Traffic Office Operator

Traffic Office Operators Location: West Thurrock, RM20 3AG Shifts: 4 on, 4 off, 18:00 start Pay Rate: £14.65 per hour We are seeking a dynamic and organized Transport Operations Coordinator to oversee daily transport operations, ensure smooth coordination between drivers and management, and meet both customer and company expectations. Our client is a third-party provider of transportation and logistics services that offers a range of services from, Drayage, Global freight forwarding & Full truckload transport. The company is committed to environmental sustainability and works with customers to create action plans to reduce emissions. Key Responsibilities: Driver Coordination : Prepare work for drivers and provide pre-briefing at the start of their shifts to ensure clarity on tasks and expectations. Transport Operations Management : Coordinate on-site transport operations to meet both customer and company requirements efficiently. Cost Control : Collaborate with line management to ensure the effective use of customer vehicles and subcontractors, minimizing costs while maximizing operational efficiency. Reporting and Analysis : Provide daily reports on customer KPIs (Key Performance Indicators) and volume calculations to monitor performance. Plan Execution & Problem-Solving : Implement customer transportation plans, adjusting as needed to prevent stock-outs and ensure smooth operations. Compliance & Safety : Ensure all drivers are compliant with working time directive regulations. Report any accidents or incidents in a timely manner, keeping management and the customer informed. First Line of Communication : Act as the first point of contact for the driver workforce, addressing their concerns and ensuring effective communication across the team. Qualifications & Skills: Experience : Previous experience in transport operations or logistics is preferred, especially in fast-paced environments. Communication : Excellent communication skills are essential, as you will liaise regularly with drivers, management, and customers. Technical Proficiency : Strong working knowledge of Microsoft Office, particularly Excel and Outlook, for reporting and communication. Problem-Solving : Ability to adapt and adjust in real-time to meet customer needs and minimize disruptions. Attention to Detail : Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously. Compliance Awareness : Knowledge of industry regulations, including working time directives and safety protocols. Benefits: Competitive pay rate and benefits Opportunities for career growth and development Work in a dynamic, fast-paced environment with a supportive team If you have a passion for logistics, excellent communication skills, and thrive in a fast-paced environment, we would love to hear from you! #J-18808-Ljbffr