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- Tasks: Lead the housekeeping team to maintain impeccable cleanliness across all areas.
- Company: Manorview values its people as its greatest asset, fostering a supportive work environment.
- Benefits: Enjoy competitive pay, tips, free meals, and wellbeing resources.
- Why this job: Join a passionate team dedicated to enhancing the hospitality experience for guests and staff alike.
- Qualifications: Experience in housekeeping and a commitment to high standards are essential.
- Other info: Be part of a journey towards a better hospitality industry with opportunities for growth.
The predicted salary is between 28800 - 43200 £ per year.
We know every company would say this, but at Manorview it really is true - our people make this business what it is! They are our greatest asset, and we are very lucky to have them. Our Head Housekeeper is a constant throughout our venues working with their teams to deliver an impeccable standard of cleanliness throughout our rooms, public areas as well as back of house.
Our Housekeeping team works incredibly hard to ensure our Guests enjoy a comfortable environment and that our Team have a safe and clean working environment. They can be found in the stock cupboards ensuring we have adequate provision of clean and well maintained laundry and linen, or out in the corridors monitoring and coaching our teams, or on a busy check-out they can be found with their sleeves rolled up changing beds and cleaning bathrooms.
Our Head Housekeeper is experienced in all elements of Housekeeping using efficient working practices and processes to ensure their team deliver clean rooms in line with Guests expectations. They are regularly found in conversations with other HODs, working together to deliver the entire Guest journey throughout the venue.
We are very excited to welcome you to our team but don’t get us wrong, we are looking for just the right fit. For someone who wants to be part of our journey, who understands our values, purpose and our passion and we won’t accept anything less. Skill and experience are necessary to do this job, but more than anything else, we want someone who shares our vision of a hospitality industry that is better and sees themselves being part of the team who can make this happen!
We pay a fair wage – with our hourly pay being higher than the Government rates, at a minimum. Your earnings will be further enhanced by our 10% service charges and other tips that guests leave – with 100% of tips being retained by the team.
We make life better for our team by:
- Offering great perks and benefits to be enjoyed by you and your family!
- Sharing our profits with you after 1 year of service
- Giving you free meals, soft drinks and hot drinks on shift
- Listening to our team via surveys and feedback sessions
- Offering free wellbeing services and resources, for help whenever you need it
- Creating great learning and development opportunities to support your career
Head Housekeeper employer: The Commercial Hotel
Contact Detail:
The Commercial Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Housekeeper
✨Tip Number 1
Familiarise yourself with the values and culture of Manorview. Understanding their commitment to teamwork and guest satisfaction will help you demonstrate your alignment with their vision during any conversations.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a housekeeping team in the past. Be ready to discuss specific situations where you improved efficiency or enhanced guest experiences.
✨Tip Number 3
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when discussing your fit for the role.
✨Tip Number 4
Prepare to discuss your approach to training and developing staff. Highlighting your commitment to team growth and wellbeing will resonate well with Manorview's focus on creating a supportive work environment.
We think you need these skills to ace Head Housekeeper
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Head Housekeeper. Familiarise yourself with the job description and think about how your skills and experiences align with the requirements.
Tailor Your CV: Customise your CV to highlight relevant experience in housekeeping and team management. Use specific examples that demonstrate your ability to maintain high standards of cleanliness and lead a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and your understanding of the company's values. Mention why you want to be part of Manorview and how you can contribute to their vision of a better hospitality industry.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application shows attention to detail, which is crucial for this role.
How to prepare for a job interview at The Commercial Hotel
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Talk about what drives you to create a comfortable environment for guests and how you align with the company's values and vision.
✨Demonstrate Leadership Skills
As a Head Housekeeper, you'll be leading a team. Be prepared to share examples of how you've successfully managed teams in the past, including any coaching or mentoring experiences that highlight your ability to motivate others.
✨Highlight Your Attention to Detail
Cleanliness is key in this role. Discuss specific practices you implement to ensure high standards of cleanliness and how you monitor your team's performance to maintain these standards consistently.
✨Prepare Questions About Team Dynamics
Show your interest in the team by preparing thoughtful questions about how the housekeeping team collaborates with other departments. This demonstrates your understanding of the importance of teamwork in delivering an exceptional guest experience.
