Benefits: Enjoy competitive pay, great perks, and opportunities for learning and development.
- Why this job: Be part of a diverse team that values individuality and fosters career growth.
- Qualifications: Previous experience in a similar role and strong communication skills are essential.
- Other info: Work 40 hours a week, 5 out of 7 days, in a vibrant cafe environment.
The predicted salary is between 24000 - 36000 £ per year.
We are recruiting an experienced Assistant Cafe Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for a major High Street brand on a full-time basis, contracted to 40 hours per week. As an Assistant Cafe Manager, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you will have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here’s an idea of what your shift patterns will be: 5 out of 7 days.
Your key responsibilities will include:
- Liaising between the team and manager to ensure we continually exceed expectations
- Motivating the team to keep everyone on task
- Assisting the manager with managing inventories, monitoring budgets and implementing action plans
- Managing the tills and processing payments
- Supporting and training our teams, leading from the front to make sure everyone can excel in their role
- Assisting with paperwork when required
- Representing Compass Group UK&I and maintaining a positive brand image
Our ideal Assistant Cafe Manager will:
- Be passionate about exceptional customer service
- Have previous experience in a similar role
- Have experience managing teams
- Have excellent communication and organisational skills
- Be an ambitious and motivated individual who is always looking to upskill
As part of Compass, you will help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK’s biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Contact Detail:
One Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Cafe Manager - York
✨Tip Number 1
Familiarise yourself with the brand's values and customer service standards. Understanding what makes Costa unique will help you align your approach during interviews and demonstrate your passion for exceptional service.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated teams in previous roles. Be ready to discuss specific situations where you successfully managed a team or improved performance.
✨Tip Number 3
Research common challenges faced in café management, such as inventory control and budget management. Being able to discuss these topics knowledgeably will show that you're proactive and ready to tackle the role.
✨Tip Number 4
Network with current or former employees of Compass Group UK&I if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Assistant Cafe Manager - York
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Assistant Cafe Manager position. Tailor your application to highlight your relevant experience in customer service and team management.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous experience in similar roles. Emphasise your achievements in managing teams, improving customer satisfaction, and any relevant training or certifications.
Write a Strong Cover Letter: In your cover letter, express your passion for exceptional food and customer service. Mention specific examples of how you've motivated teams and managed operations effectively in past roles. Show enthusiasm for the opportunity to work with Compass Group UK&I.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at One Retail
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for exceptional customer service during the interview. Share specific examples of how you've gone above and beyond to create memorable experiences for customers in your previous roles.
✨Demonstrate Team Leadership Skills
Highlight your experience in managing teams and motivating staff. Be prepared to discuss how you’ve successfully led a team in the past, including any challenges you faced and how you overcame them.
✨Prepare for Operational Questions
Since the role involves overseeing kitchen and service operations, be ready to answer questions about inventory management, budget monitoring, and implementing action plans. Think of examples from your past that showcase your organisational skills.
✨Emphasise Your Communication Skills
Effective communication is key in this role. Be sure to provide examples of how you've effectively liaised between teams and managers in previous positions, ensuring everyone is on the same page and working towards common goals.
