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- Tasks: Support a flagship Rates eTrading platform, engaging with traders and resolving technical issues.
- Company: Join a Global Investment Bank at the forefront of technology and finance.
- Benefits: Enjoy hybrid working, competitive salary, and hands-on training in a dynamic environment.
- Why this job: Be part of a high-impact tech transformation while working closely with trading teams.
- Qualifications: Experience in electronic trading platforms and strong Unix/Linux skills are essential.
- Other info: Opportunity to work on a critical platform with global reach and influence.
The predicted salary is between 64000 - 80000 £ per year.
We are working with a Global Investment Bank on a unique and exciting new Application Support role within their Macro Rates eTrading business. You will play a critical role in supporting their new, Greenfield flagship Rates eTrading platform and be at the centre of the largest, most strategically important technology program at the organisation both in terms of investment and business impact.
This is a hands-on, front-office facing support role where you’ll be embedded within the business. The platform will be relied upon by many key users globally and you’ll be on the trading floor regularly, engaging directly with traders and product managers, troubleshooting and technically supporting with any issues that may arise. For the first 3-6 months, you will work closely with the Developers who are building the platform, so you can understand how it is knitted together from the ground-up. You will also be provided training on various aspects of the platform and be given key insights into new pipelines and migration plans.
What You’ll Do
- Act as a key production support engineer focused on the new platform, including its migration and transition projects
- Partner closely with the dev team to receive comprehensive app training and understand the architecture end-to-end
- Collaborate with development teams on code releases, testing pipelines, and enhancement delivery
- Own incident response, proactive monitoring, and capacity planning to ensure platform reliability
- Develop scripts and tooling to automate manual processes and improve resilience
- Work closely with a global support network on wider Macro system responsibilities
You’ll need:
- Proven background supporting electronic trading platforms, preferably within the Rates asset class (though knowledge in other areas is also valuable)
- Strong command of Unix/Linux environments, with hands-on ability to investigate, troubleshoot, and resolve technical issues
- Confidence working closely with Front Office teams, including Traders and Product Owners, as well as technical counterparts in Engineering
- Advantageous to have working knowledge of observability and monitoring frameworks such as Grafana, ITRS Geneos, or Elastic stack
- Solid grasp of how trading systems are architected, including interdependent components and data flows
Hybrid working/Comp?
The company work to a hybrid arrangement – two days a week working from home, three days in the London office. £80,000-£100,000
This role offers a rare opportunity to be deeply embedded in the trading business while playing a central part in a high-profile technology transformation. If you want to be part of a global team supporting a critical platform, and you like being close to the action, please apply through the link.
Contact Detail:
Vertus Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support - Rates eTrading - Perm
✨Tip Number 1
Familiarise yourself with the specific electronic trading platforms used in the Rates asset class. Understanding the nuances of these systems will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals already working in application support or trading environments. Engaging with them can provide insights into the day-to-day challenges and expectations, which can be invaluable when discussing your fit for the role.
✨Tip Number 3
Brush up on your Unix/Linux skills, as these are crucial for troubleshooting and resolving technical issues. Consider setting up a personal project or lab environment to practice your command-line skills and scripting.
✨Tip Number 4
Stay updated on the latest trends and technologies in trading systems, particularly around observability and monitoring frameworks. This knowledge can set you apart and show that you're proactive about your professional development.
We think you need these skills to ace Application Support - Rates eTrading - Perm
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supporting electronic trading platforms, particularly within the Rates asset class. Emphasise your technical skills in Unix/Linux environments and any experience with observability frameworks.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the opportunity to work closely with traders and product managers. Mention your ability to troubleshoot and resolve technical issues, and how your background aligns with the company's needs.
Showcase Your Technical Skills: Be specific about your technical abilities in your application. Highlight any experience you have with scripting, automation, and monitoring tools. This will demonstrate your capability to contribute to the platform's reliability and performance.
Prepare for Interviews: If selected for an interview, be ready to discuss your previous experiences in detail. Prepare examples of how you've collaborated with development teams and handled incidents in high-pressure environments, as this role requires strong communication and problem-solving skills.
How to prepare for a job interview at Vertus Partners
✨Understand the Platform
Make sure you have a solid grasp of the Rates eTrading platform and its architecture. Familiarise yourself with how it operates, as this will help you engage effectively with both traders and developers during the interview.
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Unix/Linux environments and any troubleshooting you've done in the past. Highlight specific examples where you've resolved technical issues, especially in electronic trading platforms.
✨Demonstrate Collaboration
Since this role involves working closely with both front office teams and development teams, be ready to share examples of how you've successfully collaborated in previous roles. Emphasise your ability to communicate effectively with both technical and non-technical stakeholders.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to incident response, monitoring frameworks, and the overall technology transformation. This shows your genuine interest in the role and helps you understand how you can contribute to their success.
