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For Companies At a Glance
- Tasks: Manage daily operations and ensure top-notch customer service at Keyworth Leisure Centre.
- Company: Join Lex Leisure, a fast-growing company dedicated to providing excellent leisure experiences.
- Benefits: Enjoy free gym membership, employee discounts, and opportunities for career progression.
- Why this job: Kickstart your leisure management career in a vibrant environment with a focus on innovation and customer care.
- Qualifications: No experience needed; training provided, but First Aid and Pool Lifeguard qualifications are a plus.
- Other info: Apply early to secure an interview; we value diversity and inclusion.
The predicted salary is between 21000 - 31500 £ per year.
The Duty Manager position is a key position in the Company, and at the newly refurbished Keyworth Leisure Centre, due to open on Monday, August 18th!
Carrying out continuous customer and staff relations services, the position provides the postholder with a genuinely rewarding experience and provides a springboard to a leisure management career in one of the most attractive and fast growing leisure management companies.
Primary objectives for the Trainee Duty Manager will be:
- To ensure the highest possible standards of health and safety and customer care within the Centre.
- To develop and promote an exciting, innovative leisure programme in order to increase the usage and profitability of the Centre.
- To assume shift management responsibility for the Centre to maximise the total performance of the Centre and maintain the highest standards of customer care.
- To work closely with another Duty Manager and the Centre Manager, gaining valuable experience and knowledge.
The Person
- Ideally a First Aid at Work Qualification and National Pool Lifeguard Qualification, although training will be given.
- A recognised Pool Plant Operators qualification is desirable or must be obtained within a set period if not held.
- It will be desirable that the post holder has a recognised qualification in Leisure Management, Sports Development or related subject.
- Will be able to gain acceptance and respect from clients and the teams involved.
- Will be able to build strong relationships with customers, clients and employees.
- Will be able to communicate at different levels of the organisation, both listen and direct.
- Will be able to demonstrate clear identification with all customer requirements.
- Will be able to maintain and be committed to good employee relations and deliver quality training.
- Will be able to perform recreation assistant duties when required.
What can Lex Leisure offer you?
- Free gym membership for you and a nominated person
- Employee discount portal
- Company sick pay
- Career Progression
How to Apply
If you feel like you’d be successful in this role or are interested to know more, we’d love to hear from you. Please apply with a letter of application and CV to jacob.cottington@lexleisure.org.uk
Closing Date: Monday, July 14th 2025
About Lex Leisure
We are proud to be Equal Opportunity Employers that are committed to inclusion and diversity. If you are interested in applying for this role, we suggest that you do so at the earliest opportunity to avoid disappointment as interviews will be held throughout the process. Please note that if you have not received correspondence within 21 days then please assume your application has been unsuccessful on this occasion.
Trainee Duty Manager - Keyworth, Nottingham employer: Parkwood Leisure
Contact Detail:
Parkwood Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Duty Manager - Keyworth, Nottingham
✨Tip Number 1
Familiarise yourself with the Keyworth Leisure Centre and its facilities. Understanding the layout, services offered, and the community it serves will help you demonstrate your enthusiasm and knowledge during any discussions or interviews.
✨Tip Number 2
Network with current employees or those in similar roles within the leisure industry. Engaging with them can provide insights into the company culture and expectations, which can be invaluable when you're trying to make a good impression.
✨Tip Number 3
Consider obtaining relevant qualifications, such as First Aid at Work or National Pool Lifeguard Qualification, even if training is provided. Having these certifications ready can set you apart from other candidates and show your commitment to the role.
✨Tip Number 4
Prepare to discuss your customer service experience and how you've handled challenging situations in the past. This role requires strong interpersonal skills, so being able to share specific examples will highlight your suitability for the position.
We think you need these skills to ace Trainee Duty Manager - Keyworth, Nottingham
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Trainee Duty Manager position. Tailor your application to highlight how your skills and experiences align with these expectations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for leisure management and customer service. Mention any relevant qualifications, such as First Aid or Pool Lifeguard certifications, and express your enthusiasm for contributing to the Keyworth Leisure Centre.
Highlight Relevant Experience: In your CV, emphasise any previous experience in customer service, team management, or leisure activities. Use specific examples to demonstrate your ability to build relationships and manage responsibilities effectively.
Proofread Your Application: Before submitting, thoroughly proofread your cover letter and CV for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.
How to prepare for a job interview at Parkwood Leisure
✨Research the Company
Before your interview, take some time to learn about Lex Leisure and the Keyworth Leisure Centre. Understand their values, mission, and the services they offer. This will help you tailor your answers and show genuine interest in the role.
✨Highlight Relevant Qualifications
Make sure to emphasise any relevant qualifications you have, such as First Aid at Work or National Pool Lifeguard Qualification. If you don’t have them yet, express your willingness to obtain these certifications promptly.
✨Demonstrate Customer Care Skills
As a Trainee Duty Manager, customer care is crucial. Prepare examples of how you've successfully handled customer interactions in the past, showcasing your ability to build relationships and resolve issues effectively.
✨Prepare Questions
At the end of the interview, you'll likely be asked if you have any questions. Prepare thoughtful questions about the role, team dynamics, or future opportunities within the company. This shows your enthusiasm and helps you assess if the position is right for you.
