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For Companies At a Glance
- Tasks: Lead daily gym operations and support the General Manager.
- Company: Join a dynamic team focused on fitness and community growth.
- Benefits: Enjoy discounts, annual leave, and free gym membership.
- Why this job: Be part of a vibrant culture while making a positive impact on members' lives.
- Qualifications: Experience in leisure management and Level 2 Gym Instructor qualification required.
- Other info: This is a fixed-term 12-month contract covering maternity leave.
The predicted salary is between 30000 - 42000 £ per year.
This role requires a team player with flair and commercial ability, as well as the skill, energy and determination to help drive and develop the business alongside the General Manager.
We’re looking for a manager with the experience of maintaining and developing the standards and reputation, whilst nurturing a growing membership base and team.
The Role:
- To help lead and manage the day to day running of the gym.
- To assume the responsibilities of the General Manager in their absence.
- To help lead and deliver the commercial performance of the business.
- To help lead and deliver the operational excellence of the club.
- To deliver the set KPIs.
- To help recruit, train and develop a team and help lead them to success.
The Candidate:
- Must have experience, ideally in a management position within a leisure related industry.
- Must be passionate about customer service and be an inspirational leader in the way they manage.
- Must be qualified to at least Level 2 Gym Instructor.
- Must have experience in driving sales and helping to co-ordinate local marketing activity as well as managing a successful team.
- Ideally will have experience as an Assistant Manager helping to oversee all business areas within a leisure facility or have substantial experience as a Fitness Manager or other similar operational function.
Benefits:
- JD Discount card at all JD affiliates.
- Annual Leave Scheme.
- Free Gym Membership.
If you see yourself as a team player with strong managerial qualities, please apply in confidence by submitting your CV and a covering letter with details of your current salary package.
Contact Detail:
JD Gyms Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Ipswich, Suffolk
✨Tip Number 1
Familiarise yourself with the gym's current operations and culture. Visit the facility, engage with staff and members, and observe how things run on a daily basis. This will give you valuable insights to discuss during your interview.
✨Tip Number 2
Prepare specific examples of how you've successfully managed teams in the past. Highlight your leadership style and how it has positively impacted team performance and customer satisfaction, as these are key aspects of the role.
✨Tip Number 3
Research the latest trends in the fitness industry, especially those related to customer service and membership retention. Being knowledgeable about current market dynamics can set you apart as a candidate who is proactive and forward-thinking.
✨Tip Number 4
Network with professionals in the leisure industry, particularly those who have experience in management roles. They can provide insights and possibly even referrals that could enhance your application and increase your chances of landing the job.
We think you need these skills to ace Duty Manager - Ipswich, Suffolk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in management within the leisure industry. Emphasise your leadership skills, customer service passion, and any qualifications like Level 2 Gym Instructor.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and how your experience aligns with the responsibilities outlined. Mention specific achievements that demonstrate your ability to drive sales and manage a team effectively.
Showcase Your Team Management Skills: Provide examples of how you've successfully recruited, trained, and developed teams in previous roles. Highlight any initiatives you led that improved team performance or customer satisfaction.
Research the Company: Familiarise yourself with the gym's values, culture, and any recent news. This knowledge will help you tailor your application and show that you're genuinely interested in contributing to their success.
How to prepare for a job interview at JD Gyms
✨Show Your Leadership Skills
As a Duty Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you've successfully managed a team or driven performance. Highlight your leadership style and how it aligns with the company's values.
✨Know the Business Inside Out
Familiarise yourself with the gym's operations, KPIs, and customer service standards. Research the company’s reputation and any recent developments. This knowledge will show your genuine interest in the role and help you discuss how you can contribute to their success.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios related to managing staff, handling customer complaints, or driving sales. Practising your responses will help you articulate your thought process clearly during the interview.
✨Demonstrate Your Passion for Customer Service
Since the role requires a strong focus on customer service, be ready to share your philosophy on delivering exceptional service. Discuss how you’ve previously enhanced customer experiences and how you plan to maintain high standards in this new role.
