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- Tasks: Manage diverse properties and lead client relationships in a dynamic team.
- Company: Join CBRE, the world's largest commercial real estate services firm with a global presence.
- Benefits: Enjoy hybrid working, structured training, and a supportive internal network.
- Why this job: Be part of a friendly team with opportunities for growth and impactful work.
- Qualifications: RICS qualification preferred; property management experience is key.
- Other info: We value diverse backgrounds and encourage all to apply.
The predicted salary is between 43200 - 72000 £ per year.
Job Title: Senior Surveyor/Associate Director – Commercial Property Management
Location: Leeds (hybrid working)
About the Team:
CBRE are looking for an exceptional surveyor to join the Northern Property Management Team. Based in Leeds you will be responsible for managing FRI and service charge properties across a variety of asset classes. This will include managing very high profile offices in central Leeds and industrial, office and retail properties throughout the North and Midlands.
The Yorkshire and Northeast Property Management team forms part of a wider Northern Property Management Team, having surveyors located in both Manchester and Liverpool. There are 17 fee earners in total. The Leeds Team are responsible for managing properties for a number of key clients throughout the region including CBRE Investment Management, NFUM, Sports Direct, MEPC , and Global Net Lease in addition to local based clients.
The local team comprises 6 fee earners, 2 graduate surveyors and an administrator. The team has ambitious plans to grow through existing and new clients. The team is friendly, sociable, and dynamic and offers several opportunities including:
- Interested and varied work across asset classes.
- Client facing role with the opportunities to lead client relationships and grow instructions.
- Structured training and career progression
- A strong internal support network.
The purpose of this role is to work predominantly on portfolio instructions, ensuring accurate and timely delivery of service and to work with other service lines to ensure a tailored and coordinated service.
Key Responsibilities
- Manage the transition of client/properties in and out of CBRE management
- Responsibility for compliance relating to sites under their control, acting or escalating any issues relating to non-compliance
- Carry out property inspections
- Responsibility for taking the appropriate action in response to any legal notice received in relation to a managed property
- Responsibility for preparing data for client meetings
- Attending client meetings, ensure recording of minutes and carrying out of actions arising
- Reading of leases and ensuring accurate data is maintained on the property management system
- Ensure rent demands are raised accurately and on time
- Provide recommendations to clients to recover rent and other sums due under the lease terms
- Ensure client reports are prepared to the correct specifications and issued to clients in accordance with agreed timescales, subject to approval by line manager
- Ensure all tenant application fee invoices are raised and paid promptly
- Work with the on-site facilities teams to review and obtain approval of service charge budgets
- Review service charge cash flows and budgets subject to client requirements
- Approve service charge year end reconciliations in accordance with RICS guidelines / client instruction.
- Identify and progress opportunities for cross-selling activities
- Responsibility for arranging and chairing occupier meetings and occupier liaison as required
- Ensure recording of minutes of occupier meetings and 1-2-1 meetings are completed and all actions arising from the meeting are dealt with
- Take appropriate action for all forthcoming lease diary events.
- Identify opportunities for providing additional services to clients and provide appropriate recommendations.
- Review tenant applications and prepare client recommendations
- Explore opportunities for new business generation and be an efficient presenter
Key Skills/Knowledge
- Ideally RICS qualified although property management experience is considered more important
- Degree qualified in real estate
- Relevant work in property management in the UK market
- Constantly updating knowledge of legislation relating to property management
- Able to build and maintain client relationships and internal relationships with other service lines
- Use and grow knowledge of law relating to property management in order to make recommendations to the client
- Understand and grow knowledge of the clients’ investment objectives
- Be able to recognise opportunities for selling additional services to clients, including cross-selling
- Able to build and maintain tenant / customer relationships
- Be able to apply legal principles of tenant applications for consent and the processes to be followed
- Apply the principles of service charge management to ensure compliance with all regulatory and procedural requirements including the terms of the lease
- Understand credit control methods
- Able to use IT software such as Word, Excel and other databases
- Understand and use industry / CBRE specific IT applications
- Able to contribute to team and department business plans
- Able to work as part of a team, supporting other team members and recognising the work of others
- Build and maintain relationships with other parts of the wider CBRE service lines
Person Specification
- Good interpersonal skills
- Ability to prioritise and co-ordinate tasks efficiently ensuring all deadlines are met
- Maintains a positive attitude towards routine tasks
- Accurate and exceptional attention to detail
- Pro-active and enjoys working autonomously and as part of a wider team
- Confident and assertive where required
- Sociable and outgoing
- Flexible approach to work
- Understands and appreciates the importance of using discretion
- Team player who deals effectively with colleagues and clients
Working at CBRE
When you join CBRE you will have the support and resources of a global firm where an entrepreneurial mind-set is encouraged. You\’ll realize your potential with challenging work, fast-paced assignments, an environment of constant learning and commitment to results. To enable your success, we provide the best tools, training and leaders in the industry.
