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- Tasks: Coordinate transport operations, manage drivers, and ensure smooth logistics daily.
- Company: Join a leading third-party provider focused on sustainable transport and logistics solutions.
- Benefits: Enjoy competitive pay, career growth opportunities, and a supportive team environment.
- Why this job: Be part of a dynamic team making a real impact in the logistics industry.
- Qualifications: Previous experience in transport operations preferred; strong communication and problem-solving skills required.
- Other info: Shifts are 4 on, 4 off, starting at 18:00.
Location: West Thurrock, RM20 3AG
Shifts: 4 on, 4 off, 18:00 start
Pay Rate: £14.65 per hour
We are seeking a dynamic and organized Transport Operations Coordinator to oversee daily transport operations, ensure smooth coordination between drivers and management, and meet both customer and company expectations. Our client is a third-party provider of transportation and logistics services that offers a range of services from drayage, global freight forwarding & full truckload transport. The company is committed to environmental sustainability and works with customers to create action plans to reduce emissions.
Key Responsibilities:
- Driver Coordination: Prepare work for drivers and provide pre-briefing at the start of their shifts to ensure clarity on tasks and expectations.
- Transport Operations Management: Coordinate on-site transport operations to meet both customer and company requirements efficiently.
- Cost Control: Collaborate with line management to ensure the effective use of customer vehicles and subcontractors, minimizing costs while maximizing operational efficiency.
- Reporting and Analysis: Provide daily reports on customer KPIs (Key Performance Indicators) and volume calculations to monitor performance.
- Plan Execution & Problem-Solving: Implement customer transportation plans, adjusting as needed to prevent stock-outs and ensure smooth operations.
- Compliance & Safety: Ensure all drivers are compliant with working time directive regulations. Report any accidents or incidents in a timely manner, keeping management and the customer informed.
- First Line of Communication: Act as the first point of contact for the driver workforce, addressing their concerns and ensuring effective communication across the team.
Qualifications & Skills:
- Experience: Previous experience in transport operations or logistics is preferred, especially in fast-paced environments.
- Communication: Excellent communication skills are essential, as you will liaise regularly with drivers, management, and customers.
- Technical Proficiency: Strong working knowledge of Microsoft Office, particularly Excel and Outlook, for reporting and communication.
- Problem-Solving: Ability to adapt and adjust in real-time to meet customer needs and minimize disruptions.
- Attention to Detail: Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously.
- Compliance Awareness: Knowledge of industry regulations, including working time directives and safety protocols.
Benefits:
- Competitive pay rate and benefits
- Opportunities for career growth and development
- Work in a dynamic, fast-paced environment with a supportive team
If you have a passion for logistics, excellent communication skills, and thrive in a fast-paced environment, we would love to hear from you!
Contact Detail:
Vrieservice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Traffic Office Operator
✨Tip Number 1
Familiarise yourself with the key responsibilities of a Traffic Office Operator. Understanding the nuances of driver coordination and transport operations management will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Brush up on your communication skills. Since you'll be the first point of contact for drivers, being able to convey information clearly and effectively is crucial. Consider practising scenarios where you might need to address driver concerns.
✨Tip Number 3
Gain a solid understanding of compliance and safety regulations in the transport industry. Being knowledgeable about working time directives and safety protocols will set you apart as a candidate who prioritises safety and efficiency.
✨Tip Number 4
Showcase your problem-solving abilities. Think of examples from your past experiences where you've had to adapt quickly to changing circumstances, as this is a key aspect of the role that employers will be looking for.
We think you need these skills to ace Traffic Office Operator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in transport operations or logistics. Emphasise any roles where you coordinated teams or managed operations, as this aligns with the responsibilities of a Traffic Office Operator.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and problem-solving abilities. Mention specific examples from your past experiences that demonstrate your capability to manage transport operations effectively.
Highlight Technical Skills: Since the role requires proficiency in Microsoft Office, particularly Excel and Outlook, ensure you mention your technical skills clearly. Provide examples of how you've used these tools in previous roles to support your application.
Showcase Compliance Awareness: Demonstrate your knowledge of industry regulations and safety protocols in your application. This could be through mentioning relevant training or experiences where you ensured compliance in previous positions.
How to prepare for a job interview at Vrieservice
✨Show Your Organisational Skills
As a Traffic Office Operator, you'll need to demonstrate your ability to manage multiple tasks efficiently. Prepare examples from your past experiences where you successfully coordinated operations or managed logistics to showcase your organisational prowess.
✨Communicate Clearly
Excellent communication is key in this role. During the interview, practice articulating your thoughts clearly and concisely. Be ready to discuss how you've effectively communicated with drivers, management, and customers in previous positions.
✨Demonstrate Problem-Solving Abilities
Be prepared to discuss specific instances where you've had to adapt quickly to changing circumstances. Highlight your problem-solving skills by sharing examples of how you resolved issues in transport operations or logistics.
✨Familiarise Yourself with Compliance Regulations
Understanding industry regulations is crucial for this role. Brush up on working time directives and safety protocols before the interview. Showing that you are knowledgeable about compliance will demonstrate your commitment to safety and operational efficiency.
