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- Tasks: Lead a passionate team in delivering exceptional pet care and customer service.
- Company: Pets at Home is a community-focused pet care centre, dedicated to supporting pet owners across the UK.
- Benefits: Enjoy 28 days paid leave, annual bonuses, and discounts on pet products.
- Why this job: Join a fun, dynamic environment where your leadership can make a real impact on pets and their owners.
- Qualifications: 2+ years of retail management experience and a passion for pets are essential.
- Other info: Diversity is celebrated here; we encourage you to bring your unique self to our team.
The predicted salary is between 28400 - 29400 £ per year.
Join to apply for the Store Manager role at Pets at Home.
Full-time, £33,000 - £35,000 per annum
Location: 6, Great Northern Retail Park, Phase 2, Leeds Road, Huddersfield, West Yorkshire, HD 1 6ND
Description
Store Manager – Huddersfield – 39 Hours
Who are we?
At Pets at Home, we’re passionate about pet care, offering everything from pet products and grooming to veterinary services across the UK. Our community-focused pet care centres are hubs for pet lovers, bringing people together to support local pet owners and their beloved companions.
What’s the role?
We’re looking for a Store Manager to lead our team in Huddersfield. Reporting directly to the Area Manager, you’ll take full responsibility for the daily running of your pet care centre, driving sales and performance while ensuring an exceptional shopping experience for our customers.
Your Key Responsibilities Will Include:
- Overseeing all aspects of daily operations, from stock control to store standards.
- Leading and inspiring your team to achieve sales targets and exceed KPIs.
- Creating a positive and fun working environment for your colleagues.
- Ensuring health and safety compliance across the store.
- Delivering outstanding customer service, embodying our mission to be the Best Pet Care Business in the World.
We’ll provide industry-leading training to help you thrive in your role and equip you with the skills and knowledge needed to deliver exceptional service and care for both customers and their pets.
Who are we looking for?
We’re Looking For Someone With:
- At least 2 years of management experience in a retail environment, leading a team of 10 or more in a fast-paced setting.
- A passion for retail and a proven track record of delivering excellent results.
- Flexibility to work a 7-day shift pattern, including weekends and bank holidays.
- Strong communication and leadership skills to engage and motivate your team.
- A willingness to complete 6 months of comprehensive training covering customer service, pet care, and health & safety.
Benefits
We reward our Store Managers with a comprehensive package designed to support your well-being, including:
- Annual bonus opportunities.
- 28 days paid leave, rising to 33 days after 2 years (including bank holidays).
- A birthday day off to celebrate in style.
- Life assurance worth 4x your annual salary.
- A 4% company pension contribution.
- Colleague discounts, including 20% off Pets at Home and 30% off our own-brand products.
Pets just see people—they don’t discriminate, and neither do we. We celebrate the diversity of our colleagues and encourage you to be yourself. Even if your skills don’t perfectly align, your unique contribution through your values and behaviours could make you a great fit for our team.
Don’t wait—apply now! We may close the vacancy early due to high interest.
Store Manager employer: Pets at Home
Contact Detail:
Pets at Home Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with Pets at Home's values and mission. Understanding their commitment to pet care and community engagement will help you align your answers during the interview, showcasing that you're a great cultural fit.
✨Tip Number 2
Prepare examples from your previous management experience that demonstrate your ability to lead a team effectively. Highlight specific instances where you drove sales or improved customer service, as these are key responsibilities for the Store Manager role.
✨Tip Number 3
Research common challenges faced in retail management, especially in pet care. Being able to discuss how you would tackle issues like stock control or team motivation will show your proactive approach and readiness for the role.
✨Tip Number 4
Network with current or former employees of Pets at Home if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your management experience in retail, especially leading teams of 10 or more. Use specific examples to demonstrate your success in driving sales and achieving KPIs.
Craft a Compelling Cover Letter: In your cover letter, express your passion for pet care and retail. Mention how your leadership style aligns with creating a positive work environment and delivering outstanding customer service.
Showcase Relevant Skills: Emphasise your strong communication and leadership skills in both your CV and cover letter. Provide examples of how you've motivated teams and ensured compliance with health and safety standards.
Highlight Flexibility: Mention your willingness to work a flexible schedule, including weekends and bank holidays. This shows that you are committed to the role and can adapt to the needs of the business.
How to prepare for a job interview at Pets at Home
✨Show Your Passion for Pets
Make sure to express your love for animals and pet care during the interview. Pets at Home values candidates who are genuinely passionate about pets, so share any personal experiences or stories that highlight your commitment to animal welfare.
✨Demonstrate Leadership Skills
As a Store Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on how you motivated them to achieve sales targets and maintain high standards. Be ready to discuss your leadership style and how it aligns with the company's values.
✨Understand the Business
Research Pets at Home thoroughly before your interview. Familiarise yourself with their products, services, and community initiatives. This knowledge will help you answer questions confidently and show that you're genuinely interested in the role and the company.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and customer service skills. Think of situations where you've had to handle difficult customers or manage operational challenges, and be prepared to explain how you resolved them effectively.
