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- Tasks: Support the team with admin tasks and be the first point of contact for customers.
- Company: Join Home Group, one of the Top Ten Great Places to Work in the UK!
- Benefits: Enjoy 34 days leave, health cash plan, and over 800 high street discounts.
- Why this job: Make a real impact by helping customers achieve their home ownership dreams.
- Qualifications: Customer service experience in property sales or marketing is essential.
- Other info: Hybrid role based in London with opportunities for career growth.
The predicted salary is between 22700 - 25000 ÂŁ per year.
Property Sales Assistant London - Hybrid role from our office at Liverpool Street, London and from home. Fixed Term Contract (until March 2026), full time (37.5 hpw). Salary ÂŁ27,082 to ÂŁ28,675 per annum.
We have a fabulous opportunity for you to join our awesome (and growing) team. The Statutory Sales and Resales team help our customers achieve their home ownership goals. We’re based at our Head Office in Newcastle upon Tyne and our London office, but we look after all customers across the country!
Typical day as a Statutory Sales Assistant:
- You’ll help the team with your admin support, as well as being the team’s first point of contact.
- You’ll build and maintain strong relationships with our colleagues (internal and external) as well as with our customers.
- Fancy going home each day knowing that you have helped change our customers' lives for the better? You’ll do that here, working for one of the Top Ten Great Places to Work in the UK!
You bring:
- You’re a real people person with superb customer service and interpersonal skills.
- You love supporting people (colleagues or customers) with your high standards, and you do so in a timely and methodical manner!
- You’re logical and have great attention to detail (but don’t get lost in this!).
- You get why it’s critical to work to and follow set procedures accurately!
- You’re comfortable working with digital marketing media and love to use your excellent IT skills to benefit the team.
- What you don’t know now, you soon pick up with your great ability to learn!
- To make sure our customers are well supported, it’s important that you have worked in a customer centric and or property sales and marketing environment before.
Our team:
Our manager, Susanna has worked for Home Group for over 7 years now and brings 25 years of experience in sales and marketing. When she’s not at work, she enjoys spending time with her (small but perfectly formed) family.
What’s in it for you?
- 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, and time off for volunteering too!
- Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
- Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
- We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
- Colleagues really matter to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
Finally, do let us know if there’s anything we can do, to help you shine in our process at recruitment@homegroup.org.uk
Work Locations: London (Liverpool Street) Uncommon Liverpool Street 34-37 Liverpool Street London EC2M 7PP
Contact Detail:
Home Group Recruiting Team
recruitment@homegroup.org.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Statutory Sales Assistant
✨Tip Number 1
Familiarise yourself with the property sales and marketing environment. Understanding the nuances of this sector will help you engage more effectively during interviews and demonstrate your knowledge of customer-centric practices.
✨Tip Number 2
Network with current or former employees of Home Group, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
✨Tip Number 3
Showcase your interpersonal skills by preparing examples of how you've successfully built relationships in previous roles. This will highlight your ability to connect with both colleagues and customers, a key aspect of the Statutory Sales Assistant position.
✨Tip Number 4
Brush up on your IT skills, particularly in digital marketing media. Being comfortable with technology will not only help you in the role but also demonstrate your readiness to adapt and learn new tools that benefit the team.
We think you need these skills to ace Statutory Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Statutory Sales Assistant position. Tailor your application to highlight how your skills and experiences align with what the company is looking for.
Highlight Customer Service Skills: Since this role requires superb customer service and interpersonal skills, make sure to provide specific examples in your CV or cover letter that demonstrate your experience in these areas. Mention any relevant roles where you supported customers effectively.
Showcase Attention to Detail: The job emphasises the importance of following procedures accurately. Include examples in your application that showcase your attention to detail and your ability to work methodically, especially in previous roles related to sales or administration.
Express Your Enthusiasm: Convey your passion for helping others and your excitement about the opportunity to contribute to the team. A positive tone in your cover letter can help you stand out as a candidate who is genuinely interested in making a difference.
How to prepare for a job interview at Home Group
✨Show Your People Skills
As a Statutory Sales Assistant, you'll be the first point of contact for customers and colleagues. Make sure to highlight your superb customer service and interpersonal skills during the interview. Share examples of how you've successfully built relationships in previous roles.
✨Demonstrate Attention to Detail
This role requires a logical approach and great attention to detail. Be prepared to discuss how you ensure accuracy in your work and follow set procedures. You might even want to bring up specific instances where your attention to detail made a difference.
✨Familiarise Yourself with Digital Tools
Since the job involves working with digital marketing media, it’s essential to showcase your IT skills. Brush up on any relevant software or tools that you’ve used in the past, and be ready to discuss how you can leverage these skills to benefit the team.
✨Emphasise Your Customer-Centric Experience
Having experience in a customer-centric or property sales environment is crucial. Prepare to talk about your previous roles and how they have equipped you to support customers effectively. Highlight any specific achievements that demonstrate your commitment to customer satisfaction.
