At a Glance
- Tasks: Lead a team, drive sales, and deliver top-notch customer service.
- Company: Join Claire's, a trendy retailer with over 3000 stores worldwide.
- Benefits: Enjoy a fun work environment, product discounts, and growth opportunities.
- Why this job: Be part of a vibrant culture that values creativity and personal style.
- Qualifications: High school diploma and 1-2 years of retail management experience required.
- Other info: Full training provided for ear piercing; we support diversity and inclusion.
The predicted salary is between 24000 - 36000 £ per year.
About the Role
- Sales and profit: Achieving store targets through driving sales.
- Customer service: Delivering the finest level of customer service.
- Store operations: Keeping the store running smoothly.
- Commerciality: Ensuring your store is well merchandised and commercially correct.
- Team leadership: Recruiting, training, managing and providing direction and development to ensure your team are challenged and achieving results.
- Ear piercing: You will receive full training.
About Claire's
- A leading high street fashion retailer with over 3000 stores globally.
- We specialise in fashionable jewellery, accessories and cosmetics products.
- Our core customer ranges from children to young women.
- We accommodate all our customers' moods, attitudes and styles, including feminine and pretty, unique/individual and the latest catwalk trends.
- We are a fun place to work!
- We encourage all store members to wear our product.
- We encourage and support your development!
- If you're committed, ambitious and willing to learn we will provide you with the skills you need to grow in our company!
Qualifications - About You
- High school diploma or equivalent required.
- 1 to 2 years retail management experience.
- Excellent verbal/written communication and organisational skills.
- Basic computer skills.
- Sound understanding of mathematics and strong reading comprehension skills.
- Understands the importance of Customer Service.
- Ability to analyse sales reports and strategically problem solve.
- Ability to stand during scheduled shifts.
- Ability to manoeuvre up to 25 lbs regularly and up to 75 lbs occasionally.
- Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting Customers.
- Ability to operate POS system.
Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.
Store Manager (Lakeside) employer: Claire's
Contact Detail:
Claire's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager (Lakeside)
✨Tip Number 1
Familiarise yourself with Claire's product range and current trends in fashion accessories. This knowledge will not only help you during the interview but also demonstrate your passion for the brand.
✨Tip Number 2
Prepare examples of how you've successfully driven sales and managed a team in previous roles. Highlight specific achievements that align with the responsibilities of a Store Manager at Claire's.
✨Tip Number 3
Showcase your customer service skills by discussing situations where you went above and beyond to meet customer needs. Claire's values excellent service, so make sure to emphasise this in your conversations.
✨Tip Number 4
Research the latest retail management strategies and be ready to discuss how you can implement them at Claire's. This shows your commitment to continuous improvement and your proactive approach to store operations.
We think you need these skills to ace Store Manager (Lakeside)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail management experience, particularly in sales and customer service. Use specific examples to demonstrate how you've achieved targets and led a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion retail and your understanding of Claire's brand. Mention your leadership skills and how you can contribute to the store's success.
Highlight Customer Service Skills: Emphasise your commitment to delivering excellent customer service. Provide examples of how you've handled customer interactions and resolved issues in previous roles.
Showcase Your Team Leadership: Discuss your experience in recruiting, training, and managing a team. Highlight any specific achievements or challenges you've overcome in leading a team to success.
How to prepare for a job interview at Claire's
✨Showcase Your Sales Skills
As a Store Manager, driving sales is key. Be prepared to discuss your previous experiences in achieving sales targets and how you motivated your team to reach those goals. Use specific examples to illustrate your success.
✨Emphasise Customer Service Excellence
Customer service is at the heart of Claire's. Highlight your understanding of what excellent customer service looks like and share instances where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Team Leadership
Talk about your experience in recruiting, training, and managing a team. Discuss how you have developed team members and created a positive work environment that encourages growth and achievement.
✨Prepare for Operational Questions
Be ready to answer questions about store operations, merchandising, and inventory management. Show that you understand the importance of keeping the store running smoothly and how you would handle operational challenges.