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- Tasks: Lead a dynamic team and drive commercial success in our iconic Pizzerias.
- Company: Join a top-rated workplace known for its inclusive culture and delicious pizza since 1965.
- Benefits: Enjoy bonuses, free food, discounts, and access to your wages before payday.
- Why this job: Elevate your leadership skills while creating unforgettable customer experiences in a supportive environment.
- Qualifications: Strong leadership, financial management experience, and a passion for outstanding customer service.
- Other info: Inclusivity is key; we welcome everyone and assess applications based on ability.
The predicted salary is between 36000 - 60000 £ per year.
Where those who love pizza can be their true self. Proud to be a Top 10 Sunday Times Best Place to Work 2023. Join our iconic Pizzerias as the second-in-command, where you'll lead with flair, honing your business skills. Dive into P&L management, seize sales opportunities, and drive your Pizzeria to commercial success. As a key player, you'll recruit, train, and coach a dynamic team, creating an unforgettable experience for customers. With development programmes and dedicated support, this is your chance to showcase your talent and elevate your leadership journey.
What you’ll do:
- Collaborate with the General Manager, providing support across all management tasks
- Maintain and uphold high standards consistently across quality, safety and food
- Lead and coach your team towards achieving outstanding success
- Strive for excellence in delivering memorable service to our customers
Who you are:
- Leadership Skills: Ability to inspire and lead a team effectively
- Financial Management: Exposure to managing a P&L, budgeting, or financial analysis to drive optimal performance
- Customer Service Excellence: Experience delivering outstanding service, understanding customer needs, and ensuring a memorable experience
Benefits:
- Bonus Scheme of up to 20%
- A share of Tronc*
- Free Food on shift
- Pension & Life Assurance
- 50% discount on food and drink when you’re not working
- Wagestream gives you access to up to 40% of your earned wages before payday
- Wellbeing Support for you and your family
- Referral Bonus of £1000 for referring managers
- Development and progression opportunities
Who we are:
We’ve been around since 1965, bringing pizza to the UK and have since grown to a multichannel, international brand. Our people are at the heart of our success and everything we do, and we believe you should always be able to express yourself.
Our values are:
- Head: we’re customer-centric, commercially minded and obsessed by performance in all we do
- Heart: we show our heart, are honest with each other and value everyone’s diverse strengths
- Home: we create a home, where everyone has a place at our marble table and can truly express themselves every day
All together, we see this as using your head, showing your heart and feeling at home. Here you can be yourself. Inclusivity and respect are at the heart of our business and are valued by our teams, customers, and suppliers. PizzaExpress and Milano is a place where everyone is welcome, and everyone belongs. That’s why we assess each application on the aptitude to do the job and nothing else. If you are invited to an interview, please let your interviewer know at the time of booking if you require any reasonable adjustments to be made for you.
*Tronc, or card gratuities, is a fair way to pay gratuities to our teams. All Tronc goes to you, shared between our waiting and non-waiting teams. You’ll get this at the end of each pay period, along with your normal pay and it’s one of the best perks about working in hospitality.
Deputy General Manager - St Martins Lane & Royal Festival Hall employer: MyJobHelper
Contact Detail:
MyJobHelper Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy General Manager - St Martins Lane & Royal Festival Hall
✨Tip Number 1
Familiarise yourself with the brand's values and culture. Understanding what makes us unique at StudySmarter will help you align your leadership style with our expectations, making you a more attractive candidate.
✨Tip Number 2
Network within the industry. Attend hospitality events or connect with current employees on platforms like LinkedIn. This can give you insights into the company culture and potentially lead to a referral.
✨Tip Number 3
Prepare to discuss your experience with P&L management in detail. Be ready to share specific examples of how you've driven financial performance in previous roles, as this is crucial for the Deputy General Manager position.
✨Tip Number 4
Showcase your customer service excellence during any interactions. Whether it's in an informal chat or during the interview process, demonstrating your commitment to creating memorable experiences for customers will set you apart.
We think you need these skills to ace Deputy General Manager - St Martins Lane & Royal Festival Hall
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Deputy General Manager. Familiarise yourself with P&L management, team leadership, and customer service excellence as these are key aspects of the role.
Tailor Your CV: Highlight your relevant experience in leadership, financial management, and customer service on your CV. Use specific examples that demonstrate your ability to inspire a team and drive commercial success.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the hospitality industry and your alignment with the company's values. Mention how your skills and experiences make you a perfect fit for the Deputy General Manager position.
Showcase Your Leadership Style: In your application, emphasise your leadership style and how you plan to coach and develop your team. Provide examples of how you've successfully led teams in the past and created memorable customer experiences.
How to prepare for a job interview at MyJobHelper
✨Showcase Your Leadership Skills
As a Deputy General Manager, you'll need to inspire and lead your team effectively. Prepare examples of how you've successfully led teams in the past, focusing on your ability to motivate and coach others towards achieving outstanding results.
✨Demonstrate Financial Acumen
Since the role involves P&L management, be ready to discuss your experience with budgeting and financial analysis. Highlight specific instances where your financial decisions positively impacted business performance.
✨Emphasise Customer Service Excellence
This position requires a strong focus on delivering memorable customer experiences. Share stories that illustrate your understanding of customer needs and how you've gone above and beyond to ensure satisfaction.
✨Align with Company Values
Familiarise yourself with the company's values of being customer-centric, honest, and inclusive. During the interview, express how your personal values align with theirs and how you can contribute to creating a welcoming environment for both staff and customers.
