At a Glance
- Tasks: Install and connect IT hardware, ensuring smooth operations for customers.
- Company: Join Computacenter, a leader in delivering IT solutions with a supportive team culture.
- Benefits: Enjoy a flexible 30-hour work week with day shifts and hands-on experience.
- Why this job: Be part of a dynamic team making a real impact in the tech world.
- Qualifications: Must have a UK driving licence and basic IT skills; attention to detail is key.
- Other info: Perfect for those who love practical work and problem-solving in a fast-paced environment.
The predicted salary is between 24000 - 36000 £ per year.
Location: Doxford & Surrounding
Working Pattern: 30 hour working week, Monday - Thursday OR Tuesday – Friday (Day Shifts only)
Life on the team. At Computacenter, we know that great service starts with great people. As an Installation Technician, you’ll be part of a supportive, hands-on team that plays a vital role in delivering IT solutions to our customers. Whether you’re setting up new hardware, connecting users to the network, or ensuring everything is ready to go, your work will help keep businesses running smoothly. You’ll work in a dynamic environment where no two days are the same. From office moves to new tech rollouts, you’ll be on the front line of IT delivery—supported by experienced colleagues and clear processes. If you enjoy practical work, problem-solving, and being part of a team that makes a real impact, this could be the perfect role for you.
What you’ll do:
- Unbox, install, and connect desktop hardware and peripherals at customer sites.
- Perform basic power-on self-tests and initiate automated builds or scripted configurations (as defined by TRG).
- Connect network cables from desktop clients to network points.
- Support desktop moves, peripheral maintenance, and helpdesk call logging.
- Maintain accurate records using systems such as ServiceNow.
- Deliver excellent customer service to both internal and external stakeholders.
What you’ll need:
- A current UK driving licence (essential).
- Ability to follow instructions and procedures with precision.
- Strong organisational skills and attention to detail.
- Effective communication and interpersonal skills.
- Basic IT literacy and numeracy.
- Awareness of health and safety practices.
- Flexibility to work varied days with notice.
Seniority level: Entry level
Employment type: Full-time
Job function: Engineering and Information Technology
Installation Technician employer: Computacenter
Contact Detail:
Computacenter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Installation Technician
✨Tip Number 1
Familiarise yourself with the specific hardware and software that Computacenter uses. This knowledge will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your problem-solving skills by setting up a small network at home or helping friends with their tech issues. This hands-on experience will be invaluable and can provide real-life examples to discuss during your interview.
✨Tip Number 3
Network with current or former employees of Computacenter on platforms like LinkedIn. They can offer insights into the company culture and the specifics of the Installation Technician role, which can give you an edge.
✨Tip Number 4
Prepare to showcase your customer service skills. Think of examples where you've successfully resolved issues or provided support, as this is crucial for the role and will highlight your fit for the team.
We think you need these skills to ace Installation Technician
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and requirements for the Installation Technician role. Tailor your application to highlight relevant skills and experiences that match what Computacenter is looking for.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in IT installations or customer service. Use bullet points for clarity and focus on achievements that demonstrate your problem-solving abilities and attention to detail.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how your skills align with the job requirements, such as your ability to follow instructions precisely and your experience with IT hardware.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Installation Technician position.
How to prepare for a job interview at Computacenter
✨Know the Role Inside Out
Make sure you understand the responsibilities of an Installation Technician at Computacenter. Familiarise yourself with tasks like unboxing and installing hardware, connecting network cables, and maintaining records. This will help you answer questions confidently and show your enthusiasm for the role.
✨Demonstrate Your Problem-Solving Skills
Be prepared to discuss how you've tackled technical issues in the past. Think of specific examples where you successfully resolved a problem or improved a process. This will highlight your practical skills and ability to think on your feet, which is crucial for this position.
✨Showcase Your Communication Skills
As you'll be interacting with both internal teams and external customers, effective communication is key. Practice explaining technical concepts in simple terms and be ready to discuss how you handle customer service situations. This will demonstrate your interpersonal skills and customer-focused mindset.
✨Highlight Your Attention to Detail
In this role, precision is essential. Be ready to talk about how you ensure accuracy in your work, whether it's following installation procedures or maintaining records. Providing examples of how you've paid attention to detail in previous roles will reinforce your suitability for the job.