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- Tasks: Support branches by managing daily operations and ensuring excellent customer service.
- Company: Join Max Spielmann, a vibrant high street service retailer under the Timpson group.
- Benefits: Enjoy free holiday homes, uncapped bonuses, and your birthday off!
- Why this job: Be part of a dynamic team with great promotion prospects and a fun work culture.
- Qualifications: Must have a full UK driving license and a passion for customer service.
- Other info: No prior experience needed; full training provided to help you succeed!
The predicted salary is between 24000 - 36000 £ per year.
Have you been looking for a new career after working in retail or hospitality? If so, an exciting opportunity has arisen to join Max Spielmann, part of the Timpson group, a successful high street service retailer. We are looking for people with great personalities who are experienced in customer-focused roles and interested in trying something different, exciting, and new.
Job Purpose: To provide relief services to any branch within your area in the absence of a manager. To ensure policies and procedures are followed in line with company strategy to provide excellent customer service and promote a positive working environment for branch colleagues.
Key Responsibilities and Accountabilities:
- Maintain high standards in branch housekeeping, including maintenance, display, stock management, administration, customer service, training, and daily tasks.
- Perform security checks on fixtures, fittings, machinery, and stock.
- Conduct cash checks following company procedures.
- Carry out company 6-point checks for auditing purposes.
- Conduct salesmanship training.
- Perform quality checks.
- Manage branch stocktaking.
- Mentor and support new starters.
- Participate in branch refits as appropriate.
- Play a key role in opening and closing new branches.
- Ensure compliance with branch opening and closing times.
In accordance with your Terms and Conditions of Employment, you should operate flexibly across a broad range of activities to support the company's need to adapt and provide first-class customer service. Applicants must hold a full UK driving license and own their vehicle.
Additional Opportunities:
- You have the opportunity to earn an uncapped weekly bonus.
- We provide full training, so no prior experience is necessary.
- Your day will involve using your initiative to complete various photographic services (e.g., prints, canvases, portraits, frames, photo gifts, Photoshop) for our customers.
Benefits include:
- Free holiday homes
- Achievable uncapped bonus
- Your birthday off in addition to holidays
- Paid day off for a child's first day at school
- Annual salary reviews
- Regular social events
- Excellent promotion prospects (we promote from within, so you can advance as far as you wish; many of our successful colleagues started here!)
We recruit from all walks of life, genders, and ages, and support your successful and rewarding career. You will generate the "buzz" of a vibrant retail environment and learn how to excel! To start your new career, you should have drive, a smart appearance, a great personality, and good communication skills. Upon joining, you will receive training in our services, management, and customer service.
Full-time position: 40 hours over 5 days, including weekends, with some overtime available when trained. We look forward to meeting you.
Mobile Manager A85 employer: Timpson Group
Contact Detail:
Timpson Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Manager A85
✨Tip Number 1
Familiarise yourself with the company culture and values of Max Spielmann. Understanding their commitment to customer service and employee development will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight any previous experience in retail or hospitality, especially roles where you provided excellent customer service. Be ready to share specific examples of how you handled challenging situations or improved customer satisfaction.
✨Tip Number 3
Prepare to discuss your flexibility and willingness to adapt to various tasks. Since the role involves supporting different branches, showcasing your ability to manage diverse responsibilities will be crucial.
✨Tip Number 4
Demonstrate your enthusiasm for learning new skills, particularly in photographic services. Mention any relevant interests or hobbies that could translate into a passion for the services offered at Max Spielmann.
We think you need these skills to ace Mobile Manager A85
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer-focused roles, especially from retail or hospitality. Emphasise skills like communication, teamwork, and any leadership experience that aligns with the Mobile Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you're interested in working with Max Spielmann and how your background makes you a great fit for the Mobile Manager position.
Highlight Flexibility and Initiative: In your application, stress your ability to operate flexibly across various tasks and your initiative in providing excellent customer service. This is crucial for the role as it involves adapting to different branch needs.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key in a customer service role.
How to prepare for a job interview at Timpson Group
✨Show Your Personality
Since the role requires a great personality, make sure to let yours shine during the interview. Be friendly, approachable, and enthusiastic about the opportunity to work in a customer-focused environment.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences in retail or hospitality that showcase your ability to provide excellent customer service. Highlight situations where you went above and beyond to meet customer needs.
✨Understand the Company Culture
Research Max Spielmann and the Timpson group to understand their values and culture. Be ready to discuss how your personal values align with theirs and how you can contribute to a positive working environment.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. This shows your interest in the role and helps you gauge if the company is the right fit for you. Consider asking about training opportunities or the team dynamics.
