Digital Mobilisation Manager

Direct message the job poster from Consumer Voice Location: Remote role with occasional in-person collaboration days. Salary: £45,000 to £55,000 per year Contract Type: Permanent Hours: Full-time – 37 hours per week About Consumer Voice Consumer Voice is a website and community that helps people claim money they’re owed from law-breaking businesses. We’re the UK’s first and only platform dedicated to helping consumers access justice by joining group legal claims. Our service is completely free to use. We alert people when companies they buy from have broken the law and empower them to stand up for their rights across every market they shop in. Critical to our business growth is the growth of an engaged and active consumer community. We’re looking for a driven and creative Digital Mobilisation Manager to lead the design and delivery of high-impact digital campaigns that inspire people to take meaningful action. The role You’ll play a pivotal role in mobilising supporters, engaging claimants, and amplifying the reach and effectiveness of our mission-driven work. You’ll bring a strong background in digital campaigning and audience mobilisation, with the technical confidence to work across platforms including Wordpress, Engaging Networks, and Google Analytics. You will work directly with our co-founders, the Digital Content Creator, the Business Development ManagerBDM and Data Analyst to translate big ideas into actions that drive change. What you’ll do Plan, develop and execute effective digital mobilisation campaigns to recruit supporters and drive engagement, action, and retention of the community. Coordinate multi-channel campaign tactics across email, social media, the website, and paid media working with the Digital Content Creator and Co-founders Working with the Data Analyst to use data-driven insights to grow and segment email lists for targeted actions. Optimise user journeys and calls to action to maximise campaign conversions. Work with the Digital Content Creator to develop digital content and assets that support claimant onboarding and participation. Build and manage campaign pages and action tools using Wordpress and Engaging Networks. Track performance and user engagement using Google Analytics, Engaging Networks and other relevant tools. Collaborate with the digital teams to improve technical functionality and UX of action pages Monitor KPIs and produce regular reports on community health, campaign performance and audience engagement. Test, learn, and iterate based on A/B testing, analytics insights, and user feedback. About you We’re looking for someone who is: Strong understanding of supporter journeys, email marketing, and digital engagement best practices. Experience using Engaging Networks. Confident managing content and campaign pages in Wordpress. Proficient in using Google Analytics to track and optimise performance. Excellent written and visual communication skills, with a sharp eye for impactful messaging. Ability to manage multiple projects simultaneously and work cross-functionally. Experience working on or an interest in legal, social justice, or consumer rights campaigns. What we offer A chance to work at the forefront of digital campaigning and social impact. Competitive salary for a leading role in a purpose-led, high-growth startup Collaborative and mission-driven team environment. Opportunity to help shape the future of consumer access to justice Opportunities for professional development and skills training. Flexible, remote-friendly working environment Our Equality, Diversity and Inclusion Policy can be viewed on our website. What next Send us your CV and a short note or video explaining why you’re interested in the role by 30 June 2025. We’ll be back in touch with everyone. Email workingwith@consumervoice.uk Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Marketing and Sales Industries Legal Services Referrals increase your chances of interviewing at Consumer Voice by 2x Sign in to set job alerts for “Digital Manager” roles. 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