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- Tasks: Manage installation scheduling and liaise with customers and teams for effective service delivery.
- Company: Aira is a clean-energy tech company revolutionising home energy solutions for a sustainable future.
- Benefits: Enjoy a £31,000 salary, 25 days annual leave, health cash plan, and employee discounts.
- Why this job: Join a dynamic team making a real impact in the clean energy sector while advancing your career.
- Qualifications: Experience in planning, logistics, or customer liaison roles; familiarity with CRM and ERP systems is a plus.
- Other info: Aira values diversity and inclusion, encouraging applicants from all backgrounds to apply.
The predicted salary is between 24800 - 34800 £ per year.
Aira is a clean-energy tech company that aims to lead a positive global transformation. Heating homes contributes to 15% of Europe's CO2 emissions, and switching to sustainable solutions offers households a way to achieve net-zero emissions. Aira's mission is to advance the next generation of home energy solutions, creating intelligent, sustainable homes for a meaningful impact. Starting with innovative heat pumps, Aira will evolve into a comprehensive, intelligent clean energy-tech system, including dynamic electrical tariffs, cutting-edge home solar systems, and advanced battery storage solutions.
Founded in 2022 with already 1200 employees and growing, Aira aims to drive the clean energy revolution. We are headquartered in Stockholm, Sweden, with a factory in Poland, and operate in the UK, Italy, and Germany.
As a Planning Agent at Aira, you will be responsible for effective resource allocation to meet customer demand. Through close collaboration with the planning and logistics teams, as well as technical colleagues, you will ensure we deliver outstanding service to customers. This is a full-time office hours role, with hybrid working and a minimum of 3 days a week in our Abingdon hub, located in Bee House, OX14 4SB. You will report to our Planning Manager in the region but will work with Aira colleagues across the UK.
What You’ll Be Doing:
- Manage installation capacity and scheduling.
- Liaise with customers, technicians, and team leaders.
- Always remain polite and professional.
- Support and work closely with installation teams to ensure capacity is most effectively resourced for customer installations.
What You’ll Need:
- Experience with CRM systems and ERP systems would be beneficial for this role, specifically Hubspot and Microsoft Dynamics 365.
- Experience in previous planning, logistics, or customer liaison roles would be beneficial.
What is in it for you?
- £31,000 salary
- 25 days’ annual leave + bank holidays
- Health Cash Plan
- Reward Gateway (Employee Discounts)
- Opportunity to work in a dynamic and supportive team environment
- Career growth and advancement opportunities within the company
At Aira, we’re champions of next-generation energy and champions in Diversity and Inclusion too. We believe that a diverse workforce sparks innovation and creativity and enables us to better serve our customers and communities. We encourage individuals from all backgrounds, cultures, and perspectives to join our team. We will never accept any form of discrimination and believe that together, we can drive a new era for our people and planet.
Planning Agent employer: Aira
Contact Detail:
Aira Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Planning Agent
✨Tip Number 1
Familiarise yourself with Aira's mission and values. Understanding their commitment to clean energy and sustainability will help you align your responses during interviews, showcasing your passion for the industry.
✨Tip Number 2
Network with current employees or professionals in the clean energy sector. Engaging with them on platforms like LinkedIn can provide valuable insights into the company culture and the specific challenges faced by a Planning Agent.
✨Tip Number 3
Brush up on your knowledge of CRM and ERP systems, particularly Hubspot and Microsoft Dynamics 365. Being able to discuss your experience or familiarity with these tools can set you apart from other candidates.
✨Tip Number 4
Prepare examples of how you've effectively managed scheduling and resource allocation in previous roles. Demonstrating your problem-solving skills and ability to work under pressure will resonate well with the hiring team.
We think you need these skills to ace Planning Agent
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Planning Agent position. Tailor your application to highlight relevant experience in planning, logistics, or customer liaison roles.
Highlight Relevant Experience: Emphasise any experience you have with CRM and ERP systems, particularly Hubspot and Microsoft Dynamics 365. Provide specific examples of how you've successfully managed scheduling and resource allocation in previous roles.
Showcase Soft Skills: Since the role requires effective communication and collaboration, make sure to showcase your soft skills. Mention instances where you maintained professionalism and politeness while liaising with customers and team members.
Craft a Compelling Cover Letter: Write a cover letter that not only expresses your enthusiasm for Aira's mission in clean energy but also explains why you're a great fit for the Planning Agent role. Connect your personal values with the company's commitment to diversity and inclusion.
How to prepare for a job interview at Aira
✨Understand Aira's Mission
Before your interview, make sure you have a solid grasp of Aira's mission to advance clean energy solutions. Familiarise yourself with their products and how they contribute to reducing CO2 emissions. This will show your genuine interest in the company and its goals.
✨Highlight Relevant Experience
Be prepared to discuss your previous roles in planning, logistics, or customer liaison. Use specific examples to demonstrate how your experience aligns with the responsibilities of a Planning Agent. Mention any familiarity with CRM and ERP systems like Hubspot and Microsoft Dynamics 365.
✨Showcase Your Communication Skills
As a Planning Agent, effective communication is key. Practice articulating your thoughts clearly and professionally. Be ready to explain how you would liaise with customers and installation teams to ensure smooth operations.
✨Prepare Questions for the Interviewer
Having thoughtful questions ready can set you apart from other candidates. Ask about the team dynamics, the challenges faced in resource allocation, or opportunities for career growth within Aira. This shows your enthusiasm and forward-thinking attitude.
