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- Tasks: As a Retail Security Officer, you'll patrol, deter crime, and report incidents.
- Company: Join Amberstone Security, a leader in bespoke security solutions with a rich history.
- Benefits: Enjoy perks like SIA licence renewal, training investment, and discounts through Perkbox.
- Why this job: Be part of a team that values integrity and collaboration while making a real impact.
- Qualifications: Must have a valid SIA licence; previous experience is a plus but not required.
- Other info: Flexible hours, ongoing training, and opportunities for progression await you!
Join to apply for the Retail Security Officer role at Amberstone Security. This range is provided by Amberstone Security. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
ASEL, design, develop and deliver fully bespoke and integrated security solutions, seamlessly bringing together people, technology and processes to achieve results-driven outcomes. As the original thinkers behind security risk modelling, which has revolutionised the industry, our business is underpinned by our risk advisory practice, which utilises data and insight to identify and mitigate risk, inform strategy, prevent crime and reduce cost. We believe that authenticity and transparency are vital to success, so our main objective is to always act with sincerity and integrity in order to provide a genuinely collaborative service, which customers can trust and believe in.
Main Responsibilities:
- Provide a visible deterrence, respond to incidents, complete incident reports and collaborate with the local authorities.
- Patrolling the shop floor and deterring criminal activity.
- Assess and identify vulnerabilities, and work proactively to minimise risk.
- Liaising with management and local authorities when applicable.
- Manage vulnerable persons with empathy to not cause distress.
- Completing colleague and contractor searches when required in line with customer company policy.
- Digitally report incidents and use tablets/phones for daily activity planning.
- Detailed and legible incident reporting to assist the Client and Local Authorities.
Location: Annfield Plain, Stanley
Hours: 24 hrs
Shift Pattern: Monday 3pm - 11pm, Fridays 7am - 3pm, Saturdays 7am - 3pm
Hourly Rate: £13.40
The Person:
To be an effective Security Officer, you will need to be a confident communicator as you will be required to provide detailed verbal and written accounts of criminal activity. You will need to be welcoming and patient with customers, and able to handle conflict in a professional manner.
Required Experience And Qualification:
- You must have a valid SIA licence to apply for this role.
- Previous experience of working in a Retail Security Role is an advantage but not essential as full training will be given.
Benefits of working with ASEL:
- SIA Licence Renewal.
- Auto enrolment pension scheme.
- Investment into training.
- Perkbox incentive scheme which includes discounts and an employee assistance programme.
- Company uniform provided.
Applicants must be able to provide a full 5-year checkable work or back to school history. Should you be selected to attend an interview, please ensure you bring your right to work documents and a recent proof of address.
You must have a current SIA Guarding or SIA Door Supervisor licence to apply for this role.
Due to the large number of applicants that we receive if you have not been contacted within 14 days of your application please assume that you have been unsuccessful.
Equality & Diversity:
ASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all. Our objectives are that all individuals shall have equal opportunities for employment and advancement on the basis of their skills, aptitudes, and abilities.
Responsibilities & Requirements:
Job descriptions should be reviewed on a regular basis. Any changes should be made and agreed between you and your manager. The above information is not exhaustive, and you are required to undertake such duties as may reasonably be required within the scope of the position and your capabilities. All employees are required to act professionally, co-operatively and flexibly in line with the requirements of the position.
Benefits:
- Perkbox recognition - rewards and discount platform.
- Apprenticeship.
- Employee of the month scheme.
- £50 110% Club of outstanding performers who can receive large prizes and monetary rewards.
- WageStream - a flexible wage application whereby you can pull your wages out sooner than payday.
- EAP - Employee Assistance Programme.
- Progression opportunities within the company.
- Ongoing training.
Retail Security Officer employer: Amberstone Security
Contact Detail:
Amberstone Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Security Officer
✨Tip Number 1
Familiarise yourself with the specific security protocols and procedures that Amberstone Security follows. Understanding their approach to risk management and incident reporting will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Showcase your communication skills by preparing examples of how you've effectively handled conflict or difficult situations in the past. This is crucial for a Retail Security Officer role, as you'll need to interact with both customers and local authorities.
✨Tip Number 3
Network with current or former employees of Amberstone Security on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
✨Tip Number 4
Prepare to discuss your understanding of the importance of empathy in security roles. Being able to manage vulnerable persons with care is a key responsibility, so think of scenarios where you've demonstrated this quality.
We think you need these skills to ace Retail Security Officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Retail Security Officer position. Understand the key responsibilities and required skills, such as communication and incident reporting.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in security roles or customer service. Even if you lack direct experience, showcase transferable skills that demonstrate your ability to handle conflict and communicate effectively.
Tailor Your Application: Customise your CV and cover letter to reflect the values and objectives of Amberstone Security. Mention your commitment to authenticity and transparency, as these are vital to their success.
Proofread Your Documents: Ensure that your application is free from spelling and grammatical errors. A well-written application reflects your attention to detail, which is crucial for a role that involves detailed incident reporting.
How to prepare for a job interview at Amberstone Security
✨Know Your Role
Familiarise yourself with the responsibilities of a Retail Security Officer. Understand the importance of deterring criminal activity and how to assess vulnerabilities in a retail environment. This knowledge will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Communication Skills
As a Security Officer, effective communication is key. Be prepared to discuss how you would handle conflict and interact with customers. Use examples from past experiences to illustrate your ability to communicate clearly and professionally.
✨Demonstrate Empathy
Highlight your ability to manage vulnerable persons with empathy. Discuss scenarios where you've had to handle sensitive situations, showing that you can maintain professionalism while being compassionate.
✨Prepare Your Documents
Ensure you have all necessary documents ready for the interview, including your SIA licence and proof of address. Being organised shows your attention to detail and readiness for the role, which is crucial in security positions.
