Sales Academy Manager

With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

A fantastic opportunity to join our Mid Market organisation within Sky Business. Delivering a range of solutions leveraging our comprehensive UK wide network, we have an extensive range of partners and our parent company Comcast Business to meet our customers' needs today and into the future.

What You'll Do

• Own the overall Sales Academy Strategy.
• Develop and lead the overall Sales Academy for the Sky B2B Sales organisation.
• Define, implement and manage the overall training programme required for the different B2B sales channels, leveraging and maximising core consistent training paths.
• Ensure training plans cover both existing and new sales heads.
• Define the overall Sales training curriculum covering sales methodology, technical/product, commercial, GTM and systems training to support our different sales experience, job levels and functions.
• Provide continual assessment to identify needs and gaps within the sales organisation.
• Monitor, track and report on overall training effectiveness and achievements.
• Make learning and development within the Academy a rewarding and enjoyable employee experience including qualifications, highlighting achievements and driving success and recognition.
• Working with the Commercial Enablement Head of Department to identify, select and rollout a sales methodology that can be rolled out and operate across all of our sales functions in Sky B2B.
• Put in place an overall training plan for Sales, Sales Management, business owners and supporting teams to ensure a methodology that is understood and operationalised.
• Leverage digital and instructor led training, hands-on training etc. to maximise efficient use of both time, cost and maximise sales results.
• Working with Sales and business owners to embed the sales methodology as a core enabler to our operations.
• Ensure that all training aligns and integrates with existing, updated or new processes to maximise effectiveness, measurements and take up.
• Ability to multitask, prioritise and operate at pace, identify quick wins and execute a phased approach to maximise success.
• Own and drive the agreed plan ensuring full stakeholder engagement, buy-in and awareness.
• Leverage and work with supporting teams e.g. Learning and Development, Comcast, and other technology partners to maximise efficiency, speed, capability, experience and cost.
• Ability to manage a virtual team and their performance to deliver on time, to budget etc.
• Set/define clear KPIs. Ensure expectations and objectives are set and understood.
• Be highly motivated and motivate others, providing guidance and encouragement.
• Ensure team members take responsibility/ownership of their tasks and deliver to the plan.
• Adjust strategies when needed, encourage creative problem solving.

What you'll bring:

• Proven track record of defining and delivering successful training plans, ideally for a sales organisation.
• Strong communication, negotiation, and excellent presentation skills.
• Ability to work independently and as part of a team, manage a virtual project team.
• Working and managing in a cross-functional matrix organisation with internal and external partners.
• Highly motivated with a results-oriented mindset.

Sky Business

Sky Business is the business-to-business division of Sky. We provide a wide variety of commercial premises across the UK and ROI with unrivalled entertainment, unmissable live sport and breaking news - connecting and entertaining millions of people every day. We also provide communication services to our customers including Sky WiFi and Sky Ethernet. Our heartland is the licensed trade - pubs, bars and hotels - but we also provide entertainment and connectivity services to oil rigs, sports stadiums, offices, care homes and hospitals, just to name a few!

The Rewards

There’s a reason people can’t stop talking about us. Our great range of rewards really are something special, here are just a few:

• Sky Q, for the TV you love all in one place.
• A generous pension package.
• Private healthcare.
• Discounted mobile and broadband.
• Access a wide range of exclusive Sky VIP rewards and experiences.

How you’ll work:

We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We’ve adopted a hybrid working approach to give more flexibility on where and how we work. You’ll find out more about what this means for this role during the recruitment process.

Your Office Base

This role is field-based and involves travel around the UK including regular visits to Sky Offices, including our head office in Isleworth.

Inclusion

We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.

We’ve embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You’ll find out more about what hybrid working looks like for your role later on in the recruitment process.

Why wait? Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.