Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join us as a Business Support Apprentice, handling client data and supporting operations.
- Company: Collecteco partners with businesses to donate surplus items to charities and good causes.
- Benefits: Enjoy regular pay reviews, mentoring, and opportunities for further training and career progression.
- Why this job: Make a real impact while gaining hands-on experience in a supportive team environment.
- Qualifications: GCSE in Maths (grade 4/C) required; other relevant qualifications welcomed.
- Other info: Work based in Newton Abbot, with one day a week at South Devon College.
Collecteco partners with corporates to donate surplus furniture, equipment and materials to charities, schools, NHS trusts and other not-for-profit good causes in the community. We do this so that good causes can spend their funding on their core activities. This also supports our clients’ social and environmental objectives.
Wage: £15,704 for your first year, then could increase depending on your age National Minimum Wage rate for apprentices. Check minimum wage rates £7.55 - £12.21 per hour (depending on age). This will be reviewed over the duration of your apprenticeship.
Training course: Business administrator (level 3)
Hours: Monday - Friday (09:00 - 17:30). 40 hours a week
Duration: 1 year 6 months
Work: Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you’ll do at work:
- Upload client details to our CRM and other systems to ensure we keep track of communications and actions.
- Producing documents as needed to support the smooth operation of the company.
- Working with the finance director to help keep records up to date and help produce documents, reports, etc.
- Keeping records of donations and producing documents to support reporting.
- Helping the managing director develop and maintain strong procedures and processes.
- Upload inventories to our website so that good causes can see what is available.
- Other administration and organisational tasks (with full training given) to help the company run smoothly.
Where you’ll work: Kingdom Business Centre, Kingdom House Brunel Road Newton Abbot TQ12 4PB
Training: Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Skills required:
- Skilled in the use of multiple IT packages and systems relevant to the organisation.
- Able to choose the most appropriate IT solution to suit the business problem.
- Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including emails, letters, files, payments, reports and proposals.
- Makes recommendations for improvements and presents solutions to management.
- Maintains records and files, handles confidential information in compliance with the organisation's procedures.
- Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms.
- Completes tasks to a high standard.
- Applies problem-solving skills to resolve challenging or complex complaints.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines.
- Organises meetings and events, takes minutes during meetings and creates action logs as appropriate.
Your training plan: You will spend one day a week at South Devon College and the remaining four days in the workplace.
Requirements: GCSE in Maths (grade 4/C). Let the company know about other relevant qualifications and industry experience you have.
Company benefits:
- Regular pay reviews in line with your development and increased contribution/responsibilities.
- Opportunity to progress into a full-time, permanent role.
- Access to further training and qualifications as the role demands.
- Regular reviews to support with the apprentice’s development and performance.
- Mentoring and support from experienced professionals.
The contact for this apprenticeship is: SOUTH DEVON COLLEGE 0117 244 3777.
Business Support Apprentice employer: Southdevon
Contact Detail:
Southdevon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Apprentice
✨Tip Number 1
Familiarise yourself with the mission and values of Collecteco. Understanding their commitment to sustainability and community support will help you align your answers during any interviews, showing that you're genuinely interested in their work.
✨Tip Number 2
Brush up on your IT skills, particularly with MS Office and CRM systems. Since the role involves managing client details and producing documents, demonstrating your proficiency in these areas can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your problem-solving abilities. The job requires handling complex complaints and making suggestions for improvements, so think of examples from your past experiences where you've successfully navigated challenges.
✨Tip Number 4
Showcase your communication skills. Whether it's through face-to-face interactions or digital platforms, being able to convey information clearly and effectively is crucial for this role, so practice articulating your thoughts confidently.
We think you need these skills to ace Business Support Apprentice
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and skills required for the Business Support Apprentice position. Tailor your application to highlight how your experiences align with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant skills, education, and any previous experience. Focus on administrative skills, IT proficiency, and any customer care experience you may have.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the mission of Collecteco. Mention specific examples of how your skills and experiences make you a great fit for the apprenticeship.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Southdevon
✨Research the Company
Before your interview, take some time to learn about Collecteco and their mission. Understanding their work in donating surplus furniture and equipment will help you align your answers with their values and demonstrate your genuine interest in the role.
✨Showcase Your IT Skills
Since the role involves using various IT packages, be prepared to discuss your experience with tools like MS Office. You might even want to mention specific tasks you've completed using these tools, as this will show your capability to handle the administrative aspects of the job.
✨Demonstrate Communication Skills
Effective communication is key in this role. Be ready to provide examples of how you've successfully communicated in previous roles, whether face-to-face, over the phone, or via email. This will highlight your ability to build relationships within a team and with clients.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the apprenticeship, the team, or the company's future projects. This shows your enthusiasm and helps you determine if the role is the right fit for you.
