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- Tasks: Lead quality assurance and compliance for therapeutic residential care homes.
- Company: Join Muve Homecare, a growing organisation dedicated to supporting young adults in safe environments.
- Benefits: Enjoy flexible remote work options and a competitive salary.
- Why this job: Make a real impact in the lives of young adults while fostering a culture of excellence.
- Qualifications: Experience in quality leadership within health or social care is essential.
- Other info: Full UK driving licence required; travel to services is part of the role.
The predicted salary is between 28800 - 43200 £ per year.
Location: Birmingham - Multi-site (with flexibility for remote work and travel to services)
Salary: Competitive, dependent on experience
Contract Type: Full-time, Permanent
About Us
Muve Homecare is a growing organisation providing therapeutic residential care for young adults aged 18–30. Our homes offer safe, trauma-informed environments designed to support healing, growth, and independence. As we expand, we're committed to maintaining the highest standards of care through robust quality assurance, governance, and compliance.
Role Overview
We are seeking an experienced and driven Group Quality Manager to oversee and strengthen regulatory compliance, service quality, and continuous improvement across our homes regulated by both CQC (Care Quality Commission) and Ofsted. You will lead our quality and compliance framework, ensuring we deliver outstanding care and meet or exceed all statutory requirements.
Key Responsibilities
- Lead and coordinate internal audits and quality reviews across services.
- Ensure services consistently meet or exceed CQC and Ofsted standards.
- Monitor compliance with key legislation, guidance, and best practice.
- Develop and update quality policies, procedures, and frameworks.
- Support services through CQC and Ofsted inspections, including readiness reviews and post-inspection action plans.
Governance & Reporting
- Maintain oversight of incident management, complaints, safeguarding, and improvement plans.
- Analyse service performance data, trends, and KPIs to inform strategic improvements.
- Produce regular quality and compliance reports for senior leadership and the board.
Leadership & Support
- Provide expert guidance and training to home managers and staff on regulatory expectations.
- Drive a culture of excellence, accountability, and learning.
- Collaborate with the safeguarding lead, clinical leads, and operations teams to embed quality at all levels.
Person Specification
- Proven experience in a quality or compliance leadership role within health or social care.
- Strong knowledge of both CQC and Ofsted regulatory frameworks.
- Excellent understanding of safeguarding, governance, and risk management.
- Ability to interpret legislation, guidance, and inspection outcomes.
- Exceptional communication, analytical, and report-writing skills.
- Full UK driving licence and willingness to travel.
- Experience working in therapeutic residential care or with young adults.
- Qualification in Health & Social Care, Quality Management, or equivalent.
- Experience leading service improvement plans and audits.
Why Join Muve Homecare?
- Be part of a values-driven organisation making real impact.
- Support innovative, therapeutic models of care.
- Work in a collaborative, supportive environment with opportunities to shape service excellence.
Quality Assurance Manager employer: Muve Homecare Ltd.
Contact Detail:
Muve Homecare Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Assurance Manager
✨Tip Number 1
Familiarise yourself with the CQC and Ofsted frameworks. Understanding their specific requirements and expectations will not only help you in interviews but also demonstrate your commitment to quality assurance in care.
✨Tip Number 2
Network with professionals in the health and social care sector. Attend relevant conferences or workshops where you can meet others in quality assurance roles, as personal connections can often lead to job opportunities.
✨Tip Number 3
Prepare to discuss your experience with service improvement plans and audits in detail. Be ready to share specific examples of how you've successfully led quality initiatives in previous roles.
✨Tip Number 4
Showcase your leadership skills by discussing how you've driven a culture of excellence in past positions. Highlight any training or guidance you've provided to teams, as this aligns well with the responsibilities of the Group Quality Manager role.
We think you need these skills to ace Quality Assurance Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Group Quality Manager. Familiarise yourself with CQC and Ofsted standards, as well as the specific requirements outlined in the job description.
Tailor Your CV: Customise your CV to highlight relevant experience in quality assurance and compliance within health or social care. Emphasise your knowledge of regulatory frameworks and any leadership roles you've held.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for quality care and your understanding of therapeutic residential environments. Use specific examples from your past experiences to demonstrate how you meet the key responsibilities of the role.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Muve Homecare Ltd.
✨Know Your Regulations
Familiarise yourself with the CQC and Ofsted regulatory frameworks. Be prepared to discuss how your experience aligns with these standards and how you can ensure compliance in the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've led quality assurance initiatives in previous roles. Highlight your ability to drive a culture of excellence and accountability among staff.
✨Demonstrate Analytical Thinking
Be ready to discuss how you've used data analysis to inform service improvements. Share specific instances where your analytical skills have led to positive outcomes in quality and compliance.
✨Prepare for Scenario Questions
Anticipate questions that may involve real-life scenarios related to incident management or safeguarding. Think through your approach to resolving such issues and be ready to articulate your thought process.
