Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead hospitality operations and ensure top-notch service at events.
- Company: Bisham Abbey is a premier sports and events centre promoting active lifestyles.
- Benefits: Enjoy free gym membership, discounts, and extensive training opportunities.
- Why this job: Join a dynamic team making a real impact in the community while growing your career.
- Qualifications: Experience in food and beverage management and strong leadership skills required.
- Other info: Flexible working hours with opportunities for internal progression.
The predicted salary is between 22000 - 28000 £ per year.
Location: Bisham Abbey
Working Hours: Full Time, Monday to Sunday including earlies 6.30am and lates 12.30am
Salary: £26,000 to £28,000 per annum
Here at Bisham Abbey our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community. To deliver these services takes an enthusiastic and customer focused team - and right now we have an opportunity as we are looking to recruit for Hospitality and Events Supervisor to join our team.
Bisham Abbey is one of Sport England's National Sports Centres and is home to a number of National Governing Bodies of Sport. Bisham Abbey provides excellent facilities to Britain's leading sports men and women. Bisham Abbey is also a Conferencing and Event Centre, boasting a large number of recently refurbished rooms and outdoor spaces for weddings, corporate events, and team-building days.
The Hospitality & Events Supervisor is responsible for running all hospitality operations throughout the Bisham Abbey site. You will oversee all areas ensuring a high-quality service, effective cost management, and guest satisfaction. This is a fully operational role in which the successful candidate will be responsible for the day-to-day management of the event business. Our business is aiming to grow its private function numbers and provide customers with a world class experience which you can be part of, and you will help in facilitating a safe, fun, and professional working environment.
About you
- Proven food and beverage management experience
- Confident operator able to run a Wedding or Event from start to finish
- Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
- Ability to spot and resolve problems efficiently
- Mastery in delegating multiple tasks
- Communication and leadership skills
- Up to date with food and beverages trends and best practices
- Guest-oriented and service-minded
Why Serco
A place you can make an impact: Working within Leisure at Serco means that you'll play a critical role in ensuring that the communities we serve receive exceptional service and you'll help to provide our local communities with a safe and fun environment to stay healthy and connected to others.
A place you can count on: It takes a diverse team to support our Leisure business and we're big on internal progression. So, whether you specialise your skills, undertake additional training or progress into senior management you'll find all the opportunity you need to evolve your career.
A place for you: Our staff are dedicated to providing the best possible service for our customers and we welcome those who take similar pride in their work.
What we offer
- Holidays: 20 days (21 days after 1 year) plus bank holidays
- Pension: Up to 6% contributory pension scheme
- Training and development: 1,100+ internal courses, funded qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager), mentoring, internal progression
- Health and wellbeing: Free gym membership, free or discounted meals, and discounted physiotherapy, plus Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
- Discounts: Save across 1,000+ retailers - food, fashion, days out and more
- ShareSave scheme: Save regularly and buy Serco shares at a discount
- Charity: Paid volunteering day, Payroll Giving Scheme
- Employee networks: Join colleague networks to find support and community
Hospitality & Events Supervisor employer: Serco Limited
Contact Detail:
Serco Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality & Events Supervisor
✨Tip Number 1
Familiarise yourself with the specific events and services offered at Bisham Abbey. Understanding their unique offerings will help you demonstrate your enthusiasm and knowledge during any discussions or interviews.
✨Tip Number 2
Network with current or former employees of Bisham Abbey or similar venues. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Showcase your leadership skills by preparing examples of how you've successfully managed events in the past. Be ready to discuss specific challenges you faced and how you overcame them to ensure guest satisfaction.
✨Tip Number 4
Stay updated on the latest trends in hospitality and event management. Being knowledgeable about current best practices will not only impress your interviewers but also show your commitment to providing a world-class experience.
We think you need these skills to ace Hospitality & Events Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and events management. Focus on your food and beverage management experience, and any specific events you've successfully overseen from start to finish.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to create memorable experiences. Mention your familiarity with the latest food and beverage trends and how you can contribute to the growth of private functions at Bisham Abbey.
Highlight Relevant Skills: In your application, emphasise your communication and leadership skills. Provide examples of how you've effectively delegated tasks and resolved problems in previous roles, as these are crucial for the Hospitality & Events Supervisor position.
Show Enthusiasm for the Role: Convey your enthusiasm for working in a dynamic environment like Bisham Abbey. Mention your commitment to providing exceptional service and creating a safe, fun atmosphere for guests, aligning with the company's mission to promote health and community engagement.
How to prepare for a job interview at Serco Limited
✨Showcase Your Experience
Be ready to discuss your previous roles in food and beverage management. Highlight specific events you've successfully managed, especially weddings or corporate functions, as this will demonstrate your capability to handle the responsibilities of the Hospitality & Events Supervisor.
✨Demonstrate Leadership Skills
Prepare examples that showcase your leadership abilities. Talk about how you've effectively delegated tasks in past roles and resolved any issues that arose during events. This will show that you can manage a team and ensure smooth operations.
✨Familiarise Yourself with Trends
Stay updated on the latest food and beverage trends. During the interview, mention any recent trends you've implemented in your previous roles or ideas you have for enhancing guest experiences at Bisham Abbey.
✨Emphasise Customer Focus
Since the role is heavily customer-oriented, be prepared to discuss how you prioritise guest satisfaction. Share anecdotes that illustrate your commitment to providing exceptional service and how you handle feedback or complaints.
