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For Companies At a Glance
- Tasks: Support customers and assist in various business operations daily.
- Company: Join a successful tech-focused business in Guildford.
- Benefits: Enjoy a pension scheme, free parking, and healthcare benefits.
- Why this job: Kickstart your career in a dynamic environment with hands-on experience.
- Qualifications: Ideal for customer-focused, IT-savvy individuals eager to learn.
- Other info: Equal opportunities employer; must be eligible to work in the UK.
The predicted salary is between 17600 - 21600 £ per year.
Our client is a highly successful technology focused business, and they are looking to recruit a Customer Support Executive to join their team in Guildford. As the Customer Support Executive, you’ll be a key part of their team, helping to drive the success of the company and ensuring every customer has a positive experience with them.
This is an ideal entry-level opportunity for someone who is customer-focused, IT-savvy, and eager to learn all aspects of business operations. You’ll play a crucial role in supporting their sales function while gaining hands-on experience across warehouse operations, purchasing, quoting, and customer service.
This role is perfect for someone who is enthusiastic about developing a career in business or sales and wants to build a strong foundation in a commercial environment.
What’s On Offer
- Pension Scheme
- Free Parking
- Healthcare Scheme
Bluetree Recruits Ltd is an Equal Opportunities Employer and acts as an Employment Agency in relation to this vacancy. We offer equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age and other protected status as required by applicable law. We can only consider applications from candidates who are eligible to work in the UK.
Contact Detail:
Bluetree Recruits Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Executive
✨Tip Number 1
Familiarise yourself with the company's products and services. Understanding what they offer will not only help you answer customer queries effectively but also demonstrate your genuine interest in the role during any discussions.
✨Tip Number 2
Brush up on your communication skills. As a Customer Support Executive, you'll need to convey information clearly and empathetically. Practising active listening and responding thoughtfully can set you apart from other candidates.
✨Tip Number 3
Showcase your IT skills by being familiar with common customer support software and tools. If you have experience with CRM systems or ticketing software, be ready to discuss how you've used them to enhance customer experiences.
✨Tip Number 4
Prepare to discuss your problem-solving abilities. Think of examples where you've successfully resolved issues, whether in a work setting or through personal experiences, as this will highlight your capability to handle customer concerns effectively.
We think you need these skills to ace Customer Support Executive
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the company is looking for in a Customer Support Executive. Highlight key responsibilities and required skills, such as being customer-focused and IT-savvy.
Tailor Your CV: Make sure your CV reflects your relevant experience and skills that align with the job. Emphasise any customer service experience or IT skills you have, even if they are from previous roles or volunteer work.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work in customer support and how you can contribute to their success. Personalise it to reflect your understanding of their business.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is crucial in customer support roles.
How to prepare for a job interview at Bluetree Recruits
✨Show Your Customer Focus
As a Customer Support Executive, demonstrating your customer-centric attitude is crucial. Prepare examples of how you've successfully handled customer queries or resolved issues in the past, even if they are from previous roles or experiences.
✨Highlight Your IT Savviness
Since the role requires being IT-savvy, be ready to discuss your technical skills. Familiarise yourself with common customer support software and tools, and mention any relevant experience you have with technology that could benefit the company.
✨Express Your Eagerness to Learn
This position is ideal for someone eager to learn. Convey your enthusiasm for personal and professional development during the interview. Discuss how you plan to grow within the company and what specific skills you hope to acquire.
✨Understand the Business Operations
Since the role involves supporting various business functions, take some time to research the company's operations. Be prepared to ask insightful questions about their processes, which will show your genuine interest in the role and the company.