Our collaborative culture is built on our RISE values and reflects the needs and perspectives of our clients and our people. Our work is guided by our North Star: Creating the real estate solutions of tomorrow, so businesses and people thrive. This informs everything we do—from diversity, equity, and inclusion to sustainability initiatives to workplace safety and wellbeing.
At CBRE, we believe that the more perspectives we have, the more dimensions we see. We welcome people with different backgrounds and experiences across industries to apply for open positions even if you do not match every element of the required skills. To discover more about what it’s like to work at CBRE, visit Life at CBRE
About CBRE
CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm (based on 2023 revenue). The company has more than 130,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves a diverse range of clients with an integrated suite of services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services.
Equal Opportunities
We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. For information about accommodations we can make during the recruitment process, please visit: https://www.cbre.co.uk/careers/accommodations
Senior Surveyor/Associate Director (Leeds Property Management) employer: CBRE
Contact Detail:
CBRE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Surveyor/Associate Director (Leeds Property Management)
✨Tip Number 1
Familiarize yourself with the key clients mentioned in the job description, such as CBRE Investment Management and Sports Direct. Understanding their business models and property management needs can help you stand out during interviews.
✨Tip Number 2
Network with professionals in the property management sector, especially those who work in Leeds or have connections to CBRE. Attend industry events or join relevant online forums to build relationships that could lead to referrals.
✨Tip Number 3
Stay updated on the latest legislation and trends in property management in the UK. This knowledge will not only enhance your expertise but also demonstrate your commitment to the field during discussions with potential employers.
✨Tip Number 4
Prepare to discuss your experience with FRI and service charge properties in detail. Be ready to share specific examples of how you've successfully managed similar properties and improved client relationships in your previous roles.
We think you need these skills to ace Senior Surveyor/Associate Director (Leeds Property Management)
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Senior Surveyor/Associate Director position. Highlight key responsibilities and required skills that resonate with your experience.
Tailor Your CV: Customize your CV to reflect relevant property management experience, particularly in managing FRI and service charge properties. Emphasize your ability to build client relationships and your knowledge of UK property legislation.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for property management and your understanding of CBRE's values. Mention specific examples of how you've successfully managed properties or led client relationships in the past.
Highlight Teamwork and Leadership Skills: In your application, emphasize your ability to work as part of a team and your experience in leading client meetings or projects. This aligns with the collaborative culture at CBRE and their focus on internal support networks.
How to prepare for a job interview at CBRE
✨Showcase Your Property Management Experience
Make sure to highlight your relevant experience in property management, especially in the UK market. Discuss specific examples of how you've managed FRI and service charge properties, as well as any high-profile projects you've been involved with.
✨Demonstrate Client Relationship Skills
Since this role involves a client-facing position, be prepared to discuss how you've built and maintained client relationships in the past. Share examples of how you've successfully led client meetings and managed expectations.
✨Understand Compliance and Legal Aspects
Familiarize yourself with the compliance requirements and legal principles related to property management. Be ready to discuss how you've handled compliance issues or legal notices in previous roles.
✨Prepare for Team Collaboration Questions
This position requires working closely with other team members and service lines. Think of examples that demonstrate your ability to work collaboratively, support colleagues, and contribute to team goals.
