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- Tasks: Lead HR for Integrated Urgent Care, shaping workforce strategy and enhancing employee experience.
- Company: Practice Plus Group is a top independent healthcare provider in England, focused on high-quality care.
- Benefits: Enjoy remote work options, a competitive benefits package, and opportunities for professional development.
- Why this job: Make a real impact in urgent care while working in a values-driven, collaborative environment.
- Qualifications: CIPD Chartered Membership or equivalent, strong HR leadership experience, and expertise in employment law.
- Other info: Applications are processed as received, so apply early to secure your chance!
The predicted salary is between 43200 - 72000 £ per year.
Join to apply for the Head of Human Resources – Integrated Urgent Care role at Practice Plus Group. Practice Plus Group is one of England’s leading independent healthcare providers, delivering high-quality care through our three core divisions. We are seeking a strategic, forward-thinking, and people-centric Head of Human Resources to lead the HR function for our Integrated Urgent Care (IUC) division – which encompasses NHS 111 contact centres, GP-led out-of-hours services, and GP practices. This role can be based at our Head Office in Theale, Reading or remote with some national travel.
Why This Role Matters
As the HR lead for a complex, high-volume healthcare service, you will play a pivotal role in shaping our workforce strategy, driving operational efficiency, and enhancing our employee experience. You will work closely with the Service Director for IUC and the Group HR Director, helping to steer the division through continued transformation and growth while maintaining our mission: Access to Excellence.
Your impact will include:
- Leading a multidisciplinary HR team (HRBPs, Resourcing, Engagement & L&D)
- Creating and delivering an HR strategy aligned with IUC’s clinical and commercial goals
- Driving cultural change, workforce engagement, and management capability
- Supporting major workforce initiatives including TUPE, restructures, and bidding for new contracts
- Embedding data-driven people solutions to improve performance, retention, and compliance
- Spearheading internal communications and engagement across a diverse, distributed workforce
What You’ll Bring:
- CIPD Chartered Membership or equivalent experience
- A strong HR leadership background in complex, fast-paced environments (NHS, clinical, or public sector experience desirable)
- Expertise in employment law, change management, TUPE, and recruitment strategy
- Strategic mindset with hands-on capability – equally comfortable in the boardroom or supporting frontline teams
- Excellent interpersonal skills, with the gravitas to influence senior stakeholders and coach operational leaders
What We Offer:
- The opportunity to shape the future of urgent care workforce strategy in a values-led, purpose-driven organisation
- A collaborative, ambitious leadership environment with national reach
- Access to development and a competitive benefits package
- A chance to make a real difference to patients and staff across the country
To apply for the role, click on the link. If you have any questions, contact matthew.james@practiceplusgroup.com. Applications will be processed at the time of application, Practice Plus Group therefore reserves the right to close the advertisement before the stated closing date – for that reason it is encouraged that you do not delay in your application.
Head of Human Resources – Integrated Urgent Care employer: Practice Plus Group
Contact Detail:
Practice Plus Group Recruiting Team
matthew.james@practiceplusgroup.com
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Human Resources – Integrated Urgent Care
✨Tip Number 1
Network with professionals in the healthcare sector, especially those with experience in HR roles. Attend industry events or webinars to connect with potential colleagues and learn about the latest trends in HR within urgent care.
✨Tip Number 2
Familiarise yourself with the specific challenges and opportunities in Integrated Urgent Care. Understanding the nuances of NHS 111 contact centres and GP-led services will help you demonstrate your strategic mindset during discussions.
✨Tip Number 3
Prepare to discuss your experience with TUPE and change management in detail. Be ready to share examples of how you've successfully navigated these processes in previous roles, as this is crucial for the position.
✨Tip Number 4
Showcase your interpersonal skills by engaging with current employees or leaders at Practice Plus Group on platforms like LinkedIn. This can provide insights into the company culture and help you tailor your approach when applying.
We think you need these skills to ace Head of Human Resources – Integrated Urgent Care
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Head of Human Resources position. Understand the key responsibilities and required qualifications, such as HR leadership experience in complex environments and knowledge of employment law.
Tailor Your CV: Customise your CV to highlight relevant experience that aligns with the role's requirements. Emphasise your strategic mindset, HR leadership background, and any specific achievements in workforce management or cultural change.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the organisation. Discuss how your skills and experiences can contribute to Practice Plus Group’s mission of delivering high-quality care and enhancing employee experience.
Highlight Relevant Skills: In your application, be sure to mention your CIPD Chartered Membership or equivalent experience, as well as your expertise in change management and recruitment strategy. Use specific examples to demonstrate your interpersonal skills and ability to influence stakeholders.
How to prepare for a job interview at Practice Plus Group
✨Understand the Role and Responsibilities
Make sure you have a clear understanding of the Head of Human Resources role, especially in the context of Integrated Urgent Care. Familiarise yourself with the key responsibilities such as leading a multidisciplinary HR team and driving cultural change.
✨Showcase Your Strategic Mindset
Prepare to discuss your strategic approach to HR, particularly how you would align HR strategies with clinical and commercial goals. Be ready to provide examples from your past experiences that demonstrate your ability to think strategically while also being hands-on.
✨Highlight Relevant Experience
Emphasise your background in complex, fast-paced environments, especially if you have experience in the NHS or public sector. Discuss specific instances where you've successfully managed change, TUPE processes, or recruitment strategies.
✨Demonstrate Interpersonal Skills
Since this role requires influencing senior stakeholders and coaching operational leaders, prepare to showcase your interpersonal skills. Think of examples where you've effectively communicated and engaged with diverse teams to drive results.
