At a Glance
- Tasks: Support customer systems, resolve technical issues, and lead automation efforts.
- Company: Join a Managed Service Provider delivering innovative tech solutions in Glasgow.
- Benefits: Enjoy 33 days holiday, annual pay reviews, bonuses, and a focus on learning.
- Why this job: Be part of a dynamic team that values service quality and continuous improvement.
- Qualifications: Proficiency in Azure, Microsoft 365, and relevant certifications are required.
- Other info: Participate in on-call weekends and lead exciting technical projects.
The predicted salary is between 36000 - 60000 £ per year.
We are currently working with a Managed Service Provider to find a Cloud Engineer (Azure). They focus on delivering secure, innovative technology solutions. In this role, you will support customer and internal systems, resolve complex technical issues, and lead automation and platform optimization efforts.
Key Responsibilities:
- Provide 3rd-line support and mentor junior team members.
- Resolve complex escalations and develop knowledge resources.
- Automate service requests and remediation processes.
- Manage and optimize Azure, Microsoft 365, Exchange, Intune, and virtualized environments.
- Support service transitions, documentation, and ITIL processes (Change, Incident, Problem Management).
- Participate in on-call weekends and lead technical projects.
Technical Skills:
- Proficiency in Azure, Microsoft 365, Exchange, Intune, virtualization, and scripting.
Professional Attributes:
- Strong problem-solving skills, detail-oriented, team player.
- Passionate about service quality and continuous improvement.
Certifications (Required/Recommended):
- Microsoft AZ-104, MS-900, MD-102, MS-220, SC-300.
What We Offer:
- 33 days holiday (increasing annually), annual pay reviews, bonus scheme, pension, EAP, and more.
- Focus on learning and development with an active social calendar.
Cloud Engineer (Managed Services) employer: JR United Kingdom
Contact Detail:
JR United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cloud Engineer (Managed Services)
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Azure and Microsoft 365. Having hands-on experience or projects that showcase your skills in these areas can set you apart from other candidates.
✨Tip Number 2
Engage with online communities or forums related to cloud engineering and Azure. Networking with professionals in the field can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Consider obtaining the recommended certifications if you haven't already. Certifications like Microsoft AZ-104 and SC-300 not only enhance your knowledge but also demonstrate your commitment to the field.
✨Tip Number 4
Prepare for potential technical interviews by practising common cloud engineering scenarios and problem-solving exercises. Being able to articulate your thought process during these challenges can impress interviewers.
We think you need these skills to ace Cloud Engineer (Managed Services)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Azure, Microsoft 365, and other relevant technologies mentioned in the job description. Use specific examples to demonstrate your problem-solving skills and detail-oriented nature.
Craft a Compelling Cover Letter: In your cover letter, express your passion for service quality and continuous improvement. Mention how your previous experiences align with the responsibilities of the Cloud Engineer role, particularly in automation and platform optimization.
Highlight Relevant Certifications: Clearly list any relevant certifications such as Microsoft AZ-104, MS-900, or SC-300 in your application. This will show that you meet the required qualifications and are committed to your professional development.
Showcase Team Collaboration: Emphasise your ability to work as a team player and mentor junior members. Provide examples of past experiences where you successfully collaborated on technical projects or led teams in resolving complex issues.
How to prepare for a job interview at JR United Kingdom
✨Showcase Your Technical Skills
Make sure to highlight your proficiency in Azure, Microsoft 365, and other relevant technologies during the interview. Be prepared to discuss specific projects or experiences where you successfully resolved complex technical issues.
✨Demonstrate Problem-Solving Abilities
Since strong problem-solving skills are crucial for this role, prepare examples of how you've tackled challenging situations in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Team Collaboration
As a Cloud Engineer, you'll be working closely with others. Share instances where you've mentored junior team members or collaborated on projects. This will show that you're a team player who values service quality and continuous improvement.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your ability to manage and optimise cloud environments. Think about how you would approach automating service requests or handling escalations, and be ready to explain your thought process.