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- Tasks: Manage Microsoft 365 applications and support user training and system improvements.
- Company: Join a national organisation focused on optimising business applications.
- Benefits: Enjoy remote work flexibility and a competitive salary of up to £42,000.
- Why this job: Blend technical skills with user engagement in a dynamic, supportive environment.
- Qualifications: 2+ years managing Microsoft 365 tools and strong SharePoint knowledge required.
- Other info: Remote-first role with occasional travel for stakeholder meetings across the UK.
The predicted salary is between 33600 - 50400 £ per year.
We’re supporting a national organisation on the lookout for a skilled Application & Systems Manager to oversee the performance, optimisation, and user adoption of their key business applications. This is a brilliant opportunity for someone with a strong technical understanding of the Microsoft ecosystem, who enjoys blending hands-on problem solving with user training, system improvement, and stakeholder engagement.
What you’ll be doing:
- Oversee and maintain Microsoft 365 applications, SharePoint sites, Power Platform tools, and cloud services
- Manage day-to-day functionality of the internal service desk, Adobe tools, and email communications platform
- Act as the first point of contact for application-related issues, triaging tickets and escalating where needed
- Build and manage internal SharePoint portals and knowledge centres to improve accessibility and productivity
- Develop basic user guides, training videos, and deliver short training sessions
- Support system upgrades, new feature rollouts, and emerging technologies (e.g. Copilot, Teams Premium)
- Ensure data security, user access controls, compliance, and software licensing are proactively managed
- Liaise with internal teams and third-party vendors to ensure business needs are met and systems deliver value
What we’re looking for:
- At least 2 years’ experience managing Microsoft 365 tools and cloud-based business applications
- Strong working knowledge of SharePoint (site creation and administration essential)
- Familiarity with support desk tools (e.g. Freshdesk or similar) and business communication tools
- A proactive, solutions-focused mindset with excellent stakeholder and user support skills
- Experience creating simple training content and helping end users confidently adopt systems
- Understanding of software security, backup processes, and role-based access controls
- Previous experience in the public, education, charity, or regulated sector would be ideal
This is a remote-first role with travel required for stakeholder meetings and engagement across the UK.
Contact Detail:
The Graduate Project Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Applications & Systems Manager
✨Tip Number 1
Familiarise yourself with the Microsoft ecosystem, especially Microsoft 365 and SharePoint. Understanding the latest features and updates will not only help you in interviews but also demonstrate your commitment to staying current in the field.
✨Tip Number 2
Engage with online communities or forums related to Microsoft applications and systems management. Networking with professionals in the field can provide insights into best practices and may even lead to referrals for job opportunities.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved user adoption and system performance in previous roles. Highlighting your hands-on problem-solving skills will resonate well with potential employers.
✨Tip Number 4
Consider creating a portfolio showcasing any training materials or user guides you've developed. This tangible evidence of your ability to support and train users can set you apart from other candidates.
We think you need these skills to ace Applications & Systems Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft 365 tools, SharePoint, and any relevant support desk tools. Use specific examples to demonstrate your skills in user training and stakeholder engagement.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the organisation. Mention your proactive approach to problem-solving and how your experience aligns with their needs, particularly in managing applications and systems.
Showcase Relevant Experience: When detailing your work history, focus on your achievements related to application management, user training, and system improvements. Highlight any experience you have in the public or regulated sectors, as this is a plus.
Prepare for Potential Questions: Think about how you would answer questions related to your technical skills, experience with Microsoft products, and your approach to user support. Be ready to discuss specific scenarios where you've successfully managed application-related issues.
How to prepare for a job interview at The Graduate Project
✨Showcase Your Technical Skills
Make sure to highlight your experience with Microsoft 365 tools and SharePoint during the interview. Be prepared to discuss specific projects where you optimised applications or improved user adoption, as this will demonstrate your hands-on problem-solving abilities.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle real-world situations, such as managing application-related issues or training users. Think of examples from your past experiences where you successfully resolved issues or delivered effective training sessions.
✨Emphasise Your Stakeholder Engagement Skills
Since the role involves liaising with internal teams and third-party vendors, be ready to discuss how you've effectively communicated and collaborated with various stakeholders in previous roles. This will show your ability to ensure business needs are met.
✨Demonstrate a Proactive Mindset
The organisation is looking for someone with a solutions-focused approach. Share examples of how you've taken initiative in past roles to improve systems or processes, and how you’ve ensured compliance and data security in your work.
