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- Tasks: Join us as a Smart Maintenance Engineer, visiting properties to install and maintain Smart Meters.
- Company: M Group Energy delivers essential energy services across the UK, focusing on innovation and sustainability.
- Benefits: Enjoy perks like a company van, 22 days holiday, online GP access, and retail discounts.
- Why this job: Make a real difference in people's lives while working in a fun, supportive environment.
- Qualifications: No technical qualifications needed; just a willingness to learn and provide excellent customer service.
- Other info: We value diversity and support career growth through training and development opportunities.
The predicted salary is between 30000 - 42000 £ per year.
Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working? At M Group Energy, we’re enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. This role will be within our Metering team. You’ll join the leading provider of metering services in the UK energy retail sector, providing efficient and flexible services for gas, electricity and water meters. Our meter readers install, maintain and manage meters to ensure customers are billed correctly and energy usage patterns are monitored.
What will you be doing? As a Maintenance Engineer, you'll be visiting various properties throughout the day, working on Smart Meters in both homes and businesses. You’ll be using a handheld device to complete your tasks, and once done, you’ll update all the details on your tablet, keeping records for new and existing customers up to date. No need to worry about live electric work—no previous technical qualifications are required! Here’s a glimpse of what you’ll be doing:
- Reconnecting Gas and Electric Smart Meters
- Changing SIM cards, modems, and small gain aerials
- Re-joining smart devices to the network while in contact with energy companies
- Exchanging batteries on gas meters
- Completing site surveys and other support tasks that require a field-based engineer to visit properties
Do you like the idea of a varied day where no two days are the same? You’ll have plenty of opportunities to shine and make a real difference!
What you’ll bring:
- You will be located in one of those postcode areas: DG, EH, FK, G, KA, KY, ML, PA, TD
- Good geographical knowledge of your local and surrounding areas is key for this role
- Quick to learn and eager to grasp new tasks and opportunities
- Ability to use hand tools effectively
- Experience with handheld tools is important
- Ability to lift, carry, and climb ladders while ensuring health and safety requirements are met
- Self-motivated and organised, as this is a lone working role
- Dedicated to providing excellent customer service
If you have the below qualifications and skills, great, but you don’t need them to apply:
- Experience in a meter reading role, especially with smart meters, is a plus
- Some electrical knowledge or qualification would be beneficial
What’s in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include:
- Matched or contributory pension scheme
- Online GP service, 24 hours a day, 365 days a year
- Employee assistance programme
- My Rewards portal, access to 1000’s of retail discounts
- Life assurance
- Cycle to work, salary finance and give as you earn schemes
- Enhanced maternity, paternity leave and adoption leave
- Reward and recognition scheme
In addition, this role offers:
- Company van/vehicle and fuel card for business use (telematics installed)
- Discretionary bonus scheme
- Recommend a friend – get rewarded for introducing people to us!
- 22 days plus bank holiday
About us: We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.
We’re responsible and go further for our people, clients, communities and the planet. We’re open and seek new and better ways of exceeding expectations. We’re together and as one team; the whole is greater than the sum of the parts. We’re ambitious and embrace opportunity, to lead essential infrastructure services for life.
Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It’s an exceptional time to be a part of M Group.
Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.
Smart Maintenance Engineer employer: M Group Energy
Contact Detail:
M Group Energy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Smart Maintenance Engineer
✨Tip Number 1
Familiarise yourself with the geographical areas mentioned in the job description. Having a good understanding of the local area will not only help you navigate efficiently but also demonstrate your commitment and readiness for the role.
✨Tip Number 2
Brush up on your customer service skills. Since this role involves interacting with customers, being able to communicate effectively and provide excellent service will set you apart from other candidates.
✨Tip Number 3
Get comfortable using handheld devices and tools. Since you'll be using a tablet and various hand tools daily, showing that you're tech-savvy and handy can give you an edge during the interview process.
✨Tip Number 4
Highlight any relevant experience, even if it's not directly related to smart meters. Skills from previous roles that involve problem-solving, working independently, or technical tasks can be very appealing to employers.
We think you need these skills to ace Smart Maintenance Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Smart Maintenance Engineer role. Emphasise any previous work with smart meters, customer service, or technical tasks, even if they were informal.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific aspects of the job description that excite you, such as the opportunity to help customers and work in a varied environment.
Highlight Soft Skills: Since this role involves customer interaction, emphasise your soft skills like communication, problem-solving, and self-motivation. Provide examples of how you've successfully used these skills in past roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at M Group Energy
✨Know Your Stuff
Familiarise yourself with smart meters and their functionalities. Understand the basics of how they work, as well as any common issues that may arise. This will show your potential employer that you're genuinely interested in the role and have done your homework.
✨Demonstrate Customer Service Skills
Since this role involves interacting with customers, be prepared to discuss your approach to customer service. Share examples of how you've helped customers in the past and how you would handle difficult situations. A friendly and respectful attitude is key!
✨Highlight Your Geographical Knowledge
As good geographical knowledge of the local area is essential, be ready to talk about your familiarity with the postcode areas mentioned in the job description. Mention any relevant experience you have working in those areas or similar environments.
✨Show Your Adaptability
This role promises variety, so be prepared to discuss how you adapt to changing situations. Share examples of times when you've had to learn new tasks quickly or adjust to unexpected challenges. This will demonstrate your eagerness to thrive in a dynamic environment.
