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- Tasks: Lead a team of Platform Engineers to enhance managed services and operational excellence.
- Company: Join a top Cyber Security Consultancy shaping the future of platform services.
- Benefits: Enjoy career progression, influence service delivery, and work in a dynamic environment.
- Why this job: Be part of a high-impact team driving change and innovation in cloud services.
- Qualifications: Experience in Managed Services, strong ITIL knowledge, and a strategic mindset required.
- Other info: Must be eligible for SC Clearance; apply now to make a difference!
The predicted salary is between 48000 - 72000 £ per year.
Are you an experienced operational leader from a Managed Services or Consultancy background, ready to shape and evolve a critical service platform function? Sanderson G&D are partnering with a leading Cyber Security Consultancy that has recently consolidated several technical teams into a new Platform Services function, and they’re now looking for a Platform Services Manager to lead and mature this area.
The Role
This is a people-focused role, leading a small team of Platform Engineers (currently 4) and reporting into the Head of Service Operations. You’ll be responsible for the delivery and continuous improvement of managed/hosted services for a wide range of clients, with a strong emphasis on operational excellence. You’ll act as a technical leader, driving key ITIL functions such as Incident, Change, and Problem Management, while also navigating your team through ongoing change and transformation.
What You’ll Bring
- A customer-facing background in Managed Services or Consultancy (not internal/enterprise IT)
- Demonstrable experience leading teams in service delivery environments
- Strong understanding of ITIL practices – particularly incident, change, and problem management
- A strategic mindset – able to step back and assess, plan, and improve operations
- Comfort leading teams through change and driving continuous improvement
- Ideally, experience with Nutanix, Veeam, or similar infrastructure platforms
Why Apply?
- Be part of a growing, high-impact team with influence over future cloud service direction
- Work closely with leadership to shape how platform services are delivered
- Great progression opportunity as the team and responsibilities evolve
Security Clearance: You must be eligible for SC Clearance.
Interested? Apply today or get in touch to learn more about this opportunity to shape and lead pivotal platform services.
Platform Team Lead employer: Sanderson Government & Defence
Contact Detail:
Sanderson Government & Defence Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Platform Team Lead
✨Tip Number 1
Familiarise yourself with ITIL practices, especially incident, change, and problem management. Being able to discuss these concepts confidently during your interview will demonstrate your expertise and understanding of the operational excellence required for this role.
✨Tip Number 2
Showcase your experience in leading teams through change. Prepare specific examples of how you've successfully navigated transformations in previous roles, as this will highlight your strategic mindset and ability to drive continuous improvement.
✨Tip Number 3
Research the company’s current platform services and any recent developments in their offerings. This knowledge will not only help you tailor your discussions but also show your genuine interest in shaping their future cloud service direction.
✨Tip Number 4
Network with professionals in the Cyber Security Consultancy field, particularly those with experience in Managed Services. Engaging with industry peers can provide valuable insights and potentially lead to referrals that could strengthen your application.
We think you need these skills to ace Platform Team Lead
Some tips for your application 🫡
Understand the Role: Thoroughly read the job description for the Platform Team Lead position. Make sure you understand the key responsibilities and required skills, particularly around ITIL practices and team leadership.
Tailor Your CV: Highlight your experience in Managed Services or Consultancy, focusing on your leadership roles and any relevant technical expertise. Use specific examples that demonstrate your operational excellence and strategic mindset.
Craft a Compelling Cover Letter: Write a cover letter that connects your background to the role. Emphasise your customer-facing experience and how you've successfully led teams through change and improvement in service delivery environments.
Showcase Relevant Experience: If you have experience with Nutanix, Veeam, or similar platforms, make sure to mention this prominently. Discuss how these experiences have prepared you for the challenges of the Platform Team Lead role.
How to prepare for a job interview at Sanderson Government & Defence
✨Showcase Your Leadership Experience
Be prepared to discuss your previous leadership roles, particularly in service delivery environments. Highlight specific examples where you successfully led teams through change and improved operational processes.
✨Demonstrate ITIL Knowledge
Since the role emphasises ITIL practices, brush up on your knowledge of Incident, Change, and Problem Management. Be ready to explain how you've applied these principles in past roles and how they can benefit the new platform services function.
✨Emphasise Customer-Facing Skills
As this position requires a customer-facing background, prepare to share experiences where you effectively managed client relationships. Discuss how you ensured client satisfaction and delivered high-quality service.
✨Prepare for Strategic Discussions
The role requires a strategic mindset, so think about how you would assess and improve operations. Be ready to discuss your approach to planning and implementing changes that enhance service delivery and operational excellence.
