Office Co-ordinator

About FRP

At FRP, we are a leading national business advisory firm based in the UK. With over 820 team members, including 109 partners, we specialise in Corporate Finance, Debt Advisory, Forensic Services, Financial Advisory and Restructuring Advisory. Operating from 33 offices across the UK, Isle of Man and Cyprus, we are dedicated to helping clients navigate complex and difficult situations to create, preserve, and recover value. Our approach is known for being honest, clear, and considered. We provide strategic solutions that cater to a broad range of businesses, from multinational organisations to small enterprises. Our commitment is to deliver expert advice and support, ensuring our clients can make informed decisions and achieve their goals.

Job Description

• Handle telephone calls and enquiries efficiently, courteously, and professionally.
• Receive clients, visitors, and suppliers; notify relevant staff members for deliveries.
• Ensure the reception area and meeting rooms are clean and presentable at all times.
• Maintain the office environment from a health & safety perspective and act as the first point of contact for our facilities management team, cleaners and building management/staff.
• Act as fire marshal and one of the designated first aiders.
• Organise refreshments/food for visitor meetings.
• Ensure that the office has sufficient stationery, toner cartridges, tea, coffee, milk, etc.
• Review and approve supplier invoices with Partners before sending to finance for processing.
• Process expenses for Partner/Director group.
• Provide support to Partners as required.
• Manage all incoming and outgoing post, including use of Postworks or physical posting out of creditor circulars.
• Assist the team with uploading documents to the creditors’ portal, Companies House and the Court.
• Assist with client take on procedures.
• Keep a detailed and accurate log of both clients’ books and records and our case files held at third party storage locations.

Business Development / Marketing

• Proficient in use of Microsoft Dynamics system, including adding new work opportunities, and sending out conflict checks.
• Assist with preparing client invitations and analysis using the CRM system.
• Ongoing maintenance of the CRM system, including logging referrals in and out.
• Book Partner/Director client lunches, presentations, and networking events.
• Research and book venues.
• Assist with administrative duties for events (e.g. badges, place settings, documents/presentation packs).
• Prepare PowerPoint presentations to FRP standards.

Qualifications

• Proven experience in an administrative role within a professional services environment.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Microsoft Dynamics.
• Excellent organisational and multitasking skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.

Our Values

• Straightforward: We provide clear, no-nonsense advice.
• Confident: Our guidance is backed by expertise and evidence.
• Pragmatic: We focus on practical solutions and tangible outcomes.
• Real: We are professional yet approachable, understanding the challenges our clients face.

Our Commitment to You and the Environment

At FRP, sustainability is integral to our strategy and operations. Our sustainability depends on building and maintaining meaningful, long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on the natural environment. We are always striving to improve in all areas – whether it’s our people, our clients, our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We are committed to fostering an inclusive, equitable, and diverse culture for our people. Our learning and development programmes enable us to invest in growing our employees’ careers. We aim to empower our team members to each achieve their potential. We are committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success lead to our sustainability and success. We are emotionally invested in our clients right from the beginning.