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- Tasks: Manage global billing processes and support the Apttus Billing Platform.
- Company: Join Iron Mountain, a leader in sustainable data solutions powered by renewable energy.
- Benefits: Enjoy remote work options, competitive rewards, and opportunities for personal growth.
- Why this job: Be part of a dynamic team driving innovation and collaboration in a fast-paced environment.
- Qualifications: Experience in billing management with strong analytical and communication skills required.
- Other info: Contribute to a diverse and inclusive workplace focused on sustainability.
The predicted salary is between 36000 - 60000 £ per year.
Iron Mountain's global colocation platform enables customers to build tailored, sustainable, carrier and cloud-neutral data solutions in 19 locations powered by 100% renewable energy. We are seeking a dynamic and highly motivated Quote to Cash Administrator to join our growing team. This is a pivotal role where you'll be instrumental in optimizing our global billing processes, driving efficiency, and fostering strong cross-functional partnerships. If you thrive in a fast-paced environment and are passionate about leveraging cutting-edge SaaS and CRM systems, we want to hear from you!
Your role in our mission:
- Architect daily operations: You'll be the linchpin for the seamless administration and support of our global Apttus Billing Platform.
- Empower financial excellence: Collaborate closely with the Accounting team, orchestrating precise customer orders, managing contract renewals, and ensuring flawless invoicing for services.
- Drive order lifecycle: Champion the meticulous processing and review of all new customer orders, suborders, and critical contract renewals.
- Innovate and enhance: Actively contribute to ongoing system improvements, participating in enhancement requests and shaping the intake process for our platforms.
- Foster collaboration: Build strong partnerships with our Salesforce team, leading initiatives for effective training programs and robust process documentation.
- Transform user experience: Dive into Level 1 support topics, analyzing trends to design and implement impactful strategies for targeted training and user adoption improvements.
Valued skills and experience:
- Analytical prowess: Possess exceptional analytical and problem-solving skills, thriving on tackling complex business challenges and delivering robust end-to-end solutions.
- Precision & persistence: You are meticulously detail-oriented, a highly collaborative team player, and relentlessly persistent in overcoming obstacles or challenges.
- Communication mastery: Demonstrate a strong background in crafting and delivering compelling internal communications that inform and engage.
- System fluency: Exhibit a natural flair for leveraging IT systems to implement effective, practical solutions while meticulously maintaining data integrity.
- Reporting wizardry: Your reporting skills are exemplary; you wield Excel/Sheets with expert precision, proficient in pivots, databases, sorting, and advanced data manipulation.
- Quote to Cash acumen: Several years of experience as a billing manager or handling order entry, with hands-on expertise in Salesforce and/or Apttus Quote to Cash platforms.
Discover what we offer:
- Discover Limitless Possibilities: Embark on an exciting journey with Iron Mountain, a global organization that embraces transformation and innovation.
- Empowering Inclusion: Join a supportive environment where everyone's voice is heard, opinions are valued, and feedback is encouraged, fostering an atmosphere of inclusion and belonging.
- Global Connectivity: Connect with 26,000+ talented individuals from 59 countries, opening doors to diverse cultures and fostering global learning opportunities.
- Championing Individuality: Be part of a winning team that celebrates diversity and encourages individual differences to drive greatness.
- Competitive Total Rewards: Supporting your career at Iron Mountain, family, personal wellness, and wellbeing. (Local benefits may vary based on country-specific policies.)
- Embrace Flexibility: Experience the freedom of remote/hybrid work, enabling a harmonious work-life balance (dependent on role).
- Unleash Your Potential: Access abundant opportunities for personal and professional growth, preparing you for a digitalized future.
- Valuing Every Contribution: Join a workplace that actively encourages and supports all talents, recognizing the unique impact of each individual.
- Pioneering Sustainability: Contribute to our vision of fostering a sustainable and thriving workforce, leaving an enduring legacy for generations to come.
Quote to Cash Administrator employer: Iron Mountain
Contact Detail:
Iron Mountain Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quote to Cash Administrator
✨Tip Number 1
Familiarise yourself with the Apttus Billing Platform and Salesforce, as these are crucial tools for the Quote to Cash Administrator role. Consider taking online courses or tutorials to enhance your understanding and demonstrate your commitment to mastering these systems.
✨Tip Number 2
Network with current employees or professionals in similar roles on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations, which you can leverage during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've optimised billing processes or improved user experiences in previous roles. Highlighting your analytical skills and problem-solving abilities will resonate well with the hiring team.
✨Tip Number 4
Stay updated on industry trends related to billing and order management. Being knowledgeable about the latest developments can help you stand out as a candidate who is not only qualified but also genuinely interested in the field.
We think you need these skills to ace Quote to Cash Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in billing management and order entry. Emphasise your familiarity with Salesforce and Apttus Quote to Cash platforms, as well as your analytical skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for optimising billing processes and your ability to foster cross-functional partnerships. Mention specific examples of how you've driven efficiency in previous roles.
Highlight Relevant Skills: In your application, clearly outline your analytical prowess, attention to detail, and communication mastery. Use concrete examples to demonstrate how these skills have helped you overcome challenges in past positions.
Showcase Your System Fluency: Discuss your experience with IT systems and data integrity in your application. Highlight any specific projects where you implemented effective solutions or improved user experiences through training and support.
How to prepare for a job interview at Iron Mountain
✨Showcase Your Analytical Skills
Prepare to discuss specific examples where you've tackled complex business challenges. Highlight your analytical prowess and how it has led to effective solutions in previous roles.
✨Demonstrate Attention to Detail
Since the role requires meticulous attention to detail, be ready to share instances where your precision made a significant impact. This could involve successful invoicing or managing customer orders without errors.
✨Communicate Effectively
Practice articulating your thoughts clearly and concisely. Given the importance of communication in this role, prepare to discuss how you've crafted compelling internal communications in past positions.
✨Familiarise Yourself with Relevant Systems
Brush up on your knowledge of Salesforce and Apttus Quote to Cash platforms. Be prepared to discuss your experience with these systems and how you've leveraged them to drive efficiency in billing processes.
