EMEA Payroll Consultant

When you join Verizon, you want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always.

Payroll Consultant understands basics of common local country payroll requirements and demonstrates a fundamental understanding of the payroll processing operations and key performance indicators that drive business. Role demonstrates an understanding of the payroll processing tools (ERP, HR and Payroll, and time reporting) and the ability to use these appropriately to perform their tasks supporting New Hires, Terminations, Special Pay, Deductions and Banking. In addition, this role must demonstrate a basic understanding of generally accepted accounting principles (GAAP) and basic understanding of organizational industry standards specific internal control concepts and principles.

In addition to the responsibilities identified above, this position is responsible for supporting and providing internal customer support for the transactions supported as well as general payroll inquiries through various Customer Service channels. The candidate must have intimate knowledge and experience of customer service, be able to express empathy, and speak clearly and concisely, with both a polite and friendly attitude at all times, in both verbal and written communications. Service Level Objectives are set and monitored with this position. The candidate must be able to manage support of these inquiries in parallel with their other duties.

Scope of responsibilities include but is not limited to the following:

• Gathering, deriving and processing inputs to the payroll vendor to support the gross to net calculation.
• Processing of the payroll data in accordance with the prescribed timetables.
• Verification of payroll output and review with Payroll Associate Director.
• Prepare and deliver payroll reports within the specified timeframes to ensure net payments are made on time.
• Completion of payroll reconciliation.
• Produces accurate and effective information using simple queries and reporting tools (e.g., minimal table joins and conditional clauses needed).
• Works to support the team as assigned, enabling the business through technology enhancements.
• Focuses on implementing standardized and simplified processes.
• Performs detailed verification, review and preparation of payroll updates as required from vendor interface files, self-service or manual updates.
• Defined processing timeline schedules must be achieved to ensure the timely and accurate recording of all employee transactions.
• Works closely with the payroll provider(s) and local HR to ensure local compliance practices are being followed and all employment tax, government and local filings are being submitted in a timely manner. This includes all year end activities and BIK reporting.
• Supports all customer service channel SLA’s, activities and key contact to ensure regular updates are maintained as it relates to processes, changes and/or announcements to assist in maintaining up-to-date information available to both customers and staff.
• Identifies the need for special adhoc queries to assist in completing appropriateness review of fluctuation deviations from standard processing flow or expected results.
• Support activities in support of testing changes impacting transactional processing that are the result of system upgrades, enhancements or changes brought about from policy, processing changes, vendor or legal review.
• Supports internal and external audit compliance.
• Seeks out continuous process efficiencies or improvements.
• Understands the end-to-end functional processes as well as how the functional processes integrate with the overall end-to-end payroll processes.

What we’re looking for...

You’ll need to have:

• Bachelor's degree or relevant experience.
• Experience in HRMS/Payroll Processing/Timekeeping system applications.
• Fluency in English both written and spoken.
• Experience of processing payroll within an EMEA Country.

Even better if you have one or more of the following:

• Strong interpersonal skills.
• Certified Payroll Professional Certification or FPC.
• Strong experience with Workday HR System and Payroll processing responsibilities and system applications, specifically in the area of Payroll Operations and employee data maintenance.
• Experience with end-to-end payroll processing requirements.
• Understanding of year end processing procedures and payroll rules.
• Good working knowledge of Microsoft Office.
• Strong Customer Service skills (both oral and written).
• Finance Operations experience desirable, preferably Payroll.
• Knowledgeable on Core HR and Payroll data elements.
• Good organizational, time management and communication skills.
• General understanding of required compliance with legal, regulatory, and financial requirements governing functional tasks and activities.
• Ability to multi-task, support day to day activities while managing customer inquiries.
• Languages – Dutch, French, Italian and German would be an advantage.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working: In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

Scheduled Weekly Hours: 40

Equal Employment Opportunity: Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics.