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- Tasks: Manage onboarding projects for schools and local authorities, ensuring smooth software transitions.
- Company: Join the UK's top over-50s inclusive jobs board in the thriving EdTech sector.
- Benefits: Enjoy flexible working options and a supportive team culture.
- Why this job: Be part of impactful projects that enhance education through technology.
- Qualifications: Strong communication, project management skills, and a passion for education are essential.
- Other info: Experience in data migration and the UK education sector is a plus.
The predicted salary is between 36000 - 60000 £ per year.
This job is an excellent opportunity to work for a market leader in the EdTech sector supporting large-scale software implementations. Reporting to the Head of Customer Onboarding, the position will be responsible for migrating new customers to the full suite (or subset) of SaaS products (MIS, Vision, Finance and MAT Finance). Projects will range from small, single schools through to large-scale programmes to onboard whole Local Authorities or large Multi Academy Trusts.
Specific responsibilities:
- For a portfolio of customers, you will provide end to end project management from the point of sale until live.
- Lead initiation sessions to confirm customer requirements.
- Produce and maintain the project plan for the customer.
- Ensure successful delivery through implementing robust project governance (managing RAID logs, status reports, RAG reviews, go live readiness checks etc).
- Manage the data migration, with support from migration coordinators.
- Manage effective and efficient communications with internal and external stakeholders, throughout the project life cycle, ensuring that handovers are successfully delivered to Support and Customer Success teams at the appropriate time.
Required skills, knowledge and experience:
- Excellent communicator, both written and verbally.
- Good stakeholder management skills.
- Excellent prioritisation skills.
- Project Management experience.
Desirable skills, knowledge and experience:
- Understanding of data migration processes and services.
- Experience with MIS switchovers.
- Exposure to the UK EdTech/Education sector.
Onboarding Manager employer: Bromcom
Contact Detail:
Bromcom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onboarding Manager
✨Tip Number 1
Familiarise yourself with the specific SaaS products mentioned in the job description, such as MIS and Finance. Understanding these tools will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the EdTech sector, especially those who have experience in onboarding or project management. Engaging with them can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your project management experiences in detail. Be ready to share specific examples of how you've successfully managed projects, particularly those involving data migration or stakeholder communication.
✨Tip Number 4
Research the company culture at StudySmarter and align your values with theirs. Showing that you understand and fit into their culture can significantly boost your chances during the interview process.
We think you need these skills to ace Onboarding Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in project management and customer onboarding. Emphasise any previous roles where you managed software implementations or worked within the EdTech sector.
Craft a Compelling Cover Letter: In your cover letter, explain why you're passionate about the EdTech industry and how your skills align with the responsibilities of the Onboarding Manager role. Use specific examples to demonstrate your communication and stakeholder management abilities.
Showcase Project Management Skills: Detail your project management experience, particularly in relation to data migration and software implementation. Mention any tools or methodologies you are familiar with that could be beneficial for this role.
Highlight Relevant Knowledge: If you have experience with MIS systems or understand data migration processes, make sure to include this in your application. This will show that you have the necessary background to succeed in the position.
How to prepare for a job interview at Bromcom
✨Showcase Your Project Management Skills
Be prepared to discuss your previous project management experiences in detail. Highlight specific projects where you successfully managed timelines, resources, and stakeholder communications, especially in the context of software implementations.
✨Demonstrate Your Communication Abilities
As an Onboarding Manager, effective communication is key. Practice articulating your thoughts clearly and concisely. Be ready to provide examples of how you've effectively communicated with both internal teams and external clients.
✨Understand the EdTech Landscape
Familiarise yourself with the UK EdTech sector and the specific challenges it faces. Being knowledgeable about current trends and issues will show your genuine interest in the industry and help you connect with the interviewers.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage stakeholder expectations. Think of past experiences where you navigated challenges during onboarding processes and be ready to share those stories.
